Susan Owens, MD
Internal Medicine
About Me
Languages
- English
Gender
Female
What I Treat
Specialties
- Internal Medicine
My Medical Background
Medical school
East Carolina University (1994)
Residency
Internal Medicine - Carolinas Medical Center (1997)
Board certifications
- Internal Medicine
Years of experience
undefined+ years of experience
Insurance Details
Before your appointment, verify with your insurance provider that this Novant Health location accepts your coverage. Some insurance plans may not be accepted at certain Novant Health locations where this provider is on staff.
We recommend you contact the clinic before your appointment with any additional insurance questions.
Reviews
Ratings by Category
Verified patient
Jul 2024Dr. Owens really went above and beyond to help me understand my options for pursuing better health.
Verified patient
Jul 2024I always get good service. Very very satisfied from the doctor Agha and the whole staff
Verified patient
Jul 2024Susan Owens is an excellent physician. Thank God I found her 20+ years ago.
Verified patient
Jul 2024Dr Owens is excellent. She doesn’t attentively she answers questions thoroughly and she’s easy to talk to and very calming. She is one of the best doctors that I have. Whatever the problem might be or question she is there to help. I feel like I get the best possible help here at first physicians, Charlotte and Matthews. Thank you to everyone that works there.
Verified patient
Jul 2024Dr. Owens is such a treasure. Her listening skills, attention to details, research skills and coordination of many factors assists in the overall health of her patients. She has saved my life more than once. I am so thankful for her care.
Verified patient
Jul 2024I receive the best care with Dr Owens and am in the best health of my life.
Verified patient
Jul 2024Dr. Owens always takes the extra time to listen to any problem My wife and I have been seeing her for over 25 years. She is a great doctor.
Verified patient
Jul 2024I've been a patient of Dr Owens for many years now and have both great respect for her and complete confidence in her and her care recommendations. I've referred many people to her over the years
Verified patient
Jul 2024Dr Owens was very professional. She explained my problem and what I needed to do.
Verified patient
Jul 2024I trust Dr Susan Owens completely! She is great and really cares for me! I have had ms y things solved over the years of her expert care! The staff is friendly and knowledgeable., as well. There was really no waiting time. Very little!!
Verified patient
Jul 2024Dr. Owens always explains and listens. She doesn't just stare at the computer. She pays attention to what I am saying. I am heard when I am with her. My medical needs are always met.
Verified patient
Jul 2024As always the front office staff were friendly and very helpful, check in went well. Dr. Owens has been my doctor for 24 years and I totally entrust my care to Dr. Owens. She listens to my concerns and gives excellent medical advice, makes great referrals if needed and makes follows up appointments if necessary. She is very easy to talk with and I don't stress out over going to see my doctor. ⭐⭐⭐⭐⭐
Verified patient
Jun 2024Dr Owen’s is a great doctor. She is very kind and caring and takes her time with you. She is an excellent doctor.
Verified patient
Jun 2024Great place and great Doctor.
Verified patient
Jun 2024I am a long-time patient of Dr Owens (25+ yrs) and she is always thorough, thoughtful, professional and convivial . I usually schedule myself for early morning appointments but found going in early afternoon better - awful parking lot less awful, front desk staff less harried, waiting room quieter, same great care from Dr Owens. Very pleased with my care from First Charlotte Physicians
Verified patient
Jun 2024I love Dr. Owens! She has been my Dr for many years and I trust her completely
Verified patient
Jun 2024Dr. Owens is very personable and cares for her patients! I always feel very cared for and comfortable with Dr. Owens.
Verified patient
Jun 2024Dr Owen is an excellent physician and a pleasure to see. She was very courteous and great listener.
Verified patient
Jun 2024Dr. Owen was through and empathetic. She listened attentively and asked questions. Checked everything thoroughly and went into the history of problems. I would highly reçcomend her, a truly good doctor.
Verified patient
Jun 2024I appreciate my long time physician Dr. Susan Owens!! I know I can reach out to her at any time!!
Verified patient
Jun 2024Dr Owens took time with me. I feel I was able to ask questions, Our communication and discussions certainly make my visits to the doctors much less stressful… As one who suffers from “white coat syndrome” my visits with Dr Owens are comfortable.
Verified patient
Jun 2024I always receive excellent care by Dr Owens & everyone in her office!!
Verified patient
May 2024Dr. Owens has always listened to me and made helpful suggestions on ways to improve my health.
Verified patient
May 2024The staff was very efficient. Dr. Owens was very cordial and thorough. This was a very good experience.
Verified patient
May 2024I always have a great experience!!
Verified patient
May 2024My Dr was on vacation. They got me in to see Dr Owens and she was very nice and concerned about my problem and addressed it quickly and had an X-ray done and prescribed me some medication that has helped me. She was kind and compassionate. And my problem is about gone. Thanks
Verified patient
May 2024Dr Owens is the best! She always listens attentively, and asks for my input in planning care. The radiology tech was also excellent. I apologize that I can’t remember his name, but he was very respectful and skillful in performing my X-rays.
Verified patient
May 2024Love Dr. Owens. She really listens to you.
Verified patient
May 2024My repore with Dr Owens has always been great! Travel from Fort Mill to see her would not want anyone else treating me as she has always looked after my health & I have the utmost confidence in her & her Staff assisting her. Excellent Physician her peers speak highly of her.
Verified patient
May 2024Dr Susan is a wonderful and patient Dr. She is kind and always listens with concern.. The staff from start to finish are always polite. I had X-rays and the gentleman that did them was also very nice and very polite.. Great Job?
Verified patient
May 2024Love this practice! Always treated well.
Verified patient
May 2024Very efficient and courteous office
Verified patient
May 2024Dr Owen is an excellent physician and has provided consistent care through many years!
Verified patient
May 2024I have been a patient of Dr. Owen’s for years. She is the best!
Verified patient
May 2024I feel very fortunate and blessed to have Dr Susan Owens as my doctor!
Verified patient
May 2024Dr Owens, her assistant, and the front desk staff were helpful and pleasant. Dr Owen took time to answer my questions and offer advice. Overall, a very satisfying visit.
Verified patient
May 2024Excellent, personal, thoughtful care
Verified patient
May 2024Dr. Owens has been my doctor since 2019. She is an amazing physician.
Verified patient
Apr 2024This practice is always kind, courteous, professional and well-run.
Verified patient
Apr 2024Dr. Susan Owens is fabulous. She has guided me and cared for my health for over 25 years. I am confident you know her great value. Thank you. Tom
Verified patient
Apr 2024Dr Owens is the best
Verified patient
Apr 2024Dr Owens gets all areas of my visit . It is a pleasure to have DrOwens as my personal doctor f
Verified patient
Apr 2024Done well for me for many years. Very dependable.
Verified patient
Apr 2024Dr. Susan Owens is a wonderful doctor. She listens carefully, shows empathy and is simply a kind person. She is always up to date on medical conditions and research, as well as medications. I am fortunate to have her as my primary care physician. She's a gifted doctor.
Verified patient
Apr 2024Dr. Susan Owens has been my doctor for over 29 years. She is the best.
Verified patient
Apr 2024Dr. Susan Owen’s has been my primary doctor for many years. She takes the time to answer my questions and look into my concerns. I’m grateful. Also, the staff has always been kind and helpful!
Verified patient
Apr 2024Dr.Owens is thourough and seem to want the very best for her patients and their overall health and well being.
Verified patient
Apr 2024This was my first time with this first nurse (forgive me if that’s not her correct title). She was very kind, conscientious of me and my time, went out of her way to explain everything to me. I really appreciated that. Also, Dr. Owens is always very caring and listens to any questions that I have patiently. I really enjoy her guidance as a health care provider.
Verified patient
Apr 2024I value the communication tool provided through MyChart. I can check test results and message my provider easily.
Verified patient
Apr 2024I always have a positive experience at my appointments.
Verified patient
Apr 2024I have been a patient at this facility for years. The reason is the staff and the Doctor.
Verified patient
Apr 2024Dr. Owens is the best. She takes her time, she listens, she gives excellent advice and suggestions. She never rushes and I know she really cares.
Verified patient
Apr 2024Dr. Owens and her staff were very thorough. Dr. Owen took her time to answer all my questions.
Verified patient
Apr 2024De Owens is the absolute best!!!
Verified patient
Apr 2024I got in with an earlier appointment due to the need to fill prescriptions.
Verified patient
Apr 2024Dr. Susan Owens has been our family physician for a about 22 years. We are totally satisfied with her and her analysis and prescriptions for me, my wife and my son. We have recommended her to other family members and friends over the years.
Verified patient
Apr 2024My experience was very good. Dr. Owens listens very carefully to me & addresses any concerns I may have. She makes sure I understand all instructions.
Verified patient
Apr 2024Dr. Owens is knowledgeable, listens and always treats me with respect and great care. I have been very pleased with everyone I come in contact with at Charlotte's First Physicians Matthews.
Verified patient
Mar 2024Dr. Owens is very thorough and listens carefully. I have been with her for many years and have been very pleased with my care.
Verified patient
Mar 2024I've been with Dr. Owen's since she started in this practice and I value our patient/doctor relationship. The entire office is excellent.
Verified patient
Mar 2024Dr. Owens is a great doctor! She takes time to listen and finds solutions to your problems.
Verified patient
Mar 2024Dr. Susan Owens is the greatest !!
Verified patient
Mar 2024Owens is a very skilled doctor. I trust her completely. Danny
Verified patient
Mar 2024Excellent care!
Verified patient
Mar 2024LOVED Dr Susan Owens
Verified patient
Mar 2024Everything went in consistently for me..
Verified patient
Mar 2024It’s always a good experience Dr. Susan Owen’s is a wonderful doctor my husband and I think the world of her.
Verified patient
Mar 2024Have been under Dr Owens care for a number of years and have always felt she has always given me all of her attention as I needed it. Look forward to many more years of care.
Verified patient
Mar 2024Dr owens is a great doctor
Verified patient
Feb 2024Timely visit, doctor and nurse were interested in my well being. Wait for lab was a little long, 20 minutes. Only one person ahead of me.
Verified patient
Feb 2024I feel sometimes that no one cares that I have some issue health issue. I feel like I have to push and asking what to do to help my self . Thank you
Verified patient
Feb 2024Dr Owens is the best provider ever. I have the utmost confidence and respect for her.
Verified patient
Feb 2024Dr Owen’s is such a professional who takes a personal interest in her patients. She has been my doctor for over 20 years and there is a reason for that!
Verified patient
Feb 2024Dr. Owen's method of care has helped to greatly improve my health. She is caring, listens and looks to make the needed changes needed to improve my medication and works with me to see that the needed tests to monitor my health is done. I am very happy with the care I am given by her.
Verified patient
Feb 2024Perfect every time
Verified patient
Feb 2024My doctor is always very nice and provides adequate care for me. The staff is very polite and adequate with my care.
Verified patient
Feb 2024I think that Dr. Owens is the best doctor and I like going to her. She tries to please you to help you I wouldn't go to anybody else.
Verified patient
Feb 2024Susan Owens is a wonderful doctor!
Verified patient
Feb 2024Dr Owens has been my primary care physician since 1998 and I am way more than pleased at the care and attention she provides!
Verified patient
Feb 2024Dr Owens really takes the time to listen to you. I never feel rushed during my appointment. A skilled and caring professional
Verified patient
Feb 2024Great professional and friendly office. My provider always takes time to really listen to my concerns.
Verified patient
Feb 2024Great Doctor and assistant. Both were good listeners and made me feel well cared for and at ease. Everyone at the office organized and polite.
Verified patient
Feb 2024Dr Susan Owens is excellent !!
Verified patient
Jan 2024Truly amazing and nurturing care for my mom , who will be 95 in a few months. Warm, intelligent and competent caregiver. One of the best I have ever known. We feel cared for by a wonderful friend we have known for years! Incomparable experience to be with her!
Verified patient
Jan 2024Terrific service all the way around. Wonderful, kind, and compassionate doctor!!
Verified patient
Jan 2024Susan Owens is an excellent physician and I will always be grateful to her for helping me navigate my health situations.
Verified patient
Jan 2024Love Dr. Susan! So appreciative of the wonderful job she does of managing my care!
Verified patient
Jan 2024Doctor Owens is great !
Verified patient
Jan 2024Dr. Owens has always listened to me. She is very easy to talk to, and I have the upmost respect for her.
Verified patient
Jan 2024Dr Owens is very attentive to what you have to say. She is a very good Dr.
Verified patient
Jan 2024I’ve been a patient of Dr Owens since1966. She has never disappointed me.
Verified patient
Jan 2024Dr Owens and staff always make me feel well cared for and respected.
Verified patient
Jan 2024I have referred friends to Dr Owens over the years. I hope I never lose her for Primary Care Physician.
Verified patient
Jan 2024Dr Owens is so kind and she has always listened to me. She does not rush me. I appreciate that as it’s hard to get in to see her.
Verified patient
Jan 2024I am always treated with the utmost care and respect by Dr Owens and her staff. I get time to discuss how I am found as well as time for great care. Dr Owens had care for me for years and I am in great health!
Verified patient
Dec 2023Dr Owens takes the time to explain my medical issues and followups with a written review.
Verified patient
Dec 2023Long-time patient and very happen with the care I’ve been given. My only issue on this visit concerns the medical assistant: there always seems to be a new face and this one did not introduce herself, don’t think I saw a smile on her face or heard one in her voice. Very surprised as the rest of the support staff is, well, supportive! Lab personnel are unsung heroes in my opinion.
Verified patient
Dec 2023Dr. Owens is very knowledgeable and explains information to me so I can understand. She is very kind and listens to what I have to say.
Verified patient
Dec 2023Dr. Owens and the staff were wonderful.
Verified patient
Dec 2023Dr Susan Owens is my Doctor. She is a professional, caring & excellent Doctor! She responds quickly to test results with an email summary of results! I appreciate this very much as well as her expertise!!
Verified patient
Dec 2023I have been seeing Dr. Owens for over 20 years and she is wonderful . Her nurse is great.
Verified patient
Dec 2023Always trust my health and well being with this group of professionals . Dr Owens and her staff are the best .
Verified patient
Dec 2023Dr Owens is GREAT!!
Verified patient
Dec 2023Dr Owen’s and her assistants are the best !
Verified patient
Dec 2023I have been coming to see Dr. Owens and her team for years; very satisfied.
Verified patient
Dec 2023Excellent caring individuals. Couldn’t ask for a better experience. Dr. Owens and her team are great! The whole experience was A+.
Verified patient
Nov 2023Dr Owens is very thorough, listens and takes action on any concerns.
Verified patient
Nov 2023Dr. Owens is very understanding, cares about you health!
Verified patient
Nov 2023It was a very positive 6 month physical! Check in was easy and The nurse was very nice and professional. Dr. Owens is the best primary care physician I have ever had and I feel totally comfortable telling her all my concerns and needs. She is always very thorough and refers me to other specialists as needed. I can’t tell you how much I appreciate her care. I am grateful to have her as my Doctor.
Verified patient
Nov 2023Dr Owens always listens and we discuss ways to keep me healthy
Verified patient
Nov 2023Physician has good listening skills. Did not feel rushed.
Verified patient
Nov 2023She is an amazing Doctor. Her assistant is wonderful also.
Verified patient
Nov 2023Dr.Owens and her team are awesome. The entire office is professional and friendly.
Verified patient
Nov 2023Dr Owens is always so patient and thorough! I Highly recommend her!!
Verified patient
Nov 2023I have been seeing Dr Owens for close to 30 years and have never once thought about changing. Her and the whole staff or excellent and I would highly recommend them to anyone who needs a Doctor. In fact she has seen my brother, dad and aunt also and has taken care of all of us to the highest level.
Verified patient
Nov 2023Dr Owens and her nurse are always friendly, caring and answer all my questions. Great combination
Verified patient
Nov 2023I was fortunate to be accepted as a new patient by Dr. Owens. She has genuine interest in her patients and her professional knowledge is outstanding. The support team works extremely well together. I observed staff stepping in to assist co-workers and patients without waiting to be asked. “How can I help?” seemed to be the slogan for the practice.
Verified patient
Nov 2023Dr Owens was very nice and knowledgeable.
Verified patient
Nov 2023Have had Dr Owens for my PC for25 years. Would only hope she would stay another 25 but know highly likely. Wonderful practice!!
Verified patient
Nov 2023Dr. Owens is wonderful. Feel so blessed to have her as my doctor!
Verified patient
Nov 2023Great staff and Dr Owens is a wonderful heartfelt Dr. I’ve been seeing her so long she’s like a part of my family..
Verified patient
Nov 2023Dr Owens is very knowledgeable, compassionate, and thorough. She is a huge asset to this practice!
Verified patient
Nov 2023I have been with Dr. Owens for well over 20 years and she's an amazing provider. I never feel rushed or that she can't answer any of my concerns.
Verified patient
Nov 2023DR. Owens is Great !
Verified patient
Oct 2023Dr. Owens always shows empathy, an awareness of current medical research, and listens carefully. She responds quickly to any questions, whether during an office visit or through an online portal message. She smiles often and is just a wonderful doctor. I am so fortunate to have had her as my internist for twenty-one years. I couldn't have found a better one anywhere.
Verified patient
Oct 2023Dr. Owens has been my doctor for more than 20 years. She is the best physician I have ever had.
Verified patient
Oct 2023Nurse and Dr were caring, knowledgeable & professional.
Verified patient
Oct 2023I felt well cared for and everyone was do kind.
Verified patient
Oct 2023Everyone was very nice from the minute I walked into the room. Dr Owens is excellent as well as the nurse.
Verified patient
Oct 2023Dr Owens was very attentive. She Icommunicates well and, via, the portal, very easy to contact. This is my annual physical
Verified patient
Oct 2023Dr Owens and her staff Treat you with kindness and care and listens to you Wonderful!!
Verified patient
Oct 2023I like my Doctor very much!
Verified patient
Oct 2023The visit was perfect,Our Dr Owens and staff are the best and have been for the many years that we have been getting our Medical Care with them
Verified patient
Oct 2023Quentin was so kind and really listened. He offered suggestions to overcome when I am feeling anxious. He seems like he genuinely cares. I left feeling more relaxed than when I came into the office. Dr. Owens is such a wonderful doctor she always has the best solutions for me. The whole office is great!
Verified patient
Oct 2023Dr. Susan Owens is amazing and so is her PA Allison. I will never go anywhere else even though I moved farther away.
Verified patient
Oct 2023Always a pleasure to see Dr Owens & her assistant is truly a joy to be around. Very friendly! Efficient! They make a great team.
Verified patient
Oct 2023Love Dr Owens!!!
Verified patient
Oct 2023Dr owens spends time explaining my situation & made appts for getting me in for tests urgently needed. She doesn't rush you & answers your questions even though she has lots of patients waiting. I have been with her for over 20 yrs
Verified patient
Oct 2023She always been a great doctor and listens to what I have to say.
Verified patient
Oct 2023Always treated courteously and caring
Verified patient
Sep 2023We've had these people as our doctors for 20+ years. We couldn't do better
Verified patient
Sep 2023All the staff was helpful and friendly.
Verified patient
Sep 2023Dr. Owens is the best!! She is so caring and compassionate and treats me as if I am her only patient. She cares so much.
Verified patient
Sep 2023I have been a patient of Dr. Susan Owens at First Charlotte Physicians Matthews for 14 years, as is my husband, and highly recommend Dr. Owens and the practice. The staff is always friendly and helpful.
Verified patient
Sep 2023Dr. Owens is amazing. She’s clear, knowledgeable, kind, listens and is very helpful. All the staff is great.
Verified patient
Sep 2023Dr. Owens is one of the best doctors to be privileged to have as your doctor. She is professional, intelligent, understanding, kind, and knows how to solve medical issues. She meets you where you are. She is just the best PCP. I am very pleased with the care and the staff.
Verified patient
Sep 2023Everything was great as always. Dr Owens is the best :-)
Verified patient
Sep 2023Dr.Owens is the best! She listens to all my complaints and questions very patiently. She is compassionate and ‘fixes’ my health problems.
Verified patient
Sep 2023I love my Dr Owens she shows compassion takes her time and I don’t feel rushed. She is very through I really feel comfortable with her and she meets my health needs
Verified patient
Sep 2023Dr Owen's always listens to your concerns. She is always caring and makes you feel comfortable. She takes however much time you need. I appreciate her. Thanks, Dr Owen's.
Verified patient
Sep 2023Caring and concerned about me and my health.
Verified patient
Sep 2023Professional, caring, and concerned
Verified patient
Sep 2023Good experience Love Dr Owens
Verified patient
Sep 2023From reception, to the medical assistant, Dr. Owens and the lab techs everyone was great!
Verified patient
Sep 2023Listened and gave great advice.
Verified patient
Sep 2023Think Dr. Owens is a wonderful doctor. She is thorough and easy to talk with. Feel comfortable asking questions in person or through my chart. Couldn’t ask for a better physician.
Verified patient
Sep 2023DR Owens is the best.
Verified patient
Sep 2023always professional, efficient, kind and understanding, listening to patient with caring response EXCELLENT
Verified patient
Sep 2023Dr. Susan Owens is attentive, knowledgeable, and professional. She listens and respects my words. And she is personal, remembering past conversations about significant events in my life….
Verified patient
Aug 2023Dr Owens has been my doctor for over 20 years and I hope to continue with her a she shows personal interest in me. She is a caring doctor.
Verified patient
Aug 2023It’s always a great experience
Verified patient
Aug 2023Dr. Owens , as well as her nurse, are wonderful. She listens to all concerns and is very patient.
Verified patient
Aug 2023I am very grateful for Dr. Owens and the staff. I was well taken care of by the very friendly, personable and professional staff!!!
Verified patient
Aug 2023It's always enjoyable to see Dr. Owens, she takes her time and the small talk is enjoyable.
Verified patient
Aug 2023I was satisfied with the help I received during my appointment time.
Verified patient
Aug 2023Dr Owens is such a efficient and very caring doctor. I am blessed that she has treated me for so many years. She is the best!!!!!
Verified patient
Aug 2023Always excellent. They are the best
Verified patient
Aug 2023It was a pleasant visit with Dr. Owens. She answers all my concerns. Told me when my next apppintment would be, in rhe year pf 2034. Had my blood done.
Verified patient
Aug 2023Dr. Owens took time examining me and I didn’t feel rushed. She is consistent and caring each time I meet with her.
Verified patient
Aug 2023I am a long time patient of Dr Owens and I appreciate her and her care so much!
Verified patient
Aug 2023Dr. Owens always answers my questions clearly and gives me great care. Alyssa made me feel very comfortable and respected, too.
Verified patient
Aug 2023Dr. Owens is the best. She’s been my primary physician for 22 years. She’s always thorough, patient, a great listener, very knowledgeable and willing to spend the time needed to fully treat you.
Verified patient
Aug 2023Dr Susan Owens is a wonderful Dr. she is very professional and personable!!
Verified patient
Aug 2023DR OWEN'S IS A GOOD DOCTOR. SHE MAKES YOU FEEL COMFORTABLE DURING YOUR VISIT. SHE ALSO TRYS TO SEE THAT ALL YOUR MEDS ARE UP TO DATE AND SHE WILL SEE THAT YOU GET ANY OTHER TREATMENT THAT YOU SHOULD NEED.. I REALLY LOVE HER . SHE IS GREAT.
Verified patient
Aug 2023Had to wait a very long time.
Verified patient
Aug 2023Everyone at the clinic was friendly and efficient. Dr. Owens is top notch. She listens intently. She has a way of relating to and understanding my concerns and needs. I always feel better after going over my labs and treatment plan with her.
Our Ratings Process
Reviews are only displayed for Novant Health team members who have accumulated 30 or more patient surveys in a 12 month period. Patient surveys are not collected from patients seen at an urgent care, emergency room or behavioral health clinic.
Location
Wheelchair accessible
1401 Matthews Township Parkway, Suite 200
Matthews, NC 28105
Phone: 704-384-6901
Fax: 704-384-6902