Matthew Richter, DO

The doctor took his time and listened to everything I had to say. He asked questions and reassured me about my health

Dr Richter was very informative and caring and I left with a clear understanding of the situation and the steps going forward.

Always a great experience It took me a while to find someone like him close to home

I just love Dr. Richter and Donna. They listen to me.

Very nice and caring

Dr. Richter always provides the very best of care. I consider myself very fortunate to be one of his patients.

Wondering doctor and staff!

Dr. Richter listens and takes his time to help resolve the cause of health issues. He is patient and thorough and explains treatment in detail. He also is kind and sympathetic and doesn't make the patient feel rushed.

Very good

Genuine whole person approach to medicine. He doesn't "just" treat the ailment. He engages with the patient in a meaningful discussion.

Dr. Richter is unlike any doctor Ive had before. He always keeps me not only feeling safe in his care, but informed. He goes out of his way to explain "how things work" in relation to my problem areas and treatments. As someone who has some chronic medical issues AND is a nursing student, I am so grateful to always feel accounted for and to learn from my doctor! :) Not to mention, Dr. Richter is always a joy to speak to in general!

Dr Richter is absolutely phenomenal. He is so skilled, empathetic, kind, and efficient. He listens to his patients and truly treats them like family.

Visits are always welcoming and helpful. It's nice to have a dr's office that listens to patients concerns and gives honest feedback every time.

I think Dr Richter is a great doctor and I am happy to have him as my PCP.

Dr. Richter is excellent.

I would highly recommend Dr. Richter and his practice to anyone in need of his services.

Doctor Richter is very nice, kind and helpful. He always explains well about my problems. He shows concerns about my problem. I love to recommend my provider to my friends and family. Thank you Doctor Richter.

The care provider was excellent. My questions were answered, tests were run and next steps were provided towards treatment.

Dr Richter is an awesome compassionate knowledgeable physician. I am blessed to have connected with him. Always stealing me down the right medical path with his expert knowledge and care He was extremely accommodating with my situation and needs Responded very timely when I required additional care.

Awesome very professional and show very care about my condition I was very happy with his treatment thank you

Excellent Service and People Skills

I appreciate Dr. Richter's presence (attention, listening, questions) during my appointment; I never felt rushed.

I am very happy with my family doctor - Matthew Richter!!!

He and his nurse as well as ladies at reception are do a great job.

I appreciate Dr. Richter’s listening to my questions and his updates on MyChart as my lab results come in.

Dr Richter is great. His staff is great. But there were a lot of us needing labs, and only one tech. The wait to get my labs drawn was 30-40 minutes. I feel this is unacceptable, and it’s not the first time I’ve had to wait, although not usually this long. And we had a miscommunication that this was my medicare annual so I didn’t have the questionnaire to fill out in advance. That would have sped up the check in a little.

Dr. Richter is medicine at it best.

Donna and Dr. RICHTER are the best.

I couldn’t have asked for better, well pleased. Thanks Novant Health, I really appreciate you guys and all your hard work!!!

Dr. Richter was amazing, explained to me in which I can understand regarding my health concern. The front desk, X-ray tech and the medical assistant was very courteous and prompt. Thank you guys so very much.

Dr. Richter is really good and his staff also.

I have been with Novant health Since 2020. Happy with the service and care.

Always satisfied with the care received.

Dr. Richter, is excellent and caring! His CMA Donna is very knowledgeable and does a wonderful job!

Dr. Richter and staff are always very professional, yet take whatever time is necessary to thoroughly explain any particular issue or treatment that they feel I should be aware of. I then have the knowledge to make an informed decision.

This has been my 4 or 5th time coming to the Novant healthcare for my medical needs. Each time I have been treated with kindness and the upmost respect.Each staff member has been professional in providing my healthcare. I am so happy that this is my medical center.

Thank you, Nurse Donna, nurse Bridgette and the the lady at the labcorp and Dr Richter, thank you so much for the pleasant visit. It was nice to see you all.

It’s always a pleasure to visit Novant Health at Wesley Chapel. The staff, nurse Donna and Dr. Richter are true professionals.

Great experience from walking in the door until I left. All providers/ staff were friendly, polite, and accommodating. I recommend the practice to everyone.

Dr. Richter and his nurse were wonderful. They answered all questions and explained each procedure. Would recommend them to anybody.

Great staff!

Great experience.

Will be happy to go back

I’m a fairly new patient of Dr Richters after having had a very bad experience with an Atrium doctor and practice in Waxhaw. Before that I was with another doctor for over 20 years. Changing doctors has been stressful but Dr. Richter is an amazing, sensitive, intuitive, informed doctor and he has won my trust completely. I can not express how much I dislike going to a doctor for any reason but doctor Richter and his staff have made it as comfortable as possible. I am so grateful to have found them. I might even start looking forward to my visits.

Dr. Richter and Donna are the best. Would highly recommend.

Awesome services. Liked the doctor and the service. Very good and professional.

I'm always blessed by the staff at Novant Wesley Chapel each time I go for a visit. They care much about you personally! I'm truly grateful and blessed! Keep up the great work!

As usual Dr. Richter and the entire staff do an outstanding job. Dr. Richter truly does care about the health and wellbeing of his patients, and demonstrates that.

Very Very good ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

I very much like my care givers

I appreciate the personal care!

Great!

Dr. Richter, Donna and staff are fantastic!

Dr. Richter is a great communicator and explained everything thoroughly. Donna is an expert and compassionate shot/vaccination provider. I hate shots, but she makes them go quickly. Gigi draws my blood nearly painlessly (remember I?m terrified of needles). The kindness, and professionalism at this office are a shining example of what one would hope to find with every medical provider.

Wonderful staff and Provider.

Excellent!

Very pleased and comfortable

The staff here are exceptionally courteous and helpful from the front desk on back. The phlebotomist is one of the most skilled I have ever encountered. The doctor and nurse are excellent. I am grateful for such a pleasant setting.

They were very nice and professional

No hiccups - got an advanced appointment to my convenience; all my questions answered and routine wellness check done smoothly

Checking in and out was great . The Dr. Was great . The lady in the lab was awesome. She found a vein that was not visible. Thanks.

Dr, Richter and staff are wonderful! Makes me feel very comfortable and they always are caring!! I go, get taken care of and out!!

Everyone from the receptionist, to Donna his assistant to the Dr are wonderful.. I feel very lucky to have found such a great cari g team.. my messages are answered in a timely manner.. I couldn’t ask for anything better.. they are a 10 in every department!

Dr. Richter has been a wonderful doctor addressed all my needs and answers all my questions.

Visit was great.

Outstanding Doctor and Staff … Highly Professional and Courteous

Doctor and his nurse do a great job taking care of their patients

Overall good experience

I feel heard and the staff is friendly and professional

Dr. Richter and Donna are exceptional!! They listen, respond immediately to messages and truly make my appointments great experiences. They are knowledgeable, informative, compassionate and just wonderful all around!! I would recommend them without question!

Caring professionals

Everybody I interacted with at the clinic was professional and treated me very well.

All the staff members at this location are wonderful. I’ve seen several providers and I’ve always had a good experience.