From the time I walked in and was greeted by the receptionist, to the doctor's assistant and appt with doctor, all were most professional, personal, informational, kind and truly listened to me and made me feel comfortable with the course of action. Honestly it was one of the best Dr. Appointments that I have had since I moved south. Great team and truly committed to their positions and career. BRAVO

Dr. Roulette is fantastic. He listens, is knowledgeable, And answers questions that I had. A wonderful person and puts me at ease should I need surgery. I am blessed to have him for my future needs.

The staff was very nice, and the Dr took good care of me,

Doctor Roulette and his team were amazing!! He took the time to explain the process and how to get the best results for healing. He has a wonderful kind personality and is someone you can totally trust with your care. I’m very Thankful I found him.

When I was called to make the appointment, the person who scheduled it made me very concerned, having indicated he saw my extra and was almost definitely going to need surgery. Turns out he is not a medical professional at all and it turns out I didn’t need surgery. Caused me a lot of unnecessary anxiety.

My appointment was scheduled for 3:30. I had to take time off work to get to my appointment. The doctor walked in to the room to see me exactly two hours late! He walked in at 5:30! I can’t afford this visit as it is, but couldn’t avoid it due to a fractured finger, then I lost time off work on top of it which wouldn’t have been necessary if they had notified me that they were running behind schedule. I’ll be exploring every thing possible to expose this shocking service. How can I be expected to pay almost $500.00 for a visit that was less than 10 minutes and that ran so late?

1st time visit. Great experience. Friendly and helpful staff. Doctor exceeded expectations. Explained complex issues in a way that was easy to understand.

Great staff and great doctor

Excellent! Doctor and staff were very caring and informative. I appreciated that.

Everyone was so kind and very knowledgeable about there job from the front desk of checking in to the doctor seeing me. I love Novant your not just a number your consider a patient.

Dr Roulette was awesome. His knowledge was astounding. He explained his diagnosis so I could understand & the follow up test were available for scheduling one day later. Everyone I saw was terrifically kind, friendly while being ultimately professional.

I had an excellent experience. This was the first time I met Dr. Roulette& I was very impressed with him.

From the minute I arrived was greeted with smile and tech was amazing very knowledgeable and kind X-ray tech super nice and Dr. Roulette couldn’t have been more patient explaining my injury and showing me my X-ray I felt very confident with his treatment he is super at his job and has a great staff.

Listened to my concerns and together we made a plan of action.

The doctor was fantastic. I was referred to him by an occupational therapist in the community. Most of my doctors are with Atrium but if I ever have hand surgery I would have Dr Roulette do it. I didn’t rate staff as high as I don’t remember anything about them.

I waited 30 minutes in the outside waiting area before I was called back to the room to see the doctor I waited another 45 minutes before the doctor came in the room The doctor did apologize but this was not the first time I waited a VERY LONG time to be seen Something needs to be addressed regards to over scheduling or whatever the problem was Not happy about the wait time I was going to leave, but I didn’t If I visit this facility again I will not wait an hour and fifteen minutes to be seen again

Very thorough.

Dr Roulette was fabulous! Very professional, kind, and attentive. I felt very confident in the care he gave me. Office staff was very nice and kept me well informed of any delays. Very pleased with the care at this office.

Wonderful experience. Staff was great

Awesome and caring

The entire experience was flawless from beginning to end. The women checking me in were courteous and friendly. The doctor took the time to explain everything clearly and concisely. Thank you

Like Doc, friendly, informative .

This is my second visit to Dr. Roulette he is fantastic.

Dr Roulette is a very kind and extremely talented Dr who Cares about his patients

Dr Roulette is very helpful!

I was taken back before my appt. time. Dr. Roulette gave me options to try before thinking about surgical options. He submitted a referral to Novant Spine Center for an EMG and the center called the next day to schedule.

All good, thank you.

Everyone was great.

Dr. Roulette and the nurse who wrapped my splint, did both of phenomenal job and had spectacular bedside manner. I felt safe and informed in every aspect of the visit. I highly recommend them both and was very impressed from start to finish.

Dr. Roulette is an awesome doctor. His office has expanding energy that stays with you when you leave.

I would highly recommend Paulvalery Roulette to anyone needing an answer about hand problems.

Dr Paulvalery Roulette was incredibly thorough, compassionate , knowledgeable and professional. He treated me like family. He explained everything in detail. He made sure that I understood the severity of the situation, my options, and the risks associated with each. I am so very grateful that he was available to meet with me and made every effort to expedite my care, knowing the importance of doing the surgery as soon as possible. My injury could potentially impact my life in ways that I could never have expected. I am confident that I will have the best chances possible of returning to the life I knew before specifically because of the care I received from Dr Roulette, his team, and the occupational therapists he recommended. I highly recommend this practice.

Great experience. The whole staff was very friendly and knowledgeable.

Dr’s assistant was very attentive and sim pathetic about your problems. Dr. Roulette was awesome!! He didn’t rush and listen to one’s concern. He was also very detailing and made sure you understood everything. Very caring doctor. I will definitely recommend him!

Dr. Roulette explained my injury to me very well. He also explained any treatments if the splint does not work.

Excellent Doctor and Staff.

Dr. Roulette and his nurse were amazing!! Both so efficient- so kind- and good communicators with what was needed next.

A lot of docs know their jobs but it’s rare to find a Dr Roulette that really cares about the patient as he does Many thanks

This doctor was great. He gave me some information that others didn’t.

The level of service and thoroughness of the exam was very impressive. I feel that I have options and nothing is being pushed on me. All questions received good answers, in my opinion.

Very professional

Dr Paulette is a rock star in my opinion. He has performed four surgeries on my fingers to date and looks like number is coming up.

Dr Roulette is very personable and he made sure I understood everything about my surgery. Total professional care!

I was completely happy with my provider and his staff

Dr. Roulette is extremely professional and personable. Greatly appreciated!

Don't lose this doctor (Dr. Roulette). He far surpassed my expectations in personality, care, efficiency, knowledge, and skill.

Excellent care. All of my concerns were addressed and answered completely. Great bedside manner.

Checked my problem out thoroughly to get right diagnosis and explained it in detail. Explained in full the treatment and my options. Very pleased.

Dr Roulette is wonderful in his communication and explanation. His entire staff was very friendly and efficient. I laughingly asked if he would consider more body parts to specialize in … this was a great experience!

Awesome Visit. Everyone from the beginning to check out was so kind and respectful.

It was a very relaxed atmosphere.

proffesional Complete trust immediately established

I had a great experience with the doctor and staff and it was my first time as a new patient. I was really satisfied when I left. The MA and doctor Roulette were so professional. I could tell they were very knowledgeable. They had great customer service skills and very friendly.

Satisfied with the attention I received! Also, the care and explanation! Dr explained the reason for my hand hurting and showed he how help it get better so it will improve with care and exercise! So I’m following the Dr suggested care! Thanks

Dr. Roulette understood my concern the moment he saw my hand. He clearly explained the treatment available and I appreciate his honesty. Everyone in the office was friendly and worked together as a team.

From the moment I walked in I was treated with dignity and respect from the front office to the nurses, doctors, and schedule provider.

Channing is very nice and friendly. Office is very efficient.

Outstanding. Nice group of people.

Everything was great

Wonderful Doctor, great PA, and a helpful team of nurses and support staff.

Dr. Roulette was awesome. He listened to my problem and concerns. He gave me a medical diagnosis, and suggestions to help ease my pain.

Dr. Roulette is amazing! Very intelligent and was able to zero in on my hand issues and give me a full explanation and plan. Beyond that, it is evident how much he truly cares about his patients. He was so easy to talk with. Best MD I've ever encountered!

Dr rowlett is a very nice man he will explain things his staff is just wonderful

It was good to get answers for my issue and a plan going forward

Dr. Roulette & Staff operates in Excellence. They are very professional & caring.

Helpful information and caring

The doctor was very professional and helpful. He explained everything very clearly.

Excellent service

As a first time patient I found the experience to be refreshing (based on experience with previous providers). The staff and doctor listened carefully, performed appropriate tests and explained my symptoms, the underlying causes and how to mitigate/treat them going forward.

The Doctor ans ALL of the staff were great ? ,friendly and very helpful. That's why we keep going back to them ?

Trusted doctor. Great at explaining the issue.

This was an extremely positive experience not only was I seen right away, but I feel like I am in really good hands for my situation. I had the pleasure of meeting a medical training student who was also very thorough and awesome along with the rest of the staff.

Very inpressed with Dr. Roulette!

Office Staff was so Friendly, The Dr Rollette, I I thought was so nice and so caring, he knew right away when he looked at my hand, what was wrong

It was great! I am very happy with Dr. Roulette and would recommend him and trust him with my health.

I decided to switch to Novant for the treatment for my hand. I am very happy with the choice I made.

Great staff, listened and we came to an acceptable resolution to my issue

Questions were answered and I didn’t feel rushed.

Dr Roulette was very nice and took time with me even though he was running behind. I was impressed with him and the whole staff.

Everyone was very knowledgeable and with wonderful personality. The doctor and interim was very experienced in their professional field of bone and joints.

Delightful!

Staff and physician were great

I have waited since Nov 2022 to get clarity on my hand.i appreciate his knowledge and professionalism. Thank you.

I really liked the doctor, but I had a few other questions for him but my time ran out, so I did not get to ask them, but I was very satisfied with the care and time that he spent with me as well as the nurses and everyone was so nice. The visit was way more better than previous visit at Atrium Health, I always wanted to try Novant and this was my first time going to a Novant facility and I'm glad that I did, because I was treated with care and respect.

Dr. Roulette and his staff are awesome! Everyone there is very friendly, explained everything thoroughly, and I never felt rushed. I have complete confidence in Dr. Roulette and his staff!

I greatly appreciated how Dr. Roulette explained everything about my hand condition. He's kind, friendly, professional and immediately put me at ease. I was recommended to him by my neighbor. I would not hesitate to recommend him to family or friends.

Dr. Roulette and staff are the best. Very concerned and gave me the best care.

EVERYONE WAS SO PLEASANT, PROFESSIONAL, AND HELPFUL

Will always schedule my appts with Dr. Roulette and his staff is the best

I was great and happy!

Pleasant

Thanks

Excellent service & highly competent doctor

This was my first visit. Dr Roulette and his staff were very pleasant and helpful I think I was there a total of 30 mins or less office was neat and clean. Highly recommended

I think dr gave me all I can do! This will not heal all for one visit!!! I want call for about medication?looks like not healed. all the way and getting pain also swelling .so I need call for appointment

The entire office team was accommodating from my appointment scheduling and my visit to the office. I was very pleased with the doctors interaction and concern for my care.

Excellent!! Everyone was wonderful … from the moment we walked in to the moment we left. dr Roulette was the absolute BEST!!!!

Dr Paulette is an amazing doctor with a personality that immediately puts you at ease.

For my first time visiting with Dr. Roulette, my experience was great. Dr. Roulette listened to my concerns and evaluated my situation before providing me with options. From the time you walked in the door, upon leaving, I was treated respect and courtesy.

Everyone was very helpful and extremely nice

He took time to listen to me and then to explain what we needed to do. Would recommend him to any one with a problem like mine.

You treat patients well