Susan Hines, MD
Hematology and Oncology
About Me
Biography
I am a general hematologist and oncologist practicing in rural North Carolina.
Originally, I planned to be a primary care physician in the Midwest. However, that plan changed during medical school as I found myself drawn to patients with complex illnesses like cancer. That was also the time I dis...
Languages
- English
Gender
Female
What I Treat
Specialties
- Hematology and Oncology
My Medical Background
Medical school
Univ. of Cincinnati College of Medicine (1987)
Internship
Internal Medicine - Medical College of Virginia (1988)
Residency
Internal Medicine - Medical College of Virginia (1990)
Fellowship
Hematology and Medical Oncology - Medical College of Virginia (1994)
Board certifications
- Hematology
- Medical Oncology
Years of experience
Over 15 years of experience
Insurance Details
Before your appointment, verify with your insurance provider that this Novant Health location accepts your coverage. Some insurance plans may not be accepted at certain Novant Health locations where this provider is on staff.
We recommend you contact the clinic before your appointment with any additional insurance questions.
Reviews
Ratings by Category
Verified patient
Feb 2024I think I have a good Cancer Team
Verified patient
Feb 2024Dr.Hines was very thorough and kind. She took the time to talk and explain everything. The staff was very polite and accommodating.
Verified patient
Feb 2024The Novant Cancer Center is a great place. They take very good care of you !!
Verified patient
Feb 2024It was a very positive experience
Verified patient
Jan 2024The Staff was so great, made me feel like they were going to do everything they good to make me feel well taken care off !! Thank you to everyone!! ?????
Verified patient
Jan 2024As always Dr Hines is so kind and concerned. She is a blessing to your practice and all her patients.
Verified patient
Jan 2024Very professional and courteous
Verified patient
Jan 2024Dr. Susan Hines and her staff are great. Dr. Susan Hines is the best Dr.I have ever had and her staff is 2nd to none.
Verified patient
Dec 2023The entire team seemed very knowledge in their line of work. Very friendly. Dr Susan Hines was great
Verified patient
Dec 2023A very very good doctor!
Verified patient
Nov 2023I am very grateful and appreciative of the care provided by Dr. Susan Hines and the support staff at the Mt. Airy office!
Verified patient
Nov 2023Super professional care on all regards .
Verified patient
Nov 2023Dr.Hines is an amazing Dr. She cares and she also Explains Everything and the staff Is awesome always when I go to my appointments
Verified patient
Nov 2023Dr Susan Hines is tops in her field and her staff are fantastic. Such a pleasure to be one of her patients and friend.
Verified patient
Nov 2023Dr Susan Hines is a great dr who goes above and beyond to do all she can for her patients.
Verified patient
Oct 2023Dr.Hines is a wonderful Dr. The staff is also wonderful calls you by name and always smiling . Great visit
Verified patient
Oct 2023Very professional and caring staff. Listened and responded to all of my concerns.
Verified patient
Oct 2023Love this facility. Very friendly and u feel welcome and like they r concerned.
Verified patient
Oct 2023Dr Hines is wonderful, caring and very knowledgeable. We trust her 100%
Verified patient
Oct 2023Dr Hines and the whole staff are awesome!
Verified patient
Oct 2023I felt like they really care!!
Verified patient
Oct 2023Great doc
Verified patient
Oct 2023Dr Hines is great. She listens and answers questions. Everyone from check in to check out was polite and friendly. Building easy to access. Parking is great. This is a wonderful practice for Novant.
Verified patient
Oct 2023I have been taken care of for breast cancer for 10 years come January 2024. During that time, I have been treated with the upmost care and I truly appreciate my doctors, nurses and clinicians with Norvant Breast and Cancer clinics. I have now been released from follow up visits and only need a yearly mammogram. I am confident that if any signs of cancer returns I will be in the best possible hands for treatment and to be cared for by Norvant’s cancer teams. Special thanks to Dr. Susan Hines. I would also like to sing the praises of the doctors and clinicians at the Derrick L Davis Forsyth Regional Cancer Center and my surgeon Dr.Carr. Blessings for all the Doctors and treatment staff and healing prayers for all patients going this gargantuan struggle.
Verified patient
Oct 2023From start to finish I was treated with respect. Dr Hines is great. She took care of my concerns immediately. I couldn’t ask for a better experience. Thank you Novant
Verified patient
Oct 2023I feel like I’m seeing a concerned friend.
Verified patient
Sep 2023Susan Hines is an excellent dr in every way! Not just excelling in her knowledge and experience, Susan relates to your every concern with empathy, respect and assurance. I feel confident that I would be able to feel positive if cancer reoccurs with her by my side.
Verified patient
Sep 2023All the staff is very nice and always helpful. Dr. Hines is an exceptional doctor whom I trust a lot.
Verified patient
Sep 2023everyone was really knowledgeable about their job and my condition, I actually enjoyed everyone there.
Verified patient
Sep 2023Very knowledgeable and explains things very well seem to be very good at what she does. I feel fortunate to have her.
Verified patient
Sep 2023Everyone was very courteous and helpful in answering my questions.
Verified patient
Sep 2023I felt disrespected by the Dr because I questioned the report and wanted more assurance. She was hateful and I left very upset.
Verified patient
Sep 2023The nurses are very kind and they listen to what I have to say. Dr. Hines is excellent, I know she’s there to help me.
Verified patient
Sep 2023Dr. Hines is a wonderful doctor. She is always willing to help with your healthcare needs. She always goes above and beyond. The staff is friendly and helpful.
Verified patient
Sep 2023Very pleased with the time that Dr Hines provided and her concern that we understood all the information about my diagnosis
Verified patient
Sep 2023Dr. Susan is very Friendly and Professional. Always explains my concerns and Gives Me Hope! Her nurses are always available for me to talk to about and questions I may have! ???
Verified patient
Sep 2023I have never seen an office where EVERYONE is so patient oriented..I felt like I was getting SPECIAL treatment, until I realized that EVERYONE was getting the same. This facility, with every staff member is definitely Heaven sent.
Verified patient
Sep 2023They make everything comfortable for you and always assist what works for you as a patient.
Verified patient
Sep 2023I have been dealing with this practice for over a year now, and am always amazed at the consideration and care that I receive from each and every person in this practice. Also, that same level of care is evident in how everyone at this practice interacts with other patients. Cancer is terrible, but Dr. Hines and each member of her staff provide such caring support, that I felt as if I really mattered not just as a patient, but on a personal level. That type of compassion was tremendously appreciated.
Verified patient
Sep 2023Dr Susan Hines and entire staff are super amazing!!
Verified patient
Sep 2023I Love Dr. Hines and all of the staff have always went above and beyond with my treatment. I can't say enough about how wonderful the staff is how caring they have been to me over the last year. I would recommend this office to anyone needing Cancer treatment. ?
Verified patient
Sep 2023This was my first visit to this office and everyone was so nice and polite. I'm very happy I picked this office and provider.
Verified patient
Sep 2023I definitely felt that all staff and Dr Hines truly cared about my health and that if there is a problem they will give me the full information about it. I put my trust in each of them and pray for blessings for each of them and myself.
Verified patient
Sep 2023Dr Hines is awesome. The staff is always professional and friendly.
Verified patient
Sep 2023I have always been satisfied with all the health care workers. All of them are very helpful and sweet!
Verified patient
Aug 2023Very friendly and nice staff
Verified patient
Aug 2023Very caring and professional
Verified patient
Aug 2023i was very pleased with the way i was treated for my appointment. Everyone I saw was very helpful and professional. My doctor (Susan Hines) was great. During the years that I have been a patient of hers she has always been very professional and treated me with respect. I always left feeling better about my Health. I think Dr Hines is a great doctor that I would recommend to anyone
Verified patient
Aug 2023Dr Hines and her staff, very professional, and caring
Verified patient
Aug 2023Dr Hines and her team are great and take great care of me.
Verified patient
Aug 2023Dr Hines is an amazing provider. She goes above and beyond to make her patients feel seen and heard. So grateful for her patience, empathy, and immense help to me during a difficult time in my life.
Verified patient
Aug 2023Excellent service and treatment. Susan Hines is the best.
Verified patient
Aug 2023I appreciate the courtesy and care I receive at this location. From check in to check out, I feel like I'm important and that my health matters.
Verified patient
Aug 2023All of the staff there are very nice and make you feel right at home. Couldn't ask for a better team that works together to make for a better visit.
Verified patient
Jul 2023Everyone there is wonderful!
Verified patient
Jul 2023I’ve enjoyed the experience with all the staff and im so gratefull.
Verified patient
Jul 2023Dr Hines always gives me all the time I need to go over any questions I have, and the care she has given me is excellent. She is without a doubt the most caring Oncologist I have had through out my battle with cancer.
Verified patient
Jul 2023I am very pleased with the entire staff. I have trusted them with my care since 2013.
Verified patient
Jul 2023Love my doctor Susan Hines.
Verified patient
Jul 2023The doctors and nurses at Novant Cancer Institute in Mt. Airy are the best, and have seen me throughout this cancer ordeal. I highly recommend them.
Verified patient
Jun 2023Everyone on staff treated me with respect and kindness! From what I observed they treated everyone that walked in building with kindness! They all made my scariest moments doable. I appreciate everyone up there they were all great! Thanks!
Verified patient
Jun 2023Dr Hines was very professional and informative
Verified patient
Jun 2023Novant are the best
Verified patient
Jun 2023Dr. Hines was very professional and discussed labs and what she thought I could do to help myself. the staff was nice and nurse even called me back concerning my problem.
Verified patient
Jun 2023I love Doctor Hines and the entire staff at the Cancer Center.
Verified patient
Jun 2023Dr Hines cares so much about me, my health and life experiences. I can’t say enough on how wonderful she is! She’s Awesome! The staffing is wonderful and always giving out those Smiles! Thank you!
Verified patient
Jun 2023The staff and dr Hines are awesome. This is the kind dr’s office patients want to go to They need to be accommodated for their services
Verified patient
Jun 2023Everyone at this office is professional, caring and I believe all of them were called by God to do this job. They are were definitely a blessing to me.
Verified patient
Jun 2023Dr Hines and staff are great!!!!
Verified patient
Jun 2023Always been treated well, I consider my Dr and everyone that works there part of my family
Verified patient
May 2023Love Dr Hines and her staff. They are the best.
Verified patient
May 2023Always been great there. Everyone is always nice and thorough with my care.
Verified patient
May 2023Susan Hines is just terrific! Professional and friendly at the same time.
Verified patient
May 2023Dr Hines is a great Dr. She cares about you. She explained things so you understand them. I would not trust my health to any other Dr.
Verified patient
May 2023Dr & staff- all very professional and friendly. Highly recommended!
Verified patient
May 2023Dr. Hines and her staff have my full trust and respect.
Verified patient
Apr 2023Everyone is very friendly and they treat their clients with respect!
Verified patient
Apr 2023Consultation visit. Wonderful, compassionate, and very knowledgeable! Will continue care with Dr. Hines as long as I need an Oncologist!
Verified patient
Apr 2023Expert and professional service all around.
Verified patient
Apr 2023Dr. Hines and staff are absolutely the very best. They are prompt, caring, professional, and very informative concerning my health issues.
Verified patient
Apr 2023Very good Dr and staff.
Verified patient
Apr 2023I always feel so much better after this office visit with Dr. Hines.
Verified patient
Apr 2023I trust them with my life love them.
Verified patient
Apr 2023I feel all is done so well. The wait is short and Dr. Hines and the team members are all so nice.
Verified patient
Apr 2023Dr Hines is terrific doctor! So caring and attentive to what you need. She and her staff are wonderful !
Verified patient
Apr 2023Great staff and doctor.
Verified patient
Apr 2023Staff were very nice. Dr Hines was informative and ordered blood work to try to find answers for my condition!
Verified patient
Apr 2023Dr Hines is very knowledgeable of my type of cancer. Went thur my test results and the results of my Pet Scan, displayed her ability to give me the care I needed. Thanks.
Verified patient
Apr 2023Dr Hines is compassionate and extremely knowledgeable and answers all questions and concerns I have completely about everything I feel complete trust with her caring for me with the number one health concern that I have
Verified patient
Apr 2023very pleasant experience
Verified patient
Mar 2023Wonderful people work at this location. They are so nice and friendly. They make you feel special.
Verified patient
Mar 2023The facility is very nice, decorated in excellent taste! All the employees are very nice!! They are very professional and very friendly!m I really like Dr Hines and I know she cares!'
Verified patient
Mar 2023I feel so comfortable at this office and being an Oncology office it could be an awful experience. It’s always been a place of caring! I thank you , I feel blessed to have such a caring medical team.
Verified patient
Mar 2023Dr. Hines is companionate and caring. She is extremely kind and gentle. She is the reason I come to this practice.
Verified patient
Mar 2023The whole staff was very friendly and treat u with respect recommend them highly
Verified patient
Mar 2023Dr. Hines is a treasure. Definitely patient first kind of provider. Totally trust her to provide the care and, if necessary, treatment. Kind, caring and compassionate. The staff is friendly and competent. Wonderful experience, in the face of uncertainty.
Verified patient
Mar 2023Dr Hines is a very caring professional but fun also. She’s light hearted but takes her work very serious
Verified patient
Mar 2023So impressed with how friendly and truly caring every staff member was while I was there!
Verified patient
Mar 2023Every one was very pleasant, courteous and attentive. Dr Hines was informative and caring. The waiting area and examing room was meticulous and well maintained. Over all would recommend the services highly.
Verified patient
Mar 2023EVERYONE made me feel as if I was the only patient there. Dr. Hines is excellent. This was a very positive experience !!
Verified patient
Mar 2023Dr Hines fits all of the qualities I am looking for in a doctor. She listens, tells it like it is, comes up with a plan and lets you know she is concerned about your health.
Verified patient
Mar 2023The best. I would recommend Dr Hines and this clinic to my family and friends.
Verified patient
Mar 2023Made me feel more comfortable and at ease over my situation in addition to more confidence in my treatment
Verified patient
Mar 2023Can't say enough about how wonderful these people are. You really feel safe.
Verified patient
Mar 2023The staff treat-me with courtesy and respect and the dr has knowledge about her area and compassion and care about patient
Verified patient
Mar 2023The treatment I have always received at the Mt.Airy clinic has been amazing! I realize that every patient they deal with is experiencing a very difficult situation, but they actually make me look forward to going to the doctor!
Verified patient
Mar 2023Love all the staff. Felt very comfortable every visit! Thanks!
Verified patient
Mar 2023Dr Susan Hines is excellent. So caring. I so appreciate her care.
Verified patient
Mar 2023Dr Hines is such a great doctor and patient advocate.
Verified patient
Mar 2023Everything was great!
Verified patient
Mar 2023Dr Hines is very knowledgeable and professional
Our Ratings Process
Reviews are only displayed for Novant Health team members who have accumulated 30 or more patient surveys in a 12 month period. Patient surveys are not collected from patients seen at an urgent care, emergency room or behavioral health clinic.
Location
Primary location
Wheelchair accessible
1908 Caudle Drive, Suite 200
Mount Airy, NC 27030
Phone: 336-783-6935