Dr Charles is professional and kind. I’m very lucky to have her for my care.

Dr. Charles listened and made me feel heard. She came up with a good plan of care and I am thankful I was referred to her.

Dr Charles was amazing. I have complete trust in her knowledge and care plan.

Always a delight to be with Dr. Charles & her associates/staff! Caring, supportive, friendly, knowledgeable, professional. I feel at ease with this practice. And I know they are concerned of my well-being!!!

Great service had my Doctor for a few years great communication skills. Thank you

This was the best visit that I have experienced with Novant. Dr. Sandy Charles is great with her patients.

Love Dr. Charles!

Staff and Dr Charles are amazing!! I recommend her often!

Dr Charles responded with immediate information and full discussion of the reasons for her recommendations

Best experience I have had with a doctor in a long time. I left her office feeling better about my overall health and with instructions on what I can do at home to improve the health issues that I have.

I love Dr Charles. I wish they hadn’t located to Ballantyne from South Park. It’s a 30-35 minute drive for me. At South Park I had a 10-15 minute drive. I didn’t want to change doctors, so I’m going to the new location.

Dr. Sandy Charles was one of the best providers I have had. She listened to all my concerns and explained everything really well.

Once again an awesome staff, atmosphere and doctor!! Dr. Charles

I forgot to talk to doc about my surgery clearance......will send her a my chart message as a reminder. Best doc around

Dr. Charles was helpful and asked many questions regarding my past health experiences. She also read my chart and worked to understand how long I’ve had to deal with my current health issue.

Dr. Sandy Charles and her team were absolutely amazing!!! Dr. Charles was very thorough, knowledgeable, and provided great beneficial information on how to maintain good health. I really like how Dr. Charles took the time to review my past medical history and discussed with me. Dr. Charles and her team are a tremendous asset to patients.

Dr. Charles and the entire staff are always very friendly and competent

Fantastic Dr and fantastic team. Wonderful from start to finish. Thank you!

Dr. Charles has helped turn my POTS around. I am SO grateful for her and her team.

Dr Sandy Charles was Kind and she gave me a calming peace, knowing that I was in the VERY BEST of care. She was extremely thorough and I left with no doubt that EVERYTHING WAS BEING DONE to help me. She very kindly gave me a feeling of peace and I knew I was with the very best.

I love Dr. CHARLES. She is a great doctor. She took time. Listen to me looked at all my bloodwork explained everything to me. She is just a very nice person. She does a great job. You're blessed to have her on your staff.

Excited to be under the care of Dr. Charles

Dr Charles is great

Professional knowledgeable friendly warm caring and open

Dr. Sandy Charles is the best!!! Everyone is so professional and very nice!

Dr Charles has the best bed side manner I have ever experienced. She is phenomenal. The amount of attention and explaining she gives is fabulous. I can not say enough good things about her. I feel lucky to have her as a doctor.

Aways comfortable with my visit with Dr. Sandy charles.

Dr. Charles is excellent.

Dr. Charles is very knowledgeable, and courteous. She listened and addressed my concerns. Her nurse and staff are always friendly and ensure you feel valued.

dr charles is wonderful very sweet and find

The staff is always so pleasant and helpful and Dr. Charles is great.

Loved loved Dr. Charles. So Happy to be in her care. Great office staff as well!!

Dr. Charles is fantastic! Novant is blessed to have her.

I think Doctor Charles is a kind, caring doctor and the staff is also kind and caring and they always feel like I matter

All the staff was very pleasant and helpful. I was treated very kindly and was made to feel as though I was the only client they had. THANK YOU ALL VERY MUCH.

Everyone was wonderful!

Dr Charles and staff made me feel very comfortable and relaxed. I didn’t feel rushed. The location is also very convenient.

Love Dr Charles and the staff. I have referred my sister to her as well

Have been seeing Dr Charles for several years. She is a Professional dedicated to taking care of Patients. Glad to have her as my Heart Doc.

Dr. Charles and staff are very caring and polite.

Dr. Charles is the best!!!!!!!!

Dr Charles is outstanding!! She listens and answers questions thoroughly. Kind and caring

Dr. Charles was very patient and provided excellent care while answering all of my questions regarding my health.

Dr. Charles is very compassionate, patient, and kind

Dr. Charles is incredible!

I truly enjoy the manner that Dr Sandy Charles addresses my needs personally and thoroughly.

I arrived early for my appt. and had car trouble while in the parking lot. I called the office to inform that I could potential miss my appt. since I was waiting for AAA tow services. Kirsten G., Christi R., Melissa J. and Maddie (new staff member) stepped into action to make sure I did not miss my appt.. This included rearranging schedules; communicating with me; taking my personal information to speed up the process; and having Melissa J. wait at my car for AAA during my appt.. This team is absolutely amazing and I appreciate the care and thoughtfulness consistently provided. I sincerely thank you ALL and will continue to refer my friends/familyl

I don't have words to describe my experience with Dr Charles. I will say, that she is AMAZING!

Dr Charles and staff are absolutely wonderful. They are friendly, efficient and have excellent customer service. Dr Charles has a very sweet spirit. She listens and answered all my questions and concerns. I highly recommend her.

Dr Sandy Charles is one of a kind. Everyone on her staff has awesome too. Always well worth the long drive from Indian land

Dr Charles and staff are wonderful

Dr Charles is an awesome Doctor , she is very attentive and makes you feel like you have her undivided attention . She is very trustworthy!

Dr Charles and the Novant team are just exceptional. The greatest experience, ever!

It was my first visit to Dr. Charles after Dr. Iwaoka retired. She’s knowledgeable, current and simply delightful!

Dr. Charles helped to calm me, educated me on what I needed to know and more, and made me feel like she really heard me.

Dr Charles and her staff are awesome.

Dr. Charles is a wonderful and caring doctor. I wish all doctors were like her! The entire staff is professional and helpful.

Exceptional and informative team care from the staff to my doctor!

Great experience for a first time visit to this medical facility & doctor

Dr. Sandy Charles is the BEST doctor in the world!

The doctor was awesome and really listened to me! Thank you!

Dr Charles is very focus and seems aware of issues . Very upbeat

Dr. Charles and her staff are very professional, friendly and efficient.

Was very informative

Awesome customer service all around. I just love Dr. Charles and staff.

Very nice visit with Dr Charles

Most pleasant

I am satisfied with attention.

Dr. Sandy Charles is amazingly talented and has the sweetest personality and bedside manner. I trust her completely with my cardiac care.

Dr Charles is excellent. Truly a caring and wonderful Doctor.

Dr. Charles is one of the best physicians I’ve ever seen and I have recommended her to several friends. I do have a sense of peace about any cardiac issues while I am under her care.

I enjoy going to Dr. Charles. She makes me feel comfortable and I trust what she says. When you go to a cardiologist that is stressful just saying the word, but she has a way of keeping you at ease and the anxiety away.

A "five star" experience with Dr. Charles, the medical office assistant, and the receptionist. They were all very personable and yet professional. They are definitely role models for other health care offices.

I have the utmost respect for Dr Charles and glad to have her as my Dr. She is so knowledgeable, answers questions clearly and truly cares. She is so upbeat and positive...love her energy.

I already did tell a friend about my positive experience and suggested she try my doctor

Dr. Sandy Charles is not only a true professional and highly qualified medical doctor, but she also makes you feel that you are special and the most important person she has to deal with on any given day. She is warm and upbuilding. She is truly deserving of her award as one of Charlotte's best doctors.

Always learning something new when I visit Dr Sandy Charles.

The staff and Dr Charles are outstanding

Feel Dr Charles is very aware of my issues. She listens & hears me. I appreciate her compassion & trust her advice. I am having Nuclear Lexiscan so she is certain what my status is. Love her exuberance.

Dr Charles is outstanding!

Dr Charles and her staff are very professional and friendly from the start. I have all the confidence in the world in Dr Charles. I would recommend her in a heartbeat.

Excellent care.

Dr Sandy Charles always takes her time to go over your history and reviews previous notes, numbers, etc to compare to current. She is knowledgeable, personable, professional and genuine. I would highly recommend her 1000%

My experience turn out the be great, Staff Team was very friendly and helpful

Such a great office to go to. Never disappointed.

I’m always comfortable and treated with respect and understanding at this clinic. Thank you all for your care.

I felt that I was in great hands. Dr Charles made me feel confident and comfortable after imparting her knowledge, care and management of my cardiac problems. Thank you.

Dr Charles is awesome! She listens, is flexible and super friendly and caring.

I am very impressed with dr Sandy Charles and her staff. Dr Charles is very knowledgeable and pleasant at every visit.

Dr Charles is an amazing physician.

Dr. Charles was very personable and listened to my concerns. She was very thorough and provided answers to all my questions.

Dr Charles & staff are all wonderful. She is so knowledgeable and upbeat.

Very professional, kind, detailed and informative

My first visit with Dr Charles went well. I feel that she actually listened to me. I’m looking forward to working with her to improve my health.

Excellent service from everyone.

The reception and nursing staff were extremely professional. Thr doctor was very patient and helpful. The facility clean and spacious.

Dr. Charles and her staff were wonderful. This is my first visit and I am so glad I chose her. She is a breath of fresh air when it come to medical providers and I pray that she and her staff will continue to be a blessing to those in need.

Dr. Charles is fabulous! Knowledgeable, engaging, and warm. I trust her completely!

Dr. Charles is so good and easy to talk to. She makes sure everything is checked out.

Dr. Charles is very personable. I love her bubbly personality. You can tell that she really cares about her patients.

Dr Charles is a kind, caring and listening to your needs. Highly recommend her

Dr Charles and her staff were courteous, listened to my concerns, and provided solutions to my medical needs!

Very nice visit

The visit was very valuable. The doctor made me feel valued & explained things to me in a clear, concise way. I was very pleased with the visit.

I’m impressed with Dr. Sandy Charles and believe she well assist me with my health concerns.

Dr. Charles is awesome. She is so friendly and easyt to talk to. Although I hope none of my friends need her, I have given her name out to several people. Thanks!

Dr. Sandy Charles and the entire team helped me to “relax” as I was very anxious about my visit. Dr. Charles bedside manner is exceptional! Although it was my first time meeting her, I felt as though I was a long standing patient! Thank you Dr. Sandy Charles!

The Doctor and staff were excellent. The Doctor is the best.

I love Dr. Charles!!!

Very efficient and friendly staff. Dr Charles was very professional and took the time to explain things while also being personable. Excellent standard of care.

I was a new patient and quite nervous. Dr Charles and her entire staff immediately made me feel comfortable. Dr Charles took a great deal of time with me, covered my entire file and was completely thorough from beginning to end of my appointment… I feel Blessed to have her for my Cardiologist, and am 100% confident I am in the best medical hands on earth!

Dr. Charles was fantastic. She gave me her full attention and was extremely thorough in my appointment. I will definitely highly recommend her to any of my friends and family needing a cardiologist!!

Dr. Charles took time to really listen to me, and I am very optimistic about the continuing care I will receive.

It was very nice!

I’m more confident about my care needs thanks to her.

It was great. Taken care of wonderfully!

Dr. Charles is kind, empathetic and incredibly smart. If only all my doctors could be like her!

Sandy Charles is one of a kind. I am fortunate to be her patient.

I have never had an experience like that, I always find difficult to make a connection with the provider, but this time was different. I am very happy I had the appointment with her. Thank you

Complicated but excellent,

Excellent care and service. Practice works with a team approach.

Dr. Charles is wonderful. She is not only a gifted cardiologist, but she’s compassionate and caring. She listens closely to all my questions and explains her answers carefully in a manner that is easily understood. She often uses visuals which are helpful. I feel we have a partnership which is as it should be.

Dr. Sandy Charles is the BEST!!!

Dr. Charles was warm, compassionate, easy to talk to, and extremely informative. I would recommend her to all of my friends and colleagues. What an asset! I’m looking forward to partnering with her! Most importantly, I felt heard!!

From the moment I walked in, I was warmly greeted by the gentleman at the front desk. He was kind, courteous, and professional. The nurse then came to get me and she was also kind and professional. She was also organized and took care to describe everything she was doing. Dr Charles is amazing. She listened, reviewed my chart, and answered all of my questions. I appreciated that she actually discussed my treatment plan with me. This does not always happen when going to the doctor. I left their feeling empowered for my health and excited for the next steps. When I checked out, the same gentleman was there. He was able to schedule my next appointment and direct me to the lab because he knew it was my first visit to this office. I can’t say enough good things about everyone I interacted with for my appointment and the experience I had. I will also say culturally competent providers are important. I hope that Novant will continue to hire providers, nurses and front desk staff who represent all cultures AND be sure that providers are able to serve people of all cultural backgrounds. It matters and it makes a difference in the overall health and well-being of those individuals whom your organization serves. I sough out a Black doctor because of previous experiences and lack of complete care. I would not change a thing about the appointment I had with Dr. Charles because I am already feeling better after 1 visit with her (as opposed to years of visits with other providers).

Dr. Charles is excellent! Very knowledgeable, professional, thorough and caring. She went the extra mile to make sure I understood my diagnosis, test results and treatment plan. The office staff was very professional, yet friendly and caring.

Dr. Charles is one of the best doctors I have ever seen. She was so pleasant, patient and thoroughly explained the holtar monitor report, answered all our questions with patience and very clear understandable terms. I give her an A++

Dr. Charles is personable and she spends quality time reviewing my healthcare needs. She took time to review my dietary habits and the effects on my body. She is simply amazing.

Everyone went beyond expectations. Dr Charles is a “gem”. She made me feel so special. My concerns became her concerns. Look forward hearing from with test results.

Very impressive and professional

It is always nice to come into an environment where you can discuss your care with your physician instead of having it dictated. I always feel very comfortable with Dr. Charles. She likes to send you home with a shopping list of foods to eliminate from your diet. With me, sometimes it works.

Dr. Charles is brilliant and her caring attitude is very much appreciated. Thank you Dr. Charles!!!

Please note that all answers were given your highest rating. I always recommend Novant Health. Thanks to everyone.

Dr. Charles is one of the most personal and informative doctors I’ve ever seen.

Staff is excellent. Dr. Charles is the consummate professional!??

I am so happy to have Dr Charles as my provider. I am extremely comfortable with the knowledge and care she extends to me.

I need a cardiconversion for low level persistent A-Fib that I have been in for the last month. We discussed the procedure, got it scheduled immediately. I’m looking forward to the procedure. We discussed complications and intended results. Dr. Charles is a consummate professional and I feel certain I get the results I need.

The front desk assistant is the kindest lady. Dr Charles is the very best.

Dr Charles always take time to listen and you fill Like she is concerned about your health.

The doctor was friendly and very informed about my medical history and the staff too were friendly.

They were all wonderful!

Dr. Charles is very knowledgeable , she always maintains open communication about any question I might have. She is extreme personable with attention to detail. I would highly recommend her to family or friends.

Dr. Charles gives excellent patient care .

Dr. Charles was very passionate. She listen to all my concerns and give me good Godly advice. Glad to have her as my cardiologist.

The visit was great and I believe Dr. Charles will do what's necessary as a medical professional to help me with my medical needs.

Dr Charles is a rock star. She thoroughly went over my history and discussed my issue at length. I left reassured. She focuses on the whole person including lifestyle and diet. So happy she is my cardiologist.

The office staff, medical staff and Dr. Charles are terrific! They deserve a 10+! I feel confident that I am getting the very best care.

When Dr Charles was with another patient in the room next to mine, I could clearly hear everything they were saying.

Dr Charles and staff were very professional and kind.

Wonderful experience from checking in to meeting with the Dr. Everyone was friendly and caring.

Dr. Charles is awesome!! I have seen several cardiologists and she puts the icing on the cake. She listened to me about my concerns and responded. She gave me nutritional information that surprised me and I was unaware. She pointed out the positive things I was doing for my health and she uplifted me and encouraged me to continue. I understand why Dr. Charles is a popular cardiologist. I look forward to continue being under her care.

Dr. Charles is amazing. The whole staff is amazing. Front desk receptionist was very friendly and welcoming. The check in nurse who took my vitals was very kind and Dr. Charles is a phenomenal and very genuine doctor who really cares.

Dr. Charles and her staff were very attentive to my needs and provided much needed education about my health.

Dr. Sandy Charles is the best. When I visit her, it is like I am with my best friend. She is courteous, kindhearted and makes you feel that you are her only patient. She is not only interested in your medical situation but in you as a whole.

Been a while, since I trusted and was confident with my Cardiologist. That alone makes a difference in my care. Dr. Charles and her staff , lighten my outlook on days to come.

Everything was excellent!

Dr Charles is amazing! She listened to my concerns and worked with me on a plan to address my health needs. She is easy to talk to and extremely pleasant! I highly recommend her!

Dr. Charles was phenomenal! I really appreciated her help in trying to troubleshoot and improve my health concerns. I feel valued as her patient

Excellence is the word that describes Dr. Charles and the care she provides/her demeanor. I could not ask for a better cardiologist.

Gained knowledge and understanding about my heart health. Dr. Charles spent extra time explaining and answering my questions in a way that any person could understand. She was also extremely thorough and encouraging. Dr. Charles is an exceptional doctor who is a credit to her profession. Her assistant was also delightful and helpful.

First visit and very happy I chose Dr Charles

Dr. Charles has a great bedside manner. She listened well and took her time during my new patient visit.

Dr Charles is the best I love my visits with her. She is knowledgeable,goes above and beyond a basic visit. She explains things clearly. She expresses great concern for me as a person not just a patient. She is simply a wonderful doctor.

Words cannot express my gratitude for Dr. Charles. Her professionalism, her kindness and compassion, empathy, her knowledge, her out-of-the-box, thinking, her speaking with me about my health and coming up with a plan. She is truly a rare find in healthcare. She is so intelligent!

Provider very positive and articulate. Familiarity with my records and meds made appt smooth and efficient.

She is an excellent doctor.

Upon entering the office there I felt friendliness, politeness, professionalism, support, compassion, support, everyone cared about me as a patient. Wonderful, calming experience!

This is a model practice for Novant to follow. Greeted by name at check-in. Staff are professional, friendly and courteous. Medical team is the best. I feel truly blessed to be in the care of Dr. Charles and her team.

Dr. Charles was attentive and helpful.

Front desk staff person was professional and personal. Smiles came easily. I wish I could remember the names of person who checked me in and Dr. Charles’s nurse who was also professional and personal.

Dr. Charles is the best doctor in Charlotte! I trust her completely with my care.

This office provides excellent service.

Dr. Charles is very thoughtful and thorough. She goes over and beyond as it relates to my care.

Dr. Charles and the staff are awesome...very caring, understanding, & thorough!

Dr. Sandy Charles is wonderful. I am so grateful to have her as my doctor!

Love my Dr.Sandy Charles and her associates