I liked talking about my lab results because I don't understand what some of them mean or what to do about them.

Julia Banks and the staff are great. Everytimw I go or need anything they have always answered and go out of their way to make it easier

Appreciated the attention that was given

Dr. Banks amazing as always!!

Julia Banks has been wonderful the past year I have seen her. so glad she is sticking around. The other staff I encounter when I visit are always very nice.

Julia is always professional. The medical assistant always is very friendly and nice but Julia goes a step further and explaining everything to you about what’s going on with you any medication’s that you’re gonna start taking she goes that extra step for you and tell you exactly how to take the medication Side effects whatever cause that’s my biggest concern is side effects, I trust her with my treatment. I really like Julia a whole lot.

The PA was VERY nice...this was my annual visit and she only checked my blood pressure ... not blood test or anything else was done...no cholesterol test . although I asked about one. We had a very nice friendly conversation and that was about it. I am 92 years old and perhaps I should not longer have office visits alone. I hate to complain...the Phisician'S Assistant was very nice....in spite of my complains. I will be switching asap. I chose NOVANT because I like the Huntersville hospital which is faster to get to if I have an emergency. Thank you for this oppurtnitiiy.

Dr Julia Banks, Is one of the most professional and empathetic nurses I have had in a long time. I don’t feel like a herd of cattle rushed. She is very straight forward in diagnoses and encourages self discipline when it comes to health.

First time at this Doctors office. I saw the PA Julia. She was very professional and thorough.

I had an overall good experience with this facility today. Anything in the control of this facility was handled.

Julia was professional and knowledgeable.

Julia was a pleasure to work with. Knowledgeable and great ability to communicate with the patient. Very happy we found her for our health care needs.

Julia is fantastic and provides exellent care to my daughter. I wouldn’t go anywhere else. The staff is amazing

Julia and staff are great to work with.

we had never seen Dr Julia . I was very suprised as she was very personable and knowledgeable. Normally I do not like when we have to see someone other than our normal physician . This lady was wonderful. She listened. She made suggestions all with a smile. I was apprehensive when told we would have a substitute for our regular doctor. After the appointment I was no longer apprehensive and would see her again .

NP Julia Banks was very good. Great bedside manor. Very knowledgeable. Would see her again.

I feel like I was listened to about my health concern, and given very good medical advice!

Julia Banks is the best doctor I have had in several years.

Julie is an excellent PA. She makes me feel that she knows everything about me! She’s knowledgeable and kind. Great combination!

Very through and courteous.

The Provider & Her Medical Asst are the Best they work Great as a Team and the well being of their Pt’s it felt like Family my Boys were able to be themselves and felt comfortable here.Excellent Experience

Great experience

Dr. Julia Banks is so good. She is very thorough & easy to talk to. She comes into the exam room knowing all about you & your situation. It is evident that she prepares for her visit with you before she comes in to see you. I like her very much.

Always treated as if I am the only person who is being treated at the moment. Great group of people.

Always thorough and comfortable experience with Dr. Julia Banks! Thank you!!

Very courteous ,go above and beyond to give the care needed!

Very pleased with my visit!

It’s been a while since I’ve had medical care and NP Julia Banks and the nursing staff made me feel excited about the quality of care/life that I can look forward to

The Front Desk Personnal were lovely. Courteous and Kind. DR. JULIA Banks was thorough and polite and informative to my needs and well fair!

Julia is wonderful. She's so thoughtful and diligent. Don't let her go!!

The follow up by the provider and staff was not good. My test results came back and the provider commented “Here is a copy of your results. My staff will be in touch shortly to discuss my recommendations.” I didn’t get any follow up from the staff only a text from the pharmacy that I had a prescription ready. I was never given a confirmation of my diagnosis nor was I instructed what else to do or whether to continue other medications that had been prescribed. I sent a my chart message asking some questions but all I received back was instructions not to go to work until I finished my antibiotics. I would rate the follow up communication with a zero. Very unprofessional and disappointing.

Thankful to have Lakeside Family Physicians close by. Very professional and always helpful when I need to see the doctor. Dr. Banks is wonderful. The whole staff is great!

Great bedside manner and customer service.

Very capable staff. I feel very well taken care of by all involved in my visit.

My primary care clinician, Julia Banks, is very easy to communicate with about my personal medical care. I am proactive about my well being, and I think she appreciates how prepared and knowledgeable I am for my appointment. It’s a two way street to stay healthy!

I would like say Thank you to Julia Banks, and the nursing staff, you lady’s are amazing in so many way.

I really like Julia Banks, she is friendly and made me feel valued. She explained what each of my lab values ment, encouraging me with improvements I have made. Along with, helping me understand what I can do to continue to improve. I am glad to find her after having multiple providers the last several years, after the physician I had for 15 years retired.

Julia Banks and her assistant were fantastic! Julia is definitely recommended.

Julia Banks is wonderful! She is very professional, attentive and thorough. She gives the best medical care I have had in years.

Julia Banks is a great Nurse Practitioner. She makes sure that you understand what is needed to better and/or maintain my health. I am able to ask questions and answers are given in a way that I can understand. I can tell that Julia has done research about my specific situation and is able to give me ways to have a better quality of life.

They are doing a good job!!

Julia Banks is very thorough and a great listener. I had a list of things to discuss with her and she made sure everything was covered on my list. She educated me to the cholesterol ratio which helped me understand how the good and bad cholesterol numbers work. I was concerned about my cholesterol number but now I am not as she said my ratio is fine at this time. Thank you Julia!

Julia Banks is a great PA. It would be nice to have a female Doctor on staff.

Everyone was kind, caring and helpful.

Always great

Julia was very attentive and professional.

The np that we saw was fantastic, she was so nice and new exactly what to do. Would definitely ask for.her again.

Best NP I’ve had

She was very thorough while examining me. She was very caring about how I was feeling.