The Doctor listened to my concerns and provided me an explanation as to why I got those pains.

Very efficient and effective. Thank you!

Dr. Lou and all the staff were very friendly, professional, and helpful. I did not feel rushed at all.

Dr. Lou is an excellent and professional physician.

Dr. Gin Lou and her staff are very competent, capable, knowledgeable, and compassionate.

great place for medical care.

My Daughter was seen by Dr. Butler, all 4 of my children love there visits with her. Dr. Butler asked my daughter many questions to really figure out what was going on and figured it out. She always takes her time with us, she is respectful, caring, kind, and funny. I trust Dr. Butler's professional diagnosis always. Thank you so much once again!

I don’t like going to the doctor so those I encountered with a jovial personality put me at ease.

Dr. Gin Lou always answers my questions and concerns.

Dr Lou is great as always. She always listen to my concerns and explains things clearly.

I totally comfortable discussing medical issues with my PCP. Her staff is excellent and always helpful and smiling!

Physician was very caring staff was very helpful

Dr Lou is wonderful caring Dr.

The nurse I worked with was EXCELLENT!! She reminded me of the flu shot which I forgot about. She listened to all my needs and questions & was very professional!!

Dr Gin Lou & her staff is excellent

My doctor really cares about my wants and needs

Doctor was knowledgeable and showed that she was concerned about my issue and what needed to be done.

This team is a good team. They are very helpful. Dr.Lou is a conscientious doctor.

I love going to this facility. I feel confident that Dr Lou is giving me great advice and helps me

Every time I go to my appointments, iamb treated wonderful, respectful, and the nurses the staff they are all very knowledgeable and pleasant. Thank you Novant

Dr. Gin Liu seems very knowledgeable about reading the blood work results, etc.

Dr. Lou and staff are very professional.

Dr. Lou and her staff were polite, courtious and helpful with my appointment.

The doctor is very cordial and knows my issues. Cares I am doing well.

I was very nervous about my urgent condition. Dr. Lou was very accommodating, knowledgeable and performed a thorough visit. She has a great bedside manner. Her assistants are always very helpful, phone calls were made on the spot in to see the specialists. Which was amazing, since they were very busy with other patients. They made me feel like I was the only one there. I received information on what to anticipate at my next visit. I would not go anywhere else.

Thank you for your conscientious effort to give the best possible health care.

Timings r maintained Dr explains well Nurses r awesome

Nurses and staff are very helpful and pleasant. Always ask if I have any questions or concerns. Great staff

Dr Lou and her staff are exceptional! I am very pleased to have her as my doctor! Bravo!!

Gin Lou is very thorough and attentive. She follows up promptly and I enjoy having her as my PCP. Lab personnel are always pleasant and have great technique.

Dr. Lou is consistently thorough, knowledgeable, and compassionate. Her kind and patient care of my 93 yr old mother (i.e. patient) seems to have a healing effect in itself. We are very thankful for Dr. Lou.

Dr. Lou and her care team are excellent!

I have always received excellent care. Dr. Lou and her staff are awesome!!

Dr. Gin Lou, MD is very knowledgeable, and a competent doctor. I am confident that she takes care of my medical needs and I plan to remain her patient as long as she is with Novant Health.

great care

Love, love, love Dr Lu!!!!

This facility and my provider have always had my best interests on their agenda and as a senior citizen this is extremely important to me

Everything about my visit was great the only problem I have is once I am call back to see the Doctor, I usually be in the room for 20- 30 minutes before the doctor comes in .

.y doctor is very professional and caring . My experience with her is always very good.

Very good experience. Dr Lou took time to answer my questions and was interested in what I was talking about. Assists very helpful.

Dr. Lou is extremely thorough and kind! I can’t thank her enough for being my parents care provider for the past several years! We are so lucky to have her!!!

Dr. Lou and staff is very helpful and pleasant to work with. They are concern about my health and takes time to listen.

it went very well.

Everyone was professional and friendly, from the first person I saw to the last person as I completed my visit.

Dr. Lou is amazing! She was very thorough.

Personable and professional treatment that listened and was thorough in her explanations.

Dr. Lou and staff are very friendly, knowledgeable and professional; and every visit is a pleasant experience. Thank you Dr. Lou and her medical team.

The staff is extremely helpful, Dr. Gin Lou is extremely thorough and professional! I have recommended Dr. Gin Lou to new neighbors!