Everyone is very pleasant and professional, Rebecca Lapps especially.

Was given good attention to my problems and provided solutions to them.

Rebecca was excellent

Wish some doctors that I visit on a regular basis were as thorough and professional as the PA that took care of my visit. Absolutely impressed with her knowledge and very important common sense ?

Rebecca Lapp is the greatest listens & takes action. Thank goodness we have her in the medical field.

I felt so welcomed by EVERY SINGLE person in that facility. It was really nice. I never felt rushed by anyone. Thank you!

Rebecca was very patient and listened carefully and explained things very well.

The NP really took time to listen to my concerns and reassure me about my health. I appreciated the short wait time when I arrived.

This was a good visit. Our concerns were addressed and a plan was developed to address them. We appreciate her attention to what we said and needed.

Dr Lapps is caring and kind and very educated in her field.

Thanks np lamps I called her Dr she was excellent

Rebecca is always extremely nice and knowledgeable. She stays with me atleast 45 minutes. That is longer than any Dr. that I have. Always feel like I am her #1 priority and she is just focused on my case.

Good experience. Provider knowledgeable and very professional and personable. Answered all questions and let me know I can contact her at anytime with questions or concerns

All the staff were very helpful and Rebecca was very nice

Everyone was friendly, approachable, and professional. Made me feel at ease quickly and addressed my questions efficiently and with attention.

Very nice PA. It was my first time seeing her but I would use her again.

Rebecca was very professional

Excellent care...

I use the online check in process when I arrived and there was a glitch in the system. I was there waiting for a text that never came. But heard the dask talking about me not coming to the desk. I explained that the apps set to wait for a text. But I was taken back promptly when the error was discovered.

Everything was fine! I appreciated the timeliness and professionalism of the call.

PA listened to my concerns and made me feel comfortable. She was very knowledgeable and professional.

Rebecca explained things and was easy to understand

Great office staff and NP

Dr Rebecca Lapps Was wonderful, I wish she was closer. The staff were all outstanding. I would highly recommend them all to everyone.

The staff @ the check out was awesome!! Rebecca was amazing she listened and didn't rush you the young lady who did my blood pressure was also very nice thank you all for a very helpful day

Love the staff and office. Best visit possible.

I had an urgent need for an appointment (blood in stools along with diahreha). I was given an appointment date that was more than 1 month away. I was told to call every day to see if something opened up sooner. Luckily, I was able to get in the next day as there was a cancellation . I now need a colonoscopy to determine the reason for the problem and I cannot get one for another 6 weeks. I think that is unacceptable when you have a priority issue.

Excellent health service.

The phone call was a great experience and convenient for people that live an hour away. However, the communication before was very lacking. I left multiple voicemails after several failed attempts to get in touch with someone. I left my work number and found that my personal number was still being called. I do not have my phone on my during work hours so it was very inconvenient considering I could never get anyone to answer the phone. Otherwise everyone is friendly and professional, the communication piece is my only concern

Excellent service and without delay, thank you for your attention.

I am very pleased with this office and staff. I love how everyone introduces themselves when you check in, when the nurse brings you back, and at check out. The lab tech is wonderful as well!!!! Excellent patient care!!!

All staff friendly, yet professional and knowledgeable

Very professional

This was some of the friendliest staff and most helpful that I've encountered in a really long time.

Very good experience with nurse Lapps. Staff was attentive.

Dr Lapps explains things clearly. She makes effort to come up with ways to accommodate my concerns about upcoming procedures

Front staff, MA were very nice and welcoming! Rebecca the PA, listened to my concerns and helped me understand my overall health and gave instructions and plans of my treatment.

Very friendly staff!!

They were all awesome!

Just went very well !

Rebecca is a very compassionate person ??

The staff were all pleasant and professional.

Everyone was a total professional.

Rebecca is bright and so knowledgable. She listens and asks the right questions to figure out what is going on with you. I was very impressed with her care!

Ms Lapps is very thorough and not in a hurry really like her

Everyone was helpful

Rebecca was most helpful

All good

First available appointment was long time away. Once there all was fine.

Ms. Lapps was quite thorough in her questions about my health.

Very personable and courteous staff.

Always good visits

Rebecca Jean Lapps was very thorough in her explanation of my GI problems and prognosis. She is a credit Novant Health's professional team.

Thank you for your genuine concern and effort to help in any way!

I was totally satisfied with my visit with MS Lapps . She was through and professional beyond a routine visit.

Everyone was very friendly and gave me very professional attention.