Both Dr. Marcel and his PA Chris are wonderful!

Excellent customer service and care was given by everyone!

The attention at the reception was excelente, I congratúlate the clinic for having emplomes who speak spanish

Easy quick appt - overall staff friendly Lpn that fitted my boot was great Physician point of fact only

Jess and Dr Marcel were great.

The doctor never saw me or touched my foot for which I went to be treated. only the practitioner did it, I don't know why He didn't explain in detail what my problem was and he didn't explain what I should have done to heal myself. He just made them give me some sheets where the exercises I should do were. I think that the doctor should personalize his consultations more

Thank you for your caring service and support.

My visit was totally above my expectations! I received excellent care.

They were very helpful. I even had to call for directions and that gentleman that took the call was very patient with me and got me there timely

Getting some closure in resolving my medical issue was comforting. Am feeling a relief with my upcoming surgery.

Friendly informative staff and Drs made the visit very satisfactory.

Excellent

The PAs were very helpful and listened to my concerns. They answered all my questions and gave me the good and bad of my surgery. The recovery time was longer than expected. The whole team was wonderful.

Beautiful office and friendly staff

As a medical professional in a customer service industry I was above and beyond pleased and impressed with the care and over all organization of this practice.

Great teamwork. Dr and PA are a focused and caring team.

Everyone was courteous and making sure you were comfortable. The staff I found to be very helpful in my diagnosis and starting the process to healing.

I made to feel comfortable and welcomed

Dr. Marcel and his PA were just wonderful. They clearly explained the problems with my ankle without being rushed or condescending. Dr. Marcel was kind; I actually felt like a human being, rare these days, especially since I am 82! Thank you!

Dr. Marcel took the time to explain and give me all the information on my upcoming procedure. All the staff were professional and friendly.

I particularly liked that I was listened to, allowed to ask questions, that my questions were addressed and that I felt that the doctor was not on a time clock to get me out the door. Everyone was professional, courteous yet friendly and I was made to feel comfortable. I totally and wholeheartedly recommend this facility and Dr. Marcel to anyone.

Dr. Marcel and his assistant were very attentive to my concern about my ankle. They listened carefully to my concerns and answered my questions clearly. The plan of care was explained without ambiguity.

Dr. Marcel was warm, very personable and professional . I felt relaxed and comfortable in asking questions about my upcoming surgery. He gave me all the time I needed , I never felt rushed at all. I am feeling confident that he is the right surgeon for me , and I will have a great outcome. See you in the OR!

Chris (PA) and Dr. Marcel listened to my problem with my ankle and gave me treatment. Dr Marcel said to make an appointment if I don’t see any improvement after 2 weeks. My husband and I have recommended him to family/friends because of our results with his treatment.

I felt that Dr. Marcel took the time to listen me and was concerned about the condition of my ankle. The office was clean and well kept.

The doctor and Ryan the PA who worked with me were especially attentive in addressing my issue. I am very appreciative of their effort.

I felt the doctor took time with me, and I appreciated the PA coming in when the doctor was running behind

Great experience

Dr. Marcel and his PA are very professional and invested in their patients’ care.

I feel frustrated because apparently the surgery they did to me is not going to give the result I wanted.

Dr. Marcel and his staff are ver professional and efficient in their care.

Everything went smoothly. Very pleased with the care and results of my visit.

Dr. Marcel listen carefully to me as i explain what my issue was about, he listen to all my questions and put me to ease about having sugery. I feel relieved and conifdent that the doctor answered all my questions

I went to this office for a 2nd opinion. Very honest, caring, understanding of all of my concerns. Acknowledged me and didn't brush me off and are going to take action asap to solve the issue. Very pleased!

Dr. Marcel is an attentive physician that sincerely listens, understands your needs, concerns and has solutions.

Dr Marcel and his PA Chris are the best! I highly recommended this team for any foot/ankle needs. The care they provide is the best I’ve ever had. They are both so professional, caring, and compassionate. I trust them fully with my care and know no matter what is going on they will take care of me.

They were prompt and informative.

Exelent !!!

Great people and awesome Doctor.

Dr. Marcel and staff were outstanding! Really appreciate all the attention to detail and the overall experience was as good as it gets, looking forward to working with Dr. Marcel in the future. Thanks again, Bill McPhail

Dr Marcel’s knowledge and skills are so valuable that I trust he will always make the best decisions and do the best work for the complex condition of my foot. His diligence to do everything possible for success has definitely paid off a hundred fold. He cares!

Dr Marcel and his staff were all great. The front desk employees greeted me with a smile. The dress code theme for Halloween was fun. After months of ongoing foot pain these new X-rays gave me the answers I needed to repair my fractured foot. Dr Marcel suggested I contact him if I needed anything before my 4 week time in a boot was completed. He was reassuring & very generous with his time.

From the time I walked into the door until I left the staff PA ..techs and Dr Marcel were amazing

Very clear and concise instructions and information

The whole appointment was perfect … The way a Doctors office should be ran .. Reminds me of the Doctor practices Of yesteryear

Comfortable and friendly and willing to answer any questions.

My first visit and on a Tuesday when the office was packed. I was warmly welcomed and attended to in a timely manner. The entire staff is friendly, courteous and professional. You operate as a seamless machine. And your X-ray lab is incredible and the technicians great.

Dr. Marcel is the best!!!! I appreciate his medical expertise but also his personal encouragement. I feel very at home with him and his staff.

Great physician & great staff members from check-in to check-out

First time visit and I felt like I was already an existing patient .

Dr Marcel is wonderful.......competent and caring.

I really was pleased been going to all these doctors and this one found the problem

The facilities were clean and the staff was welcoming and friendly? All of my concerns and questions were addressed

On time, pleasant, and knowledgeable care!

I had an amazing experience and my treatment plan was well planned by the staff and Dr. I was important patient and not just any other money making person who walked into their door. Everyone was so kind and made you feel special even during the surgery and after. Thank you to each and and every staff I came across.

Professional Courteous and Caring

This provider & staff are always excellent!

Dr. Marcell always the time to personalise my visits

Thoughtful care from a skillful surgeon with an excellent staff

Great facility and friendly, carong staff

Dr Marcel has excellent diagnoses and he is very intelligent. More important is he explained me and advise me perfectly what to do and what not to do.

Everyone was pleasant and helpful.

My experience that was very positive

The PA and the nurses were excellent. The doctor could’ve been more personable and more approachable. No soft or inviting interaction with me. I felt like with the doctor that he had a pre-judgment of my health condition before he actually talk to me.

The staff and the doctor was very friendly and help me with everything I needed it

Everyone was very friendly and great

This Dr 's office was busy but they make everyone feel like they are the only patient that is there.

I came for a second opinion after being treated at ortho Carolina and was much more impressed with Novant. I am now a patient with no ant and very satisfied with Dr. Marcel.

Dr Marcel and his team Chris and Ebony are fantastic!

Dr Beam is awesome

Excellent with everyone that welcome me

Dr.Marcel provided excellent patient care.

The Dr seemed to have somewhat of an attitude when confronted with my concerns

Pleasant experience

Even the receptionist was very helpful and friendly. She smiled when I arrived and answered all my questions.

The staff was cheerful and polite. There was not a long . I look forward to my next visit

The entire team was exceptionally kind and helpful and considerate.

Love all my Novant doctors

It was a great experience. The nurse to Dr Marcel was wonderful. Everyone was very nice and made me and my sister in law fill like family Thanks for all the help

I was pleased with the doctor’s suggestions and followed through. It appears to be relieving most of my pain.

Felt very reassured

Very nice professional staff

Dr Marcel was very personable. Really seemed to care about what I was going through.

When my husband was injured in Charleston, the staff on line told us they would fit us in as an urgent visit whenever we could get there. When we arrived after a 3 1/2 hour trip, they could not have been more welcoming and took care of my husband promptly. Dr Marcel was very thorough and the staff went above and beyond with their care even though it was the end of a long day. We are so happy to have found such a wonderful practice and will recommend them to everyone we meet.

Dr marcel is the best Foot surgeon in Charlotte and surrounding area. I gave a total of 9 surgeries so I am qualified to say this!! I completely trust him with my torn ankle ligaments moving forward! Thank you Dr!

I had some thoughts on my treatment that differed from the staff and the staff listened to my concerns.

All of the personal very good thank you to all you

I was very empress with everyone that I talked with. Dr Marcel was very understanding and made me feel everything was being done that needed to be for me. Dr. Honeycutt recommend your office. I am very pleased.

Always a pleasant experience

I really appreciated the time and the focus I was provided on my treatment.

Very professional and kind

Very professional, courteous and organized. Provided great customer service

They were very nice and courteous

I would have appreciated a print out of the instructions given .

Every one knew what they were doing. Sounds weird but that gave me confident in this practice.

No problems. Awesome!

Everyone is really friendly and never make me feel like I bother them with a last minute question...they are always more than happy to answer or find the answer for me

very pleasant personel

Overall it eas a good experience.

Everyone is always courteous and care about you as a person and not just a patient. I would recommend them to other people.

Dr Marcel was kind, answered all my questions, & provided me with assistance with my problem. I left feeling my appt was successful. I will call them again about this condition. Thank you for your attention to my concerns.

Professional and kind care by all the team.

Wonderful experience, Dr. Marcel is stellar!

I cannot say enough good things about the medical staff. I would highly recommend Doctor Marcel to anyone in need of a foot specialist.

The staff was very courteous and friendly. Dr Marcell is an excellent physician. The whole experience with him was great from the first visit to surgery to the after care and follow ups. I would recommend him and his whole staff to anyone.

Dr. Marcel and his PA listened to my concerns about my ankle. They let me know what I can do at home to help with the inflammation. He gave me a plan going forward if the inflammation and pain didn’t subside.

Dr. Marcel was excellent. Highly recommend him.

Great bunch of professionals.

Friendly, professional staff.

Elizabeth Nelson is an amazing medical professional that truly takes the patients health to heart! I cannot be more pleased and happy for what and how she has helped me over the years and never once stopped helping even in very difficult times. She is in my book at the top of her profession and could not be pleased with her care!!