Very professional, Courteous and answered all my questions

The doctor/pa and staff were very caring and concern for my care.

Over all it was a great experience.

I cannot say enough good things about Dr Marcel and his PA’s they are wonderful!!

Professional and listened and answered my questions

Was short wait time and I got to see Dr Marcel and his PA. Both excellent!

This a very respectful practice. I feel I can ask questions and get a straight answer that allows me to make a good decision about the issue.

Nothing, everything was great.

I have been here a couple of times and I only had no pain in both of my foot only when took the shot. I am still in a lot of pain

Novant orthopedic sports at Cotswold facility is amazing! From the front desk to the check out person and of course the nurses staff and doctors it was so professional and they really know their stuff and are so kind and professional. It was the best experience

I knew I was in good hands

I experienced genuine care from the time I checked in with the front desk man to the attentiveness of the nurses and doctor.

Dr. Marcel and his staff were exceptional.

The whole staff was amazing from Alicia at check in to xray to Dr Marcel! Highly recommend this office! Everyone was so friendly even when I arrived 10 minutes late! They made sure I was still able to be worked in for my appointment! I sure appreciate that! Great office. Very impressed!

I was very impressed with Dr. Marcel and his staff.

Staff was very accommodating and met my needs. Ran late for appointment but were very courteous and work to ensure that I was able to see the doctor.

PA Helms & Dr Marcel provide stellar care and a phenomenal treatment plan with realistic expectations.

First time visiting. Very clean building. Cared about me from start to finish. Drove 2 hours for appointment and got more information in one day than I have in 3 mths in Columbia SC.

Very pleased with this group Definitely recommend this doctor

He took the time to listen. Very rare lately!

Dr Marcel and staff are very attentive, caring and professional. My confidence concerning my recovery has increased.

Great team

Everyone was very professional and friendly.

I am so thankful for the care that Dr Marcel has and provides to me. He is my favorite! He is respectful, extremely knowledgeable and very skilled. He truly cares about his patients.

The clerk was able to get me in same day as I was there with my husband whom already had an appointment. Very happy about that!

Everything was great

Listened to me, understood my condition, gave me confidence and positive feedback! Very encouraged that Dr. Marcel can help me correct my ankle! Much appreciated his concern and professionalism! Looking forward to continuing his help to improve my condition!

Dr. Marcel is friendly, knowledgeable, transparent and skilled

Dr Marcel, his team and the staff at the facility are A+.

Very Professional& efficient!!!

Dr. Marcel’s PA was more helpful/informative than Dr. Marcel.

Just that it is always a pleasant experience.

Excellent service and care. Answered all questions. Support staff excellent. Very impressed with Dr. Marcel and would recommend to anyone with foot issues.

This was my first visit with Dr. Marcel. Everyone on staff was awesome. Including front desk, nurses, PA, and Dr. Marcel.

I had confidence in my physician that everything will be ok, and I had no worries and he would take good care of me.

It was pleasant

I trust the care I receive here and everyone is so pleasant

Dr Marcel and the staff were exceptionally kind and courteous during my visit. They answered all of my questions and made me feel comfortable with my decisions. I will highly recommend them to my family and friends!

Dr Marcel is Knowledgeable, Professional & Personable. I trust his Medical advice and opinions.

I really like Dr. Marcel and his Physican Assistant. They take time to listen to my concerns.

Dr.Marcel and his team are the best. To leadership, invest in and take care of your employees and the business will take care of itself.

Everyone here is very pleasant, extremely helpful, assisting all my needs and were reassuring

Great Doctor and team!!!

Fantastic, professional staff and associates. Performed the procedure expeditiously in office and pain free.

Everyone was great

Medical supplies needed were not available and the cost of said medical supplies was unknown.

Excellent staff. Many thx

Dr. M knew exactly what was wrong with my foot. I’ll definitely let him handle my foot issues from now on!

Dalton the PA was fabulous!

Very clean, beautiful and spacious facility.

I left feeling like I was on the road to recovery. Thanks for the compassion and attentiveness.

Everyone from check-in through the visit through the x-rays was all great. Dr. Marcel explained things to me and why certain things needed to be done.

Always a great experience with Dr. Marcel and staff!

Christopher L Saindon, PA was super informative about the steps involved when it came time for the minor procedure in the office. HE thoroughly explained verbally and showed me physically what the outcome would most likely look like in the future following surgery if I choose that. I really appreciated him taking the time to make sure I was completely numb and explaining step by step what he was doing.

Great Experience

Dr. Marcel and the entire team were absolutely amazing and so sympathetic. Thank you for everything!

This a place I would recommend other to come I was so happy

The staff at Novant ortho and sports medicine were all amazing!

Impressed

Dr. Marcel was very professional and gave me advice on my issue. He even suggested he could fix a foot issue I had and could operate whenever I was ready. The nurses were friendly and hard working.

Dr. Marcel is an excellent physician

Every one was nice.

I had the best experience and felt very at ease and knowing that I was going to be taken care of

It's great to have a knowledgeable doc. The staff is always very nice and pleasant.

I was able to schedule the appointment and be seen on short notice. Everyone was very professional and pleasant to deal with.

I have nothing but good things to say. I had a great experience

Great experience - going to be brutal but knew that going in.

Everyone was very professional and friendly. The communication was really good. Thank you

Great team from the minute you enter the lobby!

Knowledge and thoughtful care throughout process.

Everyone was super kind to me and they had me in and out within the hour. Amazing service

The entire team was wonderful.

Que estubo excelente

THANK YOU

If I need help this is the place I want to be they do a new job no waiting and I do it well very happy to have you close by

I am becoming more of a regular than I care to. With that said, everyone has ALWAYS been so courteous, helpful and knowledgeable.

Great experience. Made me proud to be a Novant Health team member.

My entire experience was positive. All staff members were professional and caring.

Both Dr. Marcel and his PA Chris are wonderful!

Excellent customer service and care was given by everyone!

The attention at the reception was excelente, I congratúlate the clinic for having emplomes who speak spanish

Easy quick appt - overall staff friendly Lpn that fitted my boot was great Physician point of fact only

Jess and Dr Marcel were great.

The doctor never saw me or touched my foot for which I went to be treated. only the practitioner did it, I don't know why He didn't explain in detail what my problem was and he didn't explain what I should have done to heal myself. He just made them give me some sheets where the exercises I should do were. I think that the doctor should personalize his consultations more

Thank you for your caring service and support.

My visit was totally above my expectations! I received excellent care.

They were very helpful. I even had to call for directions and that gentleman that took the call was very patient with me and got me there timely

Getting some closure in resolving my medical issue was comforting. Am feeling a relief with my upcoming surgery.

Friendly informative staff and Drs made the visit very satisfactory.

Excellent

The PAs were very helpful and listened to my concerns. They answered all my questions and gave me the good and bad of my surgery. The recovery time was longer than expected. The whole team was wonderful.

Beautiful office and friendly staff

As a medical professional in a customer service industry I was above and beyond pleased and impressed with the care and over all organization of this practice.

Great teamwork. Dr and PA are a focused and caring team.

Everyone was courteous and making sure you were comfortable. The staff I found to be very helpful in my diagnosis and starting the process to healing.

I made to feel comfortable and welcomed

Dr. Marcel and his PA were just wonderful. They clearly explained the problems with my ankle without being rushed or condescending. Dr. Marcel was kind; I actually felt like a human being, rare these days, especially since I am 82! Thank you!

Dr. Marcel took the time to explain and give me all the information on my upcoming procedure. All the staff were professional and friendly.

I particularly liked that I was listened to, allowed to ask questions, that my questions were addressed and that I felt that the doctor was not on a time clock to get me out the door. Everyone was professional, courteous yet friendly and I was made to feel comfortable. I totally and wholeheartedly recommend this facility and Dr. Marcel to anyone.

Dr. Marcel and his assistant were very attentive to my concern about my ankle. They listened carefully to my concerns and answered my questions clearly. The plan of care was explained without ambiguity.

Dr. Marcel was warm, very personable and professional . I felt relaxed and comfortable in asking questions about my upcoming surgery. He gave me all the time I needed , I never felt rushed at all. I am feeling confident that he is the right surgeon for me , and I will have a great outcome. See you in the OR!

Chris (PA) and Dr. Marcel listened to my problem with my ankle and gave me treatment. Dr Marcel said to make an appointment if I don’t see any improvement after 2 weeks. My husband and I have recommended him to family/friends because of our results with his treatment.

I felt that Dr. Marcel took the time to listen me and was concerned about the condition of my ankle. The office was clean and well kept.

The doctor and Ryan the PA who worked with me were especially attentive in addressing my issue. I am very appreciative of their effort.

I felt the doctor took time with me, and I appreciated the PA coming in when the doctor was running behind

Great experience

Dr. Marcel and his PA are very professional and invested in their patients’ care.

I feel frustrated because apparently the surgery they did to me is not going to give the result I wanted.

Dr. Marcel and his staff are ver professional and efficient in their care.

Everything went smoothly. Very pleased with the care and results of my visit.

Dr. Marcel listen carefully to me as i explain what my issue was about, he listen to all my questions and put me to ease about having sugery. I feel relieved and conifdent that the doctor answered all my questions

I went to this office for a 2nd opinion. Very honest, caring, understanding of all of my concerns. Acknowledged me and didn't brush me off and are going to take action asap to solve the issue. Very pleased!

Dr. Marcel is an attentive physician that sincerely listens, understands your needs, concerns and has solutions.

Dr Marcel and his PA Chris are the best! I highly recommended this team for any foot/ankle needs. The care they provide is the best I’ve ever had. They are both so professional, caring, and compassionate. I trust them fully with my care and know no matter what is going on they will take care of me.

They were prompt and informative.

Exelent !!!

Great people and awesome Doctor.

Dr. Marcel and staff were outstanding! Really appreciate all the attention to detail and the overall experience was as good as it gets, looking forward to working with Dr. Marcel in the future. Thanks again, Bill McPhail

Dr Marcel’s knowledge and skills are so valuable that I trust he will always make the best decisions and do the best work for the complex condition of my foot. His diligence to do everything possible for success has definitely paid off a hundred fold. He cares!

Dr Marcel and his staff were all great. The front desk employees greeted me with a smile. The dress code theme for Halloween was fun. After months of ongoing foot pain these new X-rays gave me the answers I needed to repair my fractured foot. Dr Marcel suggested I contact him if I needed anything before my 4 week time in a boot was completed. He was reassuring & very generous with his time.

From the time I walked into the door until I left the staff PA ..techs and Dr Marcel were amazing

Very clear and concise instructions and information