Katie Jones was clear and really helpful.

The staff members at 1415 Physicians Drive are some of the most awesome people on the planet! Thank you ALL for what you do!!

Thanks for the care and attention from everyone. It helps me as I go through my difficult time.

PA was timely and very thorough with communication.

Kathleen R.Jones and her nurse were super nice and very informative. They answered all of our question and explained what the up coming procedures would consist of. Thank you!!!

My Drs, and nurses are awesome !

All my questions were answered. They took plenty of time to answer all. Felt like I was not rushed and that they cared about my health.

It was a good appointment, I felt well informed

Great as Always

Katie was knowledgeable, professional, personable, caring. Katie answered my question and explained things very well.

Everything was good!

Great confidence with the Novant team. I am connected with GP, Oncology, Radialogy, and Cardido. Without this world class team, I probably would not be here today. Not much else to say besides having the best of the best here is a blessing.

AWESOME STAFF AND FACILITIES. STAFF ARE STRAIGHT FORWARD AND HONEST. TECHNICALLY SAVY WITH REGARDS TO WHAT NEEDS TO BE DONE WITH MY HEART. GREAT DOCTORS AND STAFF.

They were kind, very knowledgeable and concerned about my needs. Thanks to everyone.

Katie is very knowledgeable and works closely with entire team we are very pleased with her

From start to finish, my "echo" w/Paul, consultation w/Katie, fitness exam w/Marcia, and interactions with every staff encountered was positive, encouraging, and professional.

I am satisfied

Kathleen Jones was professional and very caring in her approach ?? answer all ?'s I had and thorough with my exam, one can tell when a health professional truly care about your wellness, and the staff, oh My ,made you feel Welcome, a great place to go for health care ?

Provider was very helpful and fun too talk to.

This facility is the best in the entire Novant system.

The consultation was very informative and compassionate.

Ms. Jones is the UTMOST in her role providing my Cardiac- Related Healthcare !

Conversation very courteous and professional.

Went well

Katherine Jones was awesome and also her worker

Very happy with all help was given to me

Kathleen Jones was phenomenal

No sullen people but happy, helpful, professionals.

Everyone was very caring and knowledgeable and shared with me and my wife important information as far as my treatment.

Excellent, timely response by the Novant Heart team.

Very knowledgeable and informative.

I am happy that the staff concerning my care is on top .

Well cared for

This entire staff is outstanding

Loved Kathleen down to earth. concerned, professional, would recommend her

Couldn't ask for a better team of health care providers. Love Kathleen Jones. She is great.

They always seem to meet any needs I have. I feel confident in these doctors and their staff

Kathleen was the first smiling face I saw coming out from surgery. She was an integral part of the surgical team and kept a close eye during my hospital stay. On my follow up visit on June 28th she was the perfect person to explain the details of the surgery and the next procedures including some other unrelated medical procedures and how my continued care will proceed. Kathleen like many of the Doctors and Staff were involved in my previous treatments which made it a more comfortable experience for me and a great team to deal with the idiosyncrasies of my personal surgery. In short Kathleen was the perfect person to have my follow up with as she was involved thru the surgery and recovery I was fortunate to have a great team. Thanks for all they do

Dr jones was very thorough all nurses and office clerks were great

I liked receiving a packet of information about my heart condition. I did not know that I would be having a blood test the day of the consult and that further tests would be scheduled at that visit, beginning with a heart catheterization. That took me by surprise. My husband was not with me. I hadn't had time to digest all the information and then we're scheduling me for a heart catheterization. All in all, I was pleased with the team members I met and the care I received. It's a process, there are certain procedures, and I understand that. I just would have liked more of a heads up about what to expect at this initial visit. I would have had my husband there with me.

Service was excellent, on time and professional. One major issue is the phone system being used. It's horrific

It was a very good experience all around.

Felt so happy when I left!!!!!!!!All is going well!!!!!

Angered all my questions in a way that I could understand.

good

Great

Everything went smoothly!

Quick, efficient and professional team. I felt very well taken care of during a stressful event! Thank you to everyone.

Katie is a well-informed provider. She was very thorough and very attentive to my questions and concerns. I highly recommend her. Thanks

Kathy JonesPA had reviewed my history and knew all about my medical issues.. very knowledgeable..

initial emergency room was terrible afterwards icu was excellent

Very good

Truly professionally done. I didn't have any problem, I just hope they remain that way. Please let them know. They really got it going on!

Completely satisfied!

Katie, Dr Pflum's PA, was very supportive and knowledgeable about Mom's post surgery needs.

I appreciated getting a timely appointment. The staff was able for me to be seen.

difficult subject, handled very well.

Katy Jones, PA was extremely knowledgeable of my progress post heart valve surgery and informed me of upcoming pacemaker surgical procedure next month and what to expect. Answered any questions I had in a way I could understand. RN Linda was courteous and professional as was Lab tech, Christy .

I was completely happy with my appointment experience.

Very informed, excellent care ,

It was quick and easy. I was listened to about everything I mentioned. It was a very pleasant appointment and it was a follow up to a Watchman being placed in my heart. Thank you all. ??????

The interview went very well. The PA was very polite and professional.

No problem there

My experience was excellent. The staff and provider were very efficient, informative and pleasant.

Very good on everything and evettime. Love the staff and Dr's. Thank you for everything.

Very goob

Katie did a wonderful job explaining everything in a kind way.

This office and providers are great!

Katie is wonderful very professional and seems to sincerely care