My care provider I met for the first time, gave me that great impression that she cares and will due diligence and advice me the right way about any issues about my health. I am pleased and confident about this.

This was an extremely unusual and very rare occasion when I have received personal and attentive medical care. It was unusual to have medical staff care about my thought and concerns. This was very welcomed

This was my first visit with this provider and I was so impressed. She was wonderful! It is the first time in a while it seemed like a doctor actually was listening to me.

Dr. Higginbotham was so kind, listened to all of my concerns and addressed them.

I was very pleased with the care. I felt valued because my health and my concerns were important to Dr. Higginbotham. She was very kind, patient, a great listener and gave valuable feedback. Thank You Dr. Higginbotham.

I was establishing care with a new PCP, she listened and made me feel very welcomed. He body language made it easy for me to open up and feel comfortable. Easy to find and great location.

Great staff especially Dr H always so friendly

Dr. Higginbotham is the best. Really cares about my health.

I’m happy to have found Dr. H, she’s the bomb!!!

I love Dr Higginbotham. She was the only doctor to ask more questions about my condition and figure a plan. She really cares. It’s because of her that my quality of life has changed because I can manage things. She’s the realest doctor I know. I’d highly recommend her.

Dr. Karla is amazing. She really listens to her clients and takes her time with you. I appreciate her listening to my concerns and working with me to come up with a solution for my after care. She works very hard, abs her hard work doesn’t go unnoticed. I’m truly grateful for her concern, care, and kindness!

This was a new provider for me, therefore we were establishing care. I must admit that I was nervous because I've had a few bad experiences with finding a primary care doctor that fits me in the past 6 months. This is the third doctor and so far so good. I have an underlying condition therefore I know it's going to be a lot of work ahead, but I feel confident that my search may be over. She explained everything she was doing and also gave me the opportunity to explain my situation with the time allotted. If there was anything I would hope to change, it would be the time that we get as new patients with the provider. Other than that I want to say thank you to the receptionist Mrs. White intake nurse Mrs. Kim and doctor Karla as well for making my first visit as smooth as possible. Communication and great customer service is the key so keep up the good work EVERYONE! BY THE WAY, VERY CLEAN FACILITY.

I am very excited about my new Dr ! She was the best ?

Dr H was very informative and friendly

Dr. Higginbotham is an amazing individual and I am so delighted to have met her! Her nurses and Office Personnel are absolutely fabulous! Thank you!

I was a little nervous about going to a new provider, but Dr. Higginbotham was so kind and helped me feel very comfortable.

This was my first time here as I needed to find a PCP here in Charlotte. I was very pleased with the care I was provided. Everyone was friendly and professional. I felt the doctor really took her time with me.

Dr. H is the best!!! She made me feel welcome and safe. I'm so glad she's my doctor!

Wonderful staff. I'm a new patient and feel so comfortable and confident with Dr. Higginbotham and she made sure to listen and address all my questions! Excellent start with Novant!

This was my second time in the office for a visit Dr. Higginbotham. There were a lot of patients in the office that day so I was concerned that my appointment would be rushed through. Complete opposite. Dr. H took her time with me. She listened. Made me feel comfortable and this visit really confirmed why I chose her as a provider. She is very thorough and I really appreciate that. If I had family in Charlotte I would recommend them!

All staff was helpful, kind, kniwlegeabke

My experience was great at my most recent visit. Dr H. explained all steps throughout the visits and took time to truly understand family history for the best care.

Dr. Higginbotham is one of the most thorough, thoughtful, respectful and caring doctors I’ve ever experienced. I am so grateful for her support and guidance in my health. I would recommend her highly to anyone. Thank you, Dr. H!

It was absolutely perfect

The doctor was very pleasant to talk to. She was very encouraging about my needs and taking the time to go over each concern. Dr. Higginbotham explained things in detail and was very helpful when I asked questions. Was super patient when I wanted to look over options more. Overall a very pleasant experience.

Lady at the front desk never acknowledged me when it was time to sign out. I stood at her window and she never said anything. I just left.

Dr. H was amazing. Knowledgeable & compassionate.

It was really great and I did recommend the Drvto my spouse to go see.

Dr. H is EXCELLENT !!!!

Dr Karla Higginbotham, and her staff are wonderful. I have been under their care for a little over a year. I feel cared about, seen, and understood. Everyone who works in this office is friendly, professional and KIND! This office should be a model office for all of Novant! Dr Higginbotham runs a very efficient office (I have never had a long wait) but still finds time to listen to and empathize with her patients. I feel like I have collaborative partnership w/ this office and my healthcare! Thank you to Dr Higginbotham and her team! Love this office!

This was my first well visit and as it happened I was sick so I believe this threw the team off. I left feeling that my sick needs were addressed, but was unable to get a well visit for another couple of weeks. I somehow felt I had done something wrong, unsure of the protocol on these scenarios. After waiting for weeks I did not want to cancel my visit, and I still needed a doctor. Would advanced warning would have sufficed? Unsure.

Dr. was wonderful! This was my first visit as we are new to the area. Dr. Higginbotham was knowledgeable and answered all my concerns. So happy to have found her!

Only complaint was I waiting in the room for the doctor for at least 40 min which I thought was excessive but everything else was great. I do understand things take longer than expected sometimes and the doctor was very helpful once she got in the room. Thanks

I was made to feel at ease and cared about. The staff and Dr. H. create a relaxing but professional environment. Dr. H. is very conscientious and kind.

It was a pleasant experience. The nurse and doctor were great!

Dr. H is a thoughtful, caring, and compassionate professional. She listened carefully, validated my feelings, and shared appropriate next steps. I am grateful for her and her team’s support of the care I needed.

The doctor and the other staff members was very pleasant friendly and helpful

Everything was 100

The doctor is awesome

Dr. H and everyone else was so nice and kind. I’ve never been to a clinic where every single person was so friendly and seemed so happy. Everything was very prompt and I was kept updated on the very minor delay of seeing my provider which was so considerate.

DR Karla and staff were very pleasant and professional. I felt very comfortable with Dr Karla and was very happy that she took the time to know my medical history.

My doctor is a good doctor she is very concerned about my health care she help me out with some of my problem she is not only a good doctor but a good friend. I thank God for her

Dr. H is fantastic. She cares about me as a patient and always follows up if I have any questions.

Dr. Higginbotham is caring and kind. An excellent experience all around!

I am well pleased with Dr. Higginbotham and the staff, makes for a very pleasant experience

I was extremely satisfied with the overall care after my visit. The staff were professional and courteous throughout my visit. My physician was very informative and had a beautiful personality, that made my visit very comfortable for medical advice, and preventive services that I haven't had in years.

Very happy with the level of care I received at this facility from all the staff.

Finding care in a new state was a little difficult but dr Higginbotham did not disappoint. She was VERY thorough! She listened to me word for word already had all of my past medical history pulled up and ready to go over and I did not feel rushed for my appointment. 10/10

Dr. Higginbotham was incredibly informative and thoughtful about my healthcare needs. I’m glad to meet her and have as my PCP.

I came here as a referral from my friend. Dr. Higgenbotham and the staff were all great. I’d definitely recommend your facility to everyone I know.

Dr. H is truly one of the best - I look forward to seeing her!!!

Very friendly. Dr made me feel very comfortable and concerned about me

I appreciate that the dr listened to me and seemed genuinely concerned for the issue that brought me in. She listened and gave me work to do until my next appointment. We need more doctors like her around.

Mrs H was amazing love her

Dr Higginbotham & staff are excellent, and im sending my family members to her.

Dr. Higginbotham was exceptional. She was patient, thoughtful, thorough, and so easy to talk to. Thank you for taking care of us!

Dr H and the staff were wonderful as always.