I am very satisfied with Dr McClain and his services

Excellent customer service and customer care

Nothing much

Great staff, great doctor, very friendly and passionate about my medical needs and issues.

I wouldn't go anywhere else for my health care.

Everyone at this Novant Urology office was amazing…especially Dr. McClain…!!!

Very nice nurses and professional dr. I’m very pleased with the service I received.

He was extremely professional

Very knowledgable & compassionate

I was very happy with My Doctor I seen. Every one was very attentive!

I felt very comfortable with my care all the way around. Every person I dealt with from this office weather at the hospital or the office I felt had my best interest at heart.

Dr McClain was kind, thorough and personally interested in my health concerns. He is very professional and knowledgeable. I would not hesitate to recommend him to anyone !

Dr McClain was east to talk to and took time with me. I didn’t feel rushed or pushed

Great visit, like my treatment plan.

Love Yall Keep Up Good Work!

Appointment on time, not a long waiting time to see the doctor, everyone very helpful and polite….thanks!!!

Dr. McClain and his staff are very professional and caring. He is always willing to answer any questions and is genuinely interested in the patient. He and his staff are a team that you are glad to recommend to others.

My concerns were heard and the responses were concise yet unrushed. I feel really good about our plan moving forward!

That I really trust Dr McLain In my health condition!

Dr.McClain is awesome. He understands my concerns with procedures & my fear of needles & my bluntly way of explaining things. He's an awesome dr

Very professional and very personable and extremely thorough in covering all details and options.

I left my appt. with Dr. McLain feeling very encouraged!

Wonderful and very respectful staff

To the front desk to the nurse and the Provider. The experience was welcoming and pleasant. Thank you

The provider I have Dr McCain has an excellent bedside manner and took up enough time for me and my family to explain things as well as my opinions

Everyone was Courteous, caring, and very professional. Very satisfied. Looking forward to my next appointment

Excellent pt education and discussion of course of care.

Both nurses and and the doctor were awesome and it was a great experience for something nobody looks forward too having done. It was a great visit all around!

Dr McLain and his capable staff was informative, polite and professional. I highly recommend this facility

Dr. McClain listened, repeated what I said, then suggested what the next best step should be. Very friendly and knowledgeable re my problem!!

Dr McCain was knowledgeable, caring( actually read my chart) listened to me. Gave options for treatment and allowed me to be apart of that.

I really liked Dr. McLain. He listened to what I had to say and was very courteous and professional.

This was my first visit to this doctor and to this facility. The staff was very attentive and courteous. Dr. McClain seems to know what he is doing. God's grace today!

I met Dr McClain for the first time during this visit and was very impressed with his friendliness, professionalism and thoroughness. His after visit notes were very informative and I feel very comfortable with him as my Urologist.

Dr. Was very professional

Dr. McClain was exceptional as well as his assistant. I had a somewhat complex situation with a few years worth of symptoms that other providers have found puzzling. He immediately rose to the challenge and helped me feel listened to while making a plan for my next steps.

Very professional service

Thank you so much ??

Very competent, professional, and caring staff and doctor-Thank you!

Dr. McLain had a wonderful bedside manner, and explained everything to me in language that I could understand.

Dr. McClain was great!

It was professional and informative

I didn’t get a diagnoses and my pain wasn’t taken seriously. I felt it was a waste of time and money. A cystoscope should have been done. Maybe he doesn’t know how to do them. That was my reason for going. To find the cause of my pain and treat that cause because it’s ruining my quality of life.

The demeanor of the doctor and nurse was very friendly and professional. They both had a calming effect about them.

I had gone to the ER and they sent a referral. My pain became intense a few hours after leaving ER and I called Dr McClain’s office. They got me in within 2 hours and he did surgery on me about 5 hours later. He was professional, knowledgeable, and kept us informed.

Dr Paul McClain did emergency surgery on me at the end of March and basically saved my life. I have nothing but good things to say about him and his skills. I was fortunate to have my problem when he was available to operate. He was a gift from God to me and my family.

They were all nice, the dr knew what he was talking about and sent me to medical park hospital for me to have two stents put in