Staff was pleasant and courteous. Dr McPhail was very nice and listened to my concerns.

Doctor in a big hurry, to many patients to see. My first time there he needs to slow down and explain things

I was very impressed to be able to get an appointment so quickly and was handled so efficiently I am now waiting to hear from them as to the producers the Dr said needed to be done. I hope it will be handled as quickly so I can find the cause of this pain

I didn’t have any complaints my experience was great !

Very professional and thoughtful and thorough

Dr.McPhail and his team took care of me really well.

Routine. On time. Professional. Courteous. Not warm and fuzzy but perfectly ok.

Very personalized care

Dr. McPhail and his team have always given me the best care. Unfortunately I have spent too much of my life in medical facilities from the Cleveland Clinic to the University of Michigan Hospital in Ann Arbor. I can tell you Dr. McPhail and his team are equally world class and every bit as good as those medical facilities!

I have been a patient of this provider for several years and I trust his advice and recommendations.

Dr. McPhail is professional, thoughtful, and knowledgeable. We discussed potential diagnostic procedures , and as in all of my appointments, he listens well to my concerns. I have confidence in the care I receive from him.

I always receive great professional care from Dr. McPhail and the staff.

Nurses were very professional and courteous. Dr McPhail was very open and communicated the procedure very well

From our very first meeting Dr.McPhail has been proactive about my health and treatment. He is one of the best doctors I've ever had. I am optimistic about prostate health and treatment.

Trust this provider and he had plan for recovery

I appreciated to get worked in and he really was helpful to find out my problem

Very good Doctor and staff always treats you with respect and sincerity. They make you feel very comfortable and at ease

The staff is very friendly and on point. Dr. Mcphail listens has great bedside and communication skills.

Dr McPhail is awesome! Everyone was awesome!

Very clear when answering my questions.

Very professional and courteous. Dr. McPhail explained everything very well to me.

friendly and professional

Very professional staff all around. I showed up a little bit before my apartment and was able to be seen early with no waiting. Dr. McPhail answered all my questions and gave me plenty of opportunity to ask anything that I was concerned about.

So far, I’ve had a very positive experience here. I go for my procedure next week, I’m hopeful for a great outcome.

Great help at a worrisome. Time

Dr. McPhail is always focused completely on my specific health issues. He is extremely knowledgeable, and he listens carefully to me and responded specifically to my questions. He is the best!

Outstanding care from a compassionate doctor and staff. I am very fortunate that Dr. McPhail is my care provider.

I felt very comfortable talking to the doctor and staff. They listen to my issues and we made a plan for more test.

It was great and the doctor was very helpful to me

I love Dr. McPhail, he’s very caring and concerned about my health. He takes the necessary time to review and evaluate my chart getting the big picture about whats happening with my health and providing the necessary guidance going forward.

Ryan is always very polite and makes you feel welcome. This was my first visit with Dr. McMcPhail and he was amazing and answered all my questions and helped me with my issues. I feel very much like that he will take good care of me and handle my issues with the best medical care.

The medical team was great.Dr Mcphail and his team are very professional They always take care of my needs.I think they are the best

I was impressed with the staff during my recent appointment!!!

Dr Mcphail was great

Dr. Ramsey is very compassionate and caring. Makes my dad feel comfortable and relaxed. He was the only Dr. In NC that stepped up to help my 90 year old dad with his kidney stones, when no beds were available during covid and my dad was in severe pain. He deserves an award and is one of the best!! I would highly recommend him to anyone!!

Everyone was very nice and professional

Dr. McPhail and his staff were all great in taking care of me during my appointment.

excelent.

Dr. McPhail and the entire staff are wonderful. The appointment was efficient, informative, and thorough. I would highly recommend this practice.

Professional and Kind

Dr MCPHAIL has an excellent bedside manner.

Dr. McPhail has done a great job managing my care. We are not happy, though, with the new policy of not authorizing urine lab work prior to a visit for a patient with a UTI history. Having the results in hand when we see the doctor would make the visit more efficient and productive.

Very satisfied with my first time appointment.

Dr.McPhil was very professional and made me very comfortable during my visit.

All went well with my appt

The best out there. If they can’t fix it they know where to send you within the Novant organization. Very straight up and caring about your wellbeing.

Very pleased!

Quick and to the point ,professional!

Always enjoy my visits.

It went very well Eveonr was very helpful really like the physician. Very nice and took time with you very pleased

Good experience this time

Very pleased, everyone very professional.

Dr. McPhail and his staff are very good.

Nurse Mickey who drew blood was excellent?. Dr. MacPhail was on time, friendly and answered my questions. I would specify if I had a complaint. But on this occasion…no complaints.

Very informative… personable… they were 1 unit together, was a refreshing visit with no time restrictions… Great Practice.. I will recommend them .

Dr McPhail was great and respectful. Front desk check in was seamless and efficient. I was called back to be seen right away. All staff were friendly. Very good experience!

From the moment I arrived for my appointment, I was welcomed. All office staff and the doctor were awesome.

Very professional and courteous

Most professional, knowledgeable, and courteous care throughout.

Excellent, great bed side manners.

Dr McPhail is a great doctor. He really listens and spends time understanding what your concerns are. He does a good job explaining what is wrong and possible treatment options. He is genuinely concerned about your well being and allows you to have a say when it comes to your care.

Very busy. Was not able to get an appointment when wanted. Delayed the eventual treatment.

I cannot, thank you enough it was an excellent appointment across-the-board

efficient, professional but personal, no waiting, easy to get to and park (and I come from WS), Dr. Mc Phail and staff in Clemmons are great.

I totally trust them.

Professional and thorough

The visit was on-time, friendly and professional

Staff members were all professional, knowledgeable, courteous, and kind throughout all interaction with me during my visit.

Everyone is so kind.

Thanks for the professional visit you provided.

Dr. McPhail is a great doctor. I have been going to him for years now. He treats me with respect and always answers my questions and is very informative and helpful. He has a great staff too.

I received great professional care during my visit.

Very good team of medical providers.

Everyone was very helpful and the nurse was really good and good with drawing blood which is always a plus Dr McPhail is one of the best in my opinion

Excellent medical staff and doctor

The Clemmons Urology Department is very good and everyone there is highly professional and considerate. They helped make a difficult situation bearable by listening to my concerns and explaining the procedures.

Everyone was really nice and professional.

It was great and Dr.McFail is a great doctor and cares about his patients and is always willing to help you get doctors if needed for other needs

Dr. McPhail is an exceptional doctor. He gives individual and specific care whenever I have appointments with him.

Very friendly, courteous, answered all my questions.

Doctor McPhail is very thorough and professional and I truly trust him for my care.

Like them they are down to earth and care about you God bless them

Very professional

my visit was conducted in a timely and efficient manner. thank you Dr Mcphail and staff

Very nice and very helpful

For a Medical/Doctor visit, it went extremely well and hassle free.

All of the staff acted professionally and made me feel as if there was a high level of genuine care and concern.

The Dr. Was attentive and listened to the patient concerns and responded in an informed and caring way.

Dr. McPhail is a fine listener who seeks to fully understand concerns.

Good job!

Excellent

The staff and Doctor were very efficient helpful professional and extremely timely. One of the best Novant visits I have ever had.

Great

Dr. McPhail was friendly and courteous throughout the office visit and exam. The gentleman in reception was friendly and efficient with his instructions,. The young lady who did my bladder scan was kind and did her very best to make me feel comfortable. She also drew my blood and did a nice job of that.