She was the first person to make me feel truly listened to throughout this whole ordeal with my issues.

Staff was very friendly and made me feel comfortable. The nurse even congratulated me on losing weight. It made me feel very good.

Very considerate and professional. Kind of hated to leave. Lol

Dr. O'toole and Dr. Kao go above and beyond to listen to their patients and help them with any concerns that they may have.

Everyone from start to finish was attentive and caring and explained my diagnosis and treatment options in great detail.

This was a nice appointment to

Thanks for your time and great people

Dr K is great

I would like to thank Kao for listening to my concerns. I was in a lot of pain on Monday and she took that into consideration. She worked with me prescribing new medication. I look forward to seeing improvement in my health.

I absolutely love Dr. Otool and I followed him to this practice. Now I love Kay and would followed her anywhere. They both take awesome care of me. The staff is always friendly and welcoming from the check - in to checking- out. The nurses are all very friendly and informative.

Dr K and the rest of the staff is always wonderful.

Kao Ly was very good at what she thought the problem was. I would see her again. Thank you Ms. Ly

Why are my medical appointments almost always with a nurse practitioner? Haven't seen actual dr for years except when I broke my hip. NP's, in my experience, tend to prefer writing prescriptions, not seeking cure

Dr. Koa is very pleasant and knowledgeable. Very easy to communicate with. Listens well.

Dr very nice and proffesionsl explained everything to me

Great visit and I enjoyed the visit

The staff has been excellent. It’s my back they haven’t been able to fix.

Everyone was great

great experience

Great Doctor. Also willing to listen and help and understand what I need.

I trust everyone with my care 100% . Always knowledgeable,listens carefully,very warm and welcoming. Thank you Doctors ,Nurses and the staff. I wish you all a very Merry Christmas to you and family's. Have a blessed life everyone xoxo

The staff, nurses receptionist and Dr.Ly are very attentive and caring.

My visit with Kay was great, she always takes the time to make sure she knows I'm OK. Her nurse is just the best most joyful attitude.

Very polite and nice and all helped me in all my guestions .

The NP was wonderful

Dr. O’Toole and his entire team are the best!

Always a pleasure visit. Dr K, her assistant and other staff members are very courteous, polite and professional.

Will be coming back

Very Curtis and professional service

Very informative & professional , I appreciate the kindness they showed me during my visit

Everyone there are very respectful and willing to help you anyway they can. Doctor Kay has always helped me with any problems that I was having. She listens to you and answers all the questions you have and then tells you what needs to be done about the problem you are having. She never tries to hurry you up to get you out of there. She and everyone there are very professional at the jobs that they do.

I really appreciated the time my provider spent with me- answering questions & explaining things to me.

I love this office you never have to wait they call you in on time. You don’t even have to sit in the room until the doctor comes in. They know you by name they are all respectful. when the doctor comes in, she listens to you I would highly recommend Doctor Kao

Nice employees, love my Dr. and nurse.

So pleased with Dr Li and her nurse

Great team!

My visits there are always prompt and everyone is so warm and welcoming.

Everytime i have an appointment with my provider i dont want to spell her name wrong lol she is excellent she always listens to any concerns i have and always ask how i am doing and how i am handling everything i have going on and tries to help me best she can and if she dont know she looks for answers and the nurses are excellent also

Dr. Kay She is very good Dr. She listed to your need of what’s going on with your health. She will give you her hold heart advice in helping you. She always tell me I need her please call office. Excellent and nurse aide assistance very nice as well

Dr "K" was very informative is discussing my treatment and what to expect. Listens well and explains in a way that is easy to understand. Never felt rushed and no question left unanswered. I am lucky to have such a wonderful person taking care of my needs.

Everyone was very nice and friendly

Dr Ly was taking MY opinion into account more so than anyone so far. She listened well and helped me pick the best option for me.

I always feel that my appointments go as they should. I’m always being listened too nd given great care

Good people Good service

They are wonderful!

My overall experience since i've been coming to dr o'tool and Dr k Has been excellent.. I usually see doctor Kaye most of the time and she is extremely courteous carand always willing to listen to my problems. And not treat me as just a number. I can't imagine if I had to go somewhere else. I just love those 2 doctors because they treat you as a patient and a friend. I would definitely recommend this facility to anyone that had problems.

Nice staff very careing

Everyone was very nice and respectful very kind people

The staff and NP’s are caring and thoughtful and listen carefully to what I say and how I am feeling. I am always treated with respect and kindness which is most appreciated! I would highly recommend them to anyone who is in search of good healthcare from a friendly and personal group of professionals.

Kao Ly and the whole staff are always pleasant, knowledgeable, friendly and above all interested in my well-being as a patient and person…A+ to everyone

Very happy and pleased with everyone and could not get better service and respect.

NP Kao lacks empathy and needs to see patients as human beings. So transactional. She is clearly overwhelmed with the workload- that’s a very busy practice. I will be switching.

The whole team was wonderful!

I was so, pleased with how i was treated, as soon as I arrived until my appointment was complete. Thanks to the Staff and Doctor ?

Very thorough, pleasant, professional, and attentive care by provider with plan for pain management

Grateful visit. All my concerns were met and treatment options were explained. Looks foward to the recommended procedure.

Kao Ly, the nurses and front office staff, treat you with utmost respect and curtacy all giving you the feeling of empathy. Since my diagnosis has to be treated with opiads, I find a lot of people tend to label you as an addict, NOT so in this office. Everyone is working to maximize your care. This office is one that I would recommend to anyone who has a chronic pain issue. They are top knotch. Thank you all for the work you do.

I’m always satisfied when I visit this facility and the staff is always there to help me and my Doctor and his assistant are awesome!

Kao ly was very professional.She has been an asset for my medical needs.

I feel well taken care of.

Everyone is extremely kind and caring that works at this office. They really care about you and your health.

NP was wonderful

Made me feel important and did a great job explaining things.

Had a really helpful visit with a plan to provide me the help I need the most.