Best practice such caring staff and doctors

Very happy and satisfied with care provided by Dr Ott and his staff ...very professional and caring...

I’m very pleased

Dr Ott and his entire team are wonderful health care providers. I feel that I am in good hands.

Dr Ott is a fantastic provider and we are looking cut to have him as our PCP.

Dr. Ott is a good listener. And helpful

Confident my health is in capable hands

Very nice people!

Always the best!

Dr Ott is the most professional doctor while still being personal and caring. I've recommended him and RFP to so many people

Dr Ott is an awesome doctor. He has always made me feel that my health was important to him. I am very thankful to have such a great doctor and his wonderful staff.

I feel fortunate to have this doctor and this facility available for my healthcare needs.

Dr. Ott and his team are excellent providers!

Dr Ott is a very good doctor

Dr Benjamin Ott is the best doctor I ever had. He is the best. I hope to have him for all my years ahead. Thank you Dr Ott.

Very satisfactory and pleased with the appointment with Dr Ott. Staff have been gracious.

Dr Ott is the best !!!

Highly recommend Dr. Ott.

Dr. B. Ott is a wonderful person and Dr. He goes above and beyond the call of duty! Dr Ott really does care a lot about all patients! Thank you!

Dr Ott and his team are amazing. Very caring and willing to help.

Great

Always receive special attention

Always a pleasure to go to the dr. All staff are friendly, polite and kind. All went smoothly from checkin to checkout. Dr very knowlegable about anything I ask. When I send a question or concern thru Novant app, it is answered quickly.

Dr. Ott has always been awesome. I really appreciate him as my primary care provider.

Dr Ott is a very good physician and person. I have the uttermost respect and trust in him

Dr Ott and his staff always make me feel comfortable. They take their time to listen to any concerns without making me feel like I am holding them up from doing something else.

Dr Ott and all of the staff and nurses I had contact with displayed the utmost professionalism.

Dr. Ott has been my doctor for 15 years and has always shown kindness and concern about my health.

Staff is Very friendly, efficient and well trained. Th

Much kindness and care provided. Good information given.

Dr. Ott has been my dr since 2009. He’s a wonderful dr. Explained a new condition I have thoroughly so I would know when to call the office. And I have another appointment in 6 weeks to check if the new meds are working. I have no complaints!!

I have confidence in my provider. He is extremely caring and knowledgeable.

Courtesy & professionalism!!!

Appt was on time. The doctor and nurse were very good.

Dr. Ott always listens to my concerns. I trust him. He makes me feel comfortable and I enjoy getting to see him! ?

Dr. Ott is an excellent & very caring Dr. Appreciate all his help & concern

Always treated good.

I have always been well taken care of by everyone. I don’t have any complaints.

I am very pleased with my care !

I have a great Doctor.

Dr Ott is absolutely The Best

Dr Ott has been my Dr 18 years and trust his judgement

Dr. Ott is an excellent doctor and always listens to your concerns.

I have always been exceptionally taken care of by Dr Ott and his team. I am grateful for all their dedication and services and hopes Novant will make sure their compensation is to their satisfaction so that you can keep them on your team.

I always have a good experience when I have an opponent with Dr. Ott. He is a very good doctor. He always address every issue and explains everything so well. He always addresses my health issues completely. I have a lot of confidence in him taking care of any issues I face. Best doctor.

Always a pleasant visit. Dr Ott always listens and helps with my health. A+ care.

The PA was running behind and then took me back to see Dr Orr he was very nice and took care of me

I found my visit comfortable all round from I walked in to the time I left. EVERYBODY was polite and professional. Thank you to all the staff, nurses, dr. Ott for such a pleasant visit.

Dr Ott was fantastic. He was very thorough and really cared about what I’m going through. He gave me great information and was extremely friendly.

Dr Ott and every member of his staff is always courteous and professional. I am. Dry thankful to have them take care of me, and our entire family.

Dr. Ott is an excellent doctor!

The team at RFP always has worked with us. We can call & get help when we need it. So thankful to have Dr Ott as our primary care doctor.

It was a great experience with Dr. Ott during my annual physical. I certainly appreciated his advice and medical knowledge. Outstanding visit in every way.

Dr. Ott and his team are very professional.

Professional care and support.

Dr. Ott gets to know you like family and treats you the same way. Always listens to you and includes you in the decision making.

Excellent care!

My doctor is a wonderful Bless doctor and his staff was awesome and everyone else was very helpful in getting me where I was going very thoroughly ? *****

Dr. Ott is always courteous and approachable. He answers all my questions and listens to me.

I have always had a good experience. Dr. Off is outstanding.

Dr. Ott is awesome. I am fortunate to have him as my doctor.

Dr. Ott and his staff are very patient oriented .

I always trust what my doctor tells me about my tests and other findings and his advise for me. He and his staff are always friendly and courteous.

Very satisfactory visit..no delays ; staff were all professional and friendly and caring. Dr Ott has been my primary care physician since 2008. That speaks how I value his expertise and care. I feel i can talk to him about my health and trust him to advise the best for me. I am blessed to have him as my doctor.

Excellent care from an exceptional staff.

Dr Ott really cares about his patients.

Very personal and professional team.

It was good.

Dr. Ott takes excellent care of us! He listens and explains things in a way that is easy to follow. All the personnel are friendly and helpful, from the check-in desk to the check-out person. You should all be proud of the jobs you each do! Thanks for taking such good care of us!

Dr Ott has been with us for 20+ years. Couldn't ask for a better doctor and his staff.

Always feel comfortable with Dr Ott

Good job

Absolutely love the office and everyone that works there. Nicest people and they actually have a personality

I think i the world of Dr Ott he’s not just my physician he’s my friend.

Dr Ott and his team are wonderful!

Always a pleasure seeing Dr Ott!

I’m very happy with my visit

Novant health and dr Ott take very good care of. Very blessed to have the medical care

Dr. Orr is an excellent doctor.

Dr Ott is so kind, knowledeable and generous of his time and able to explain things in normal understanding. We are glad he is our primary care physician.

Dr Ott was very professional and answered and explained all questions that I had. The nurse that saw me before Dr Ott came in was very good . She did not rush and took her time reading my blood pressure. Some times I feel the nurses do not try to listen long enough to get the reading.

It was perfect that’s all I have to say!!!!!

Customer-centered with a professional and personable touch

Dr Ott and staff are amazing. They care about the patient and are very kind and compassionate. Thank you all, keep up the wonderful work!

Dr. Ott has been one of my favorite providers for over 16 years now.

The dr was very helpful explaining what was happening with my ear. I feel he spent a lot of time with me.

Dr.Ott was personable and made me feel very comfortable during my visit. Listened attentively to my questions. I would highly recommend Dr.Ott.

Everyone was very good and very friendly and helpful. This is the best doctor and staff in this area. They all are special people.

Dr. Ott is a warm and caring family physician. We are happy to have him.

Dr Ott and his nurses were very professional and qualified

Dr. Ott is always so friendly and personal. He takes my health seriously and explains exactly what is on my chart and makes me feel comfortable with all health issues .

Dr. Ott has been my PCP for 15 years. I trust him with my health and wouldn’t go to anyone else. Dr. Ott is awesome!

Dr. Ott and the rest of the staff were wonderful as usual!

Dr. Ott is always pleasant and easy to communicate with. He listens to all concerns. I enjoy seeing him!

Very good providers and Dr Ott is great.

The nurse and doctor were knowledgeable about my health needs. Dr. Otts informed about what to expect during my next visit.

Dr. Benjamin Ott was great. Very easy to talk to and instantly understood what I needed.

Really like Dr. Ott, he is a great doctor

Dr Ott and his staff doesn’t need improvement. They are GREAT. I love Dr Ott. Thank you Dr Ott

Dr. Ott always takes time and listens to you and your needs. Great Doctor to me and my family.

Dr. Ott Is an excellent practitioner ! He has been my guy for over 10 years ! I hope that I am here for another 10 years !

Above and beyond! I’m so appreciative.

With all of my experience over the years with Dr Ott I have found him to be very professional and a great doctor to talk to. Dr Ott's staff is also top notch professionals.

Awesome group of people

Excellent my wife and I trust Dr. Ott with our health.

I am a true fan of Dr. Ott. He takes great care of me and I always leave with a plan.

Dr. Ott is always gracious and informative!!

The fact that the doctor himself met with me was outstanding, so tired of going to a facility an never meeting the doctor!!

Dr. Ott was ver professional and friendly like he always is. He explained my labs to me and went over my medicines. He told me what to do if I experience any other symptoms with my back and what the next treatment would be. Felt good about my over all visit. Very trustworthy doctor.

Dr. Ott has been my PCP for many years. I trust him to take care of me and value him to do the things that I need.

Love Dr. Ott,,,, the best doctor I have ever had

I am really grateful. I work a lot in an environment that is sometimes primitive. I believe that if I had not come in I would not have continued to do what I need to do for my health and I am fairly certain I am not the only person who works because they have to, even when they are ill. I am starting to feel better and foresee a great recovery.

Best I've EVER had!

Well executed visit that took care of my problems and concerns.

My two doctors have always offer so much professionalism and care that is awesome. What a blessing!

Great place and people.

Dr. Ott & staff were very compassionate about my care! Rowan County is very blessed to have a doctor like Dr. Ott!

Dr Ott and his staff are awesome

Dr Ott has always been thorough and helpful with my needs. I’m thankful for him and RFP for all their help!

Great people, keep up the good work.

Ben Ott is a great doctor. He took time to talk to him and made me feel that he cares about my health.

Exceptional care.. I brag on Dr. Ott and the nurse and staff to my friends and family