Couldn't ask for any better treatmant.. Very satisfied

The provider in this office is super amazing. I was comfortable sharing what I needed to share. They even had a great sense of humor and that makes me feel more relaxed. Can’t say enough good things about this group.

I can tell the staff at this facility cares about the care they provide.

Seen by a NP… very thorough… directed me where to go… had an appt next day.

I really like my provider Courtney Keatts, she takes her time and listens to any questions I have. Also the front office staff is very nice and friendly.

The practitioner is vey polite and answered all my questions. The nurses and technicians were very polite. All were very helpful and gave me total respect. I would and have told family and friends to make an appointment there if they needed any health concerns.

Dr Courtney is so personabl

Courtney and her nurse were both amazing and made me feel very comfortable about the treatment that I was there for. They both listened to what my concerns were and took my feelings into consideration. They are a great team and I would recommend them to anyone that is looking for a healthcare provider. ??

My visit was really good and thought Courtney gave me lots of information.

Courtney is the best. I left my last doctor to follow her to Novant. I would do it again if she were to leave.

Courtney Keatts is always very professional.

Courtney is an exceptional and very professional healthcare advocate She listens - provides options and is very knowledgeable about the pros and cons of various treatment options

Courtney Keatts provided excellent care for this urgent visit

Courtney is very special and makes every appointment about us like we are her only patient.

Mrs.Courtney Keatts was amazing. She was very attentive and considerate. She reviewed my file before entering and knew my concerns. I felt she listened to me and was on my team.

Always friendly and caring. Quick response when you contact them. Very pleased with my provider and her assistant.

I like my dr she listens and she has a great personality

Courtney always listens and hears me. She works hard to meet my needs. Everyone in the office is kind and I am glad I started coming to her office for care.

Responsive, caring, thorough , kept patient informed about each procedure/test, extremely knowledgeable.

I think very highly of the entire team at my local Novant practice is terrific - very professional and caring. ESPECIALLY Courtney Keatts. Ms. Keatts is an excellent listener and very attentive. She is very caring and has gone out of her way to follow my case since my recent breast cancer diagnosis. SHE is the one who got be a mammogram appt since I was overdue. I value Ms. Keatts very much as my primary care provider.

Doctor Keatts does an incredible job taking care of my daughter and i

Courtney was so kind and listened to my every concern! She explained things to me so that I would understand completely

Very professional and

Great group

Every person I had contact with was courteous, professional , and met all my expectations .

Courtney is the best medical professional I have ever met. I will continue to see her as long as I possibly can. I am happy to drive 25 miles to continue to have her take care of my medical needs.She truly cares about her patients.

Courtney Keatts is the best. I love her!

Courtney Keats is amazing. By far the best medical professional I’ve had any encounter with in my 53 years.

Courtney always exceeds my expectations. Very knowledgeable and makes sure I understand and don't have any questions. She's the best!!

Ginger took the time to listen to my concern about treatment and to let me know that it would help me and was very patient while I decided. She truly cares and it shows

Courtney is the best!! Everyone in this office are very professional and kind.

I love the service and care I received!

I felt like they listened & cared about me.

Don't like going to the doctor but they made my visit joyable and tried to keep me calm.

One of the few that I trust with my health.

Love love love!!!

The whole staff was very caring and helpful and Courtney is the best she makes you feel like you are part of her family we love her

First time I met with Courtney and was impressed. Sharpe and efficient with great personality. My husband considering changing over to her. She didn’t rush you through took time to answer my questions.

Always professional.

Courtney is wonderful! She’s easy to talk with and helps you feel comfortable by her mannerisms.

Courtney is the best. Never had any professional care better.

It is a blessing to have Courtney Keatts as my care provider . She is very attentive to my needs and is genuinely concerned about the issues I have

The moment I stepped in the door the staff was very helpful and courteous. My questions were answered. I had a good feeling when I left.

The best medical experience we’ve had EVER!! We are actually excited to go to the Dr!!

I was referred by another patient and I’m very pleased with my provider, the staff and Novant!

Always treated with respect and knowledge

Since I began coming to Novant I have been treated as family.

I am so impressed by Courtney's manner. I fully trust her with my health.

Courtney Keatts is a gifted and caring provider. So professional, knowledgeable, and she takes all the time that is needed in order to make sure that all your medical needs are addressed.

Painless blook taking and love Courtney Keatts.

Very nice and helpful Staff..

Courtney is very personable. She made me feel comfortable and answered all of my questions. The receptionist at the desk needs to improve her skills. She appeared distracted and was not welcoming.

Courtney cares about her patients. She’s great

very efficient - but still listened and evaluated timely in and out in 30 minutes

Very please with Staff

Delightful

Excellent service everyone was very friendly .

Excellent staff, very friendly receptionists. Great nursing staff in back. AND I can not say enough about how AMAZING Courtney Keatts is! She is definitely an asset to your facility. She truly cares about her patients. A++

Courtney listened carefully to my concerns and addressed them all with care and respect

I am satisfied and appreciate the care.

Courtney Keatts is phenomenal…she listens, she cares, and she always treats me with the most kindness and respect. I recommend her to others frequently.

Up front staff was very nice, and Courtney Keatts and her nurse were very nice and answered all my questions and I felt like I wasn't rushed.

The best staff ever, smile with you talk to you like a family that cares!!

Great staff and knowledgeable

He was awesome.

Everyone at the facility was courteous and listed to my concerns in reference to my needs that needed to be addressed that day . Courtney Keatts is one of the best in her field! You know from the time you see her she is working on your medical needs that need to be addressed and she offers guidance in making sure every question is answered with complete knowledge of her knowing exactly what to do for you !

Courtney is the finest health care provider I have ever been to. and I'm old!

Everyone in this office is always kind and helpful. Courtney Keatts always listens and works to find the best treatment for me.

The staff is kind, thorough, and knowledgeable. I am grateful for such a caring practice.

Courtney Keatts, NP and staff were amazing. I never have any issues when I go for my visits, schedule an appointment or communicating via patient portal. Everyone is so responsive.

Always professional.. I will always recommend Novant Family Medicine.

Courtney is amazing!!

Very professional and great people my wife and I love them

Courtney Keatts is absolutely incredible! She truly makes me feel like a person and not just a patient. She is so knowledgeable, informative, honest, and accurate. She listens, observes, and her visits never feel "rushed". I fully trust her judgement with my care. Courtney should teach a masterclass on providing genuine compassionate care! Novant Health Northwest Family Medicine is a great practice. The staff is always kind and friendly. The office is very clean and there's never a long wait.

Courtney is the best doctor I’ve ever had. She’s greatly appreciated by me. She’s very knowledgeable.

I felt like I was the only patient there. It is truly refreshing to have this kind of medical care. Courtney is the absolute best and everyone that I came in contact with was very personable and warm and friendly. I will recommend everyone I know to to make the switch to Courtney and the team there.

It was a pleasure to have a PA that took the time to listen