This was my first visit, and it was pleasant ☺️

The whole staff was very pleasant and there is a positive attitude at the front desk. I had trouble uploading my insurance information and the ladies at the front desk were very helpful in getting this all straightened out. The office is clean and works efficiently. Dr. Fraser is easy to talk to and gets right to the issues you are having with options for resolution.

I Love come over to the office even though it's for medical it's just like I'm right at home with my family ever since I've been coming there that's how it's been and I was reassured even on the phone when I made my first appointment maybe 3 or 4 years ago and it's still the same there's a good energy in the place and I love my doctor and my PA.

Excellent appt. Dr. Frasier is very thorough Perfect experience

Everything went well I didn’t have to wait they took X-rays and explained them Dr. Fraiser was positive and helpful. Everything good for four years.

Was 100% good. ?

From the front desk to the Dr visit it was excellent everyone spoke friendly and willing to help with a smile best office visit I have experienced. ☀️☀️☀️☀️☀️

Everyone was professional and knowledgeable, super friendly and helpful

Excellent caring doctor. Takes time to listen to his patients and does not rush you.

My visit was excellent, All the staff were very friendly and caring and courteous! Dr. Fraser was spot-on with the reading of my X-rays and was great at informing me of my next options for treatment. It was a great visit! Many sincere thanks to Dr. Fraser and his entire team!

My experience at this office was amazing! The right hand knew exactly what the left hand was doing at all times…Dr. Fraser and his staff were knowledgeable about my situation and explained every step of my appointment along the way. I am confident that my upcoming hip surgery will go well!

Very knowledgeable and concerned about my health

Totally confident with all aspects of care

Dr. Frazer was so helpful and he made me feel so comfortable and hopeful!! I would definitely recommend him highly!!

Great service and the best of the best people!

Dr Fraser is very caring and kind! I had a knee replacement and he did an excellent job. Very knowledgeable and skilled. Thank you Dr Fraser!!!

Careful and concern about my injury and how the injury affected both foot and hip

They were fast courteous and they give me injection and I was out of there. Just what I needed.

They all were very niche. And explained stuff so I could understand what was going on. Would definitely recommend them to others .

I look forward to a near future surgery by Dr. Fresher. I feel confident he will provide the best care possible.

I love the Kindness and respect.

THE PA seemed very attentive and listened. The Dr immediately rushed to a surgical recommendation without first exploring other options. I had to develop an alternative approach.

The doctor listing to me she made me feel comfortable and talking ?? thank you

Terrific experience!

Great experience

Dr. Frazier was awesome!! I dnt trust anyone else but him with care of my knee.

Always satisfied with the quality of attention

Excellent experience. Thank you !!

I'm so very happy about being a patient at this facility..I just love my Dr.Fraser So very helpful and he did M excellent job on my hip replacement

Doctor appointments are never easy for me but if feel heard and respected it lifts that fear. I felt heard and respected during this appointment.

Friendly staff, efficient visit!

Excellent help

Everyone was courteous and very polite. Great office.

Professional, efficient, skilled staff

I have nothing but great experiences with Charlotte Orthopedic Specialists.

I felt like the doctors that I saw were ones that I could trust. I appreciated the time they took to go over my options.

First time visit, impressed with service.

I was very well informed

Overall a well rounded experience and completely satisfied..

Thanks to the MA, radiologist, and especially Dr. Fraser excellent care, professional and knowledgeable.

I was very pleased to have Doctor Fraser and the staff that worked alongside him to attend to me. My knee surgery was September 14, of last year, I was fully recovered by December of last year. By April of 2024 I was able to hike some without any assistance. Having Dr.Fraser preform my surgery was the best decision I could have made! I have already recommended people to him.

Dr James Frazier is a outstanding five-star physician/surgeon. I have been to him in the past and would not even considering going to anybody else

Pleasant atmosphere

Staff was pleasant and professional

Dr Fraser and staff are the best‼️

Nice friendly staff

Everything was great

Office visit was fine, surgeon was exactly as I expected, that is to say busy and confident. I feel he is qualified, the real test of satisfaction though is medical result from (upcoming) surgery not just friendly office staff. The surgeon's PA and assistants were very good so far, they said someone would call with further info and they did within a few hours.

Thank you Mary for getting me scheduled so quickly!

Totally up to high standards

I love them

Dr. Fraser and his team equipped me with the information and materials about my physical condition.

8:30 am appointment. Arrived early. Was seen early. Out the door at 8:23!! 7 minutes BEFORE my actual appointment time. We'll done! Also recommended to a friend he hip replacement with Dr Fraser is next week!

Everyone was very friendly and very helpful

Everyone was professional, friendly and respectful of all my needs. I was care for in a timely manner. Everyone worked together with staff and patients

I was very surprised that I got an appointment so quickly. Dr Fraser and his staff were excellent.

Dr Fraser and his staff are awesome!

Everyone was extremely nice and professional

Awesome

Excellent customer from every team member at this clinic. So pleased with Novant Orthopedic clinic.

Impressed with the quality of care and professionalism of our staff and doctor

I am very happy with the experience. All my concerns and questions were answered. Excellent service.

The provider follow up with method make sure that was able to follow up with other necessary appt.to further take care of my issue.

I was so pleased that I had plenty of time to ask questions and both the nurse and PA made sure my husband and I understood everything.

Excellent

First time meeting Dr Fraser we talked about the process of having a Hip replacement (right). Very nice young man and I appreciate his kindness.

I appreciate your service. I appreciate the way I’m treated and being able to get answers about my help with my understanding. Just keep on doing what you have been doing from the time that you have been there if you change anything I wouldn’t know what to recommend for you to change. ?

Always kind and courteous.Very attentive to your time and respectful.

The staff lights up the room when you arrive feeling very welcomed.

I have never been to this facility. Everyone was very nice and friendly. Dr. Frazer made me feel so comfortable as I was a little nervous about my situation. I am very satisfied with the service I received.

People were very friendly, Dr Frazer is an excellent surgeon

Good visit. Great knowledgeable Dr. Dr Hall listens and explains

The staff was awesome!!! From the front staff, the X-ray tech, the nurse and P.A. (that gave me the injection) and Dr. Frazer. Well pleased all around. Thanks to ALL!!?? I am trying to get my son in law to come to this clinic.

Always a pleasure to come to this location…. Staff and doctor are always great

Dr. Fraser seemed to be in very big hurry when he met with me. I didn't have a chance to ask a couple of questions. I know he is very busy and I couldn't be happier with the knee replacement he did for me but I would of appreciated a little more time. Thanks

Dr Fraser is a great doctor with an awesome team.

From the first visit to my 10 month follow up my experience with Dr Frazier and his staff was amazing. Have already recommended several others.

Pls, I am very very happy to be part of Novant, and I want God to bless all the people in Novant because they are doing a good job.

The staff was wonder the nurse guy was AWESOME to me very personable made me feel comfortable and relax, and Dr Frazier was awesome as always

Everyone there was so nice and helpful!

The PA’s were excellent. I apologize as I can’t recall their names. The associate who called to me to make the appointment was also very professional. Dr Fraser listened, showed me my x-ray explaining what he saw. Great experience throughout.

Excellent service

The doctor never faced me speaking and instead spoke looking at his computer with his back to me the entire time. I wouldn’t even recognize him should I see him again. (The assistant was excellent.)

Nothing else needs to be said. Service and attention all around was great.

Dr.Frazer and staff was very friendly and helpful

I really appreciated the nurse's response from the patient portal and she found me an immediate appointment. My appointment was thorough and my fears were alleviated! Thank you Novant Health staff for always being so kind and responsive!!

They were very helpful. They took care of my issue. .They were very patience and professional.

I really enjoyed the way they treated me everyone was real nice an was very concerned about my welfare an I didn't have to wait very long an I thank everyone for all their help ?

Glad I have good care

Great facility and easy to get to and park.

Dr. Frazier has been most helpful regarding my issues. He is very kmowlesgeable and has a great bedside manner. His staff is most helpful, compassionate and caring. It is a great group.

Very friendly and caring people.

The PA made me feel like I was being rushed and he was not friendly. He did my knee injections . He just made me feel bad. The rest of the staff including Dr. Fraiser was very friendly. The wait time for the PA to do my injections was an hour long. He did not apologize for the wait .

Every one was helpful great visit today

Thanks

Always a professional and very caring experience

I am healing from knee surgery and experiencing some intense pain and discomfort and other symptoms related to the knee. While in this appointment no one actually examined my knee, even though I was sitting with the exam shorts on. It felt very abstract and only focused on the x-rays, not on me personally, or my my pain level, or the specifics of what I am feeling or experiencing for the past months post-surgery.

From the time I entered the office the staff were friendly. Watching them was great fun! You could see they enjoyed their positions and co workers. It was so comfortable. Thank you to everyone who cared for me. A very positive experience.

Very efficient experience from beginning to end.

Everything is fine

Dr. Fraser is very competent and knows my situation and explains wells how to deal with my problem.

I had a great first time experience. I would have no problem returning for further treatment when necessary.

Dr Frazier was knowledgeable but blunt and to the point. No elabortion about my fracture or prognosis. He didn't make eye contact with me

Everybody at this Novant medical office are courteous and pleasant!

Very pleased with the staff

I was the first appointment of the day, So everything was on time. All the staff were very cordial and helpful. Dr. Fraser was very thorough and caring in his interpretation of my MRIs so that I understood everything. He spent a good deal of time with me answering all of my questions. I now understand why he recommended a total knee replacement as my best long term care option. I am very thankful to Dr. Fraser for expertise and his caring opinion and excellent communication.

Dr Frazier and his staff is amazing. He actually is a third surgeon that I've been to and the first one to really give me a solution after 2 years so I'm very grateful. The assistant the nurses the front staff incredible.thank you

Would like to not feel rushed once in examining room. I feel the doctor and PA are always in a hurry. Would like the doctor to not always stand and talk like he is in a hurry to leave. He is in and out to quick. I feel I have to ask questions quickly and would like more depth answers to my questions. I dont like feeling rushed.

Staff was very accommodating and Dr Fraser very informative

My experience was wonderful from the beginning to the end. I really felt that my health was very important to the team from the the start unlit my appointment ended. Thank you again for your wonderful and caring care team!

Glad I went

My visit was good and Megan that worked with me is always polite, friendly, pleasant, and professional, I feel very comfortable when she comes out and calls me come to the back. The Doctors are great as well. Thank you and may God Bless all of you. ?

I would like to thank Dr.Frazier for the excellent service provided by him and his team. The care given to me was and continues to be great!

Everyone was so nice and really professional. I’m glad I chose this facility and Dr . Fraser.

Impressed

Easy office to visit. Very professional staff.

Very professional and informative.

They did a fantastic job. The people were fantastic from the receptionist to the interns and the doctor. I think this was a very very good visit, and my wife was so pleased with the results after her visit. Thank you so much for your professional help.

Very impressive first visit, everything was on cue, professional, and informative.

The office was well organized. The staff were friendly and appeared to enjoy working there. I felt confident that I made the right choice in Doctor staff and team. I was very pleased with my experience.

Everyone was very cordial,helpful and professional, staring with me checking in at the front desk ,the assistant, the PA, doctor Fraser and the check out. Thank you everyone.

Staff is very professional and friendly.

I have never received such a fast bill t thorough appt in my life! Only problem is I process a bit more slowly these days but think everything was addressed even before I completed my concerns! Super crew!!

This office runs like clockwork. From the time I entered until I left…everyone was pleasant and helpful. It’s nice to interact with a team who seem to enjoy their work. Impressive.

Really a great and efficient staff and expertise at this facility…

Gracias por la atención tan especial que tienen

I was very comfortable. Thank you

The doctor was pleasant reassure me that my upcoming procedure will be very successful,the entire staff very courteous and respectful.

This team of medical staff was efficient, caring and interested in the patient comfort and well being. They were amazing. Good selection of staff. I was impressed with Dr.Frazer and his PA, Nate. The scheduling and greeting staff were fantastic!

I need a hip replacement I do not know the first thing about this provider this was the first time I met him the first time I seen him

Everyone was very professional and nice.

Dr. Fraser and his team are incredibly efficient and yet kind and responsive and tailor the visit to your needs

Very pleased with the staff keep up the good work

Dr Fraser is an amazing Doctor. He performed a knee replacement surgery and the whole practice was there for me. Totally takes care of me.

Near perfect. Called for appointment on Friday and received one for Monday. Went back on time, saw Dr Fraser on time, PA administered the shots (steroid/knee) shortly after, and I was out of there in less than 10 minutes.

Dr. Frazer and his team are top notch professionals !!..I will keep coming back !!

Dr. Fraser and staff were professional, informative and courteous. I trust him very much.

Delightful staff. So friendly and warm.

Went in for shorts in my knees. The PA did it. He was great! I’ve been getting shots in my knees for years, and this time I really didn’t know he just gave it to me! Excellent!

Dr. Foster was patient, warm, and carefully thorough.

Dr. Fraser seemed more focused on the computer screen until I asked him to face me, to talk to me, the patient, instead of the computer. He graciously complied.

I’ve on oxygen and trouble walking. Radiology took me in so I didn’t have to walk to room and back. Dr Fraser is awesome. Ordered knee injection and was given promptly. Great experience.

Everyone was professional and amazing

Dr Fraser is very patient and listens closely to his patients. He takes his time to make sure you understand all aspects of the surgery.

With the exception of the one hour delay from the time of my appointment my experience was a positive one. Dr Fraser and his PA were courteous and answered my questions. Both were very personable.

Dr. Fraser is a wonderful doctor. He took time with me even though he was already running behind. He answered all my questions.

Since I have had 2 previous surgeries with this Dr. I have complete faith in another successful resolution of a replaced joint.

I was referred to Dr. Fraser by a friend who had a very good experience with him. And I also felt he was very good at explaining what was going on with me and how to treat it. I would definitely refer him to my friends. Everyone in this office was very friendly, knowledgeable and concerned that I receive the best care.

Doctor did not give conclusive report about My condition in person and definitely not on my chart

Wonderful

Everything went well

My issues were carefully considered and options of treatment were clearly explained.

I was treated with the utmost respect and care that I have had since this problem has arisen. Everyone was well aware of my concerns and needs before I said anything. Dr. Fraser came in, having already previewing my x rays. He explained them to me and listened to my concerns and needs. He was confident in the way we needed to go for improvement and I felt such a relief with everything he explained we needed to do. The other staff members were excellent and my checkout for my hip replacement was already set with all the information I could possibly need. by the end of my visit. The young man (I don't remember his name), was very thorough in showing and explaining all the paperwork and events that will occur until my surgery. The professionalism and ease of flow from the beginning to the end was superior. Thank you!

My Dr and the staff took good care of me

From the moment I walked in the door I felt very comfortable. The office staff was very efficient and the Dr. knowl Legible in explaining my issue along with all the Drs. that assisted me.

Dr Fraser and staff are excellent. They keep you well informed and advise in plain simple language all events .

Everyone we met were fantastic. I have a lot of confidence in this practice

Everyone was efficient and the doctor listened well and addressed all of my concerns and questions. Thank you for your honesty.

Everyone was courteous and professional, as usual

This staff from the front desk to the doctors are outstanding. They show concern and patience

It was a perfect doctor's office visit! All staff members were friendly and helpful. The doctor was knowledgeable and able to converse with me very effectively. The conversation about my condition and the prognosis was clearly stated leaving me with no doubts or concerns. I also appreciated being able to make certain decisions regarding treatment options without feeling pressured. Nothing to complain about or to improve as far as I am concerned. Thank you!

Very professional and knowledgeable

I was very pleased with everyone and everything. From the time I enter the door until I left . Everyone was so nice, pleasant and etc . I enjoyed my visit. Thanks to each and everyone. The Dr. Fraser is a marvelous doctor

Dr Fraser performed my total knee replacement surgery. He did a great job and I'm happy with my post op progress. Thank you.

Wonderful doctor and amazing staff!

I must give "Rave Review" to Dr. Fraser and Dr. Holmsley. Husband and I are Sr Citizens and we are both patients. We also have excellent reviews for staff and P.A. Matthew. We are so thankful to have all of you in our medical family! Thank you!