I felt horrible and everyone did all they could to get everything done quickly and efficiently.

Nice to be able to get an appointment very quickly. The service was excellent

I enjoyed my visit with Shannon Mathis. Her care for my concern was outstanding and I felt valued. I will see her again.

I adore Shannon Mathis and have recommended several people to her that also love her. I actually followed her from her previous practice and would again. She is extremely knowledgeable and supportive.

Very good care and professional service.

From the front desk to the nurses stations, everyone was fantastic!!!!!!.

Shannon did a great job taking all my info and listening to my concerns. She is good! Better than most Dr that i have been to in the past.

Novant has wonderful staff and care providers- always helpful and professional.

On Time. Very helpful. Took steps to diagnose my problem and provide treatment.

This was my first visit with Shanon Mathis and I am completely satisfied that my wife and I found an excellent provider. The conversation centered around my health. This was a big improvement over my previous provider.

Shannon is excellent. Thanks, Debi

I love having Shannon has my health care provider. She is very knowledgeable; takes time to listen to any concerns; and follows up on lab results. She is the perfect health care professional. Novant is very fortunate to have her and so am I.

The front desk people are very nice. I had all new insurance and they were very helpful in getting all my insurance information in the system.

You guys provide the best and most helpfull and informative care I have ever received

Feel confident on my choice

Dr Partis and her team are Great.

Shannon was a very pleasant and knowledgeable

Nurse PA Shannon was very thorough and professional. She was great.

Great visit. First time seeing this PA and she was amazing!!

Doctor Mathis was great! Very down to earth when talking to me, she also did not make me feel undermined and was so very easy to talk to. The whole staff was awesome. As a vet I’m new to this stuff so they worked diligently and proficiently to help get me what I needed. Thanks guys, look forward to using Novant at pine forest as my primary care. I have zero complaints

The professionalism was spot on but enhanced by understanding and compassion. Very grateful for my care.

Shannon spent the time to listen to my questions and thoughtfully answered them and made appropriate recommendations and referrals. Love her!

My new PCP Shannon Mathis is fantastic. She took time to listen to all of my concerns, gave great advice, and was incredibly responsive regarding my test results and next steps. The entire Pine Forest staff was exceptional as well!

Shannon was awesome. She helped with WAY more than I came in for. She listened and gave me options to help me work on being a happy healthier person!

Very professional

Shannon Mathis is incredible!

Top notch as always. They always treat me like a person

NP Shannon Mathis correctly diagnosed cause for my hearing loss and prescribed medication that began working next day. Very appreciative!

Staff was extremely caring .

Shannon was great

I loved seeing Shannon. She took the time to actually listen to me and not rush me out of the office.

Shannon Mathis was wonderful very caring and listened to my symptoms and I feel gave me the correct medications. Thank you!

I was treated by Shannon because Dr Partis was unavailable. I am a healthy person but I had some issues that were confusing. Shannon listened to my concerns and made me feel relaxed. She diagnosed my problem and I have been perfect since. Thank you Shannon for separating emotion from reality!!

I felt like I was listened to and cared about!

I really was comfortable with her. She was a good listener! I told her that.

Shannon PA is an outstanding addition to the practice! Very knowledgeable and very thorough.

Wasn’t rushed nice flow logical and methodical

Shannon brought incredible knowledge and support!

Shannon was wonderful!

Dr Mathias is great

Shannon Mathis was extremely attentive and provided ample info (applicable to my health issue), even more so than the PA from Emerge Ortho a couple days prior. Loved her. :)

As it has been with every Novant encounter for some time now, I find efficient, patient focused care at an exceptional performance level. As a former “lower eschelon” health care provider, I have seen the best and not the best provision of services throughout my practice in pharmacy. I cannot recall experiencing anything as remarkable as Novant’s standard of care.

Shannon listened and addressed the medical condition. I would refer her to my friends.

NP Shannon was very nice, professional and a great listener.

This nurse practitioner was very knowledgeable, caring and a pleasure to work with.

Shannon was the best. Very helpful and caring!

Still had to wait an hour with an appointment

Exceptional care. Thank you.

First time meeting Shannon B Mathis for my annual healthcare at Pine Forest. She was absolutely the best! I plan on keeping her as my primary doctor. Shannon is a access to Brunswick Novant Pine Forrest medical.

Always a great staff and treatment.

This visit was to get established as a new patient. I have been nervous about this after moving to the area, Shannon put me right at ease and answered all my questions.

Shannon was thorough, professional and friendly. She was very responsive to my health needs. I enjoyed meeting her.

Shannon caring as I explained my experiences with sinus infections.

All staff including Shannon were very professional & caring.

It was my first time with Shannon and she was very thorough. I liked her alot

Everyone I dealt with from scheduling through examination and diagnosis was as thorough and personable as I could have expected.

Everyone was professional, and friendly. I was treated courteously. I was made to feel that I was important to them and treated thusly. I was very impressed with Shannon. She was welcoming, friendly, and professional. She made me feel at ease. Thanks to all who made my first visit so comfortable. I look forward to a great relationship with your practice. Patsie

Pine Forest is a absolutely awesome facility for medical care. NP Shannon knows what she is doing and is very knowledgeable. Kudos to all who were involved with my care.

Shannon Mathis & all staff (RNs, technical & front desk) were professional, knowledgeable & attentive. I was very pleased to cared for by everyone!

Always caring !!

So happy they actually see you when you are sick! First time I tried for illness and got a same day appointment.

Shannon did an outstanding job and provided the right medication to help with my medical issues.

Everything was good

very happy with Shannon!

I had a positive experience with my caregiver.She was very professional and kind.

Shannon was wonderful. She really took her time with me and extremely through. I feel my issue was addressed in a professional, friendly and attentive way.

Shannon is excellent!

Great first visit!

Glad that they could fit me in.

Shannon Mathis is an awesome provider. I followed her to Novant from her previous practice in Wilmington. I love her!

This was the best experience I’ve had with a primary doctor. Highly recommend. Everyone was kind and swift to get to you and made the time for you! Loved the staff and office!

Shannon and the team were great.

I was very happy to get an appointment with Shannon on such short notice! She asked many questions and was able to timely diagnose me based on my answers to her queries. I was very satisfied with my visit.

I appreciate the time that Ms. Mathis spent with me.

Shannon and Madison were awesome. Very personable! I felt very taken care of.

A very professional and lovely staff! Thanks

Exceeded expectations

PA very attentive and knowledgeable.

Very knowledgeable

Shannon made me feel extremely comfortable and was very knowledgeable and attentive.

All was great. Thorough yet still relaxed.