Please call your doctor’s office or send your provider a message on MyChart to request a scheduled Tyto video visit. Once your visit is scheduled, you will be able to access it from the appointments section of your MyChart account.
Please note: Complete your Tyto video visit on mobile or tablet for optimal experience. eCheck-In is available 3 days prior to your scheduled Tyto video visit.
Step 1: 30 minutes or less prior to your visit, sign into your MyChart account on your mobile device or tablet.
Step 2: Tap Begin Visit. If you have not already completed eCheck-In, a popup message will appear and tap Go To eCheck-In
Tip If you hit Not Now you will be unable to complete your Tyto video visit.
Step 3: Review and complete each page of eCheck-in.
Tip Remember to add your preferred pharmacy for the visit.
Step 4: Once eCheck-In is complete, tap Submit. Click the X in the upper right-hand corner to return to appointment details page.
Step 5: See eCheck-in is complete. Tap Begin Visit and the TytoCare app will launch. You are now waiting for your provider to start the visit.
Tip Hear chimes? This also means your provider is ready for you.
Step 6: Turn on notifications and volume for your MyChart app. Notifications need to be turned on for both MyChart App and Tyto app. You will be notified when your provider is ready to see you.