Call Schedule

Community is our call.

When asked about our call schedule, we like to say that we have turned call time into community time. This is because we offer non-traditional call schedules that allow you to spend more time serving our local communities.

Ways we offer a non-traditional call schedule include managing:

  • Our inpatient rotations with resident and hospitalist teamwork in targeted shifts
  • Coverage for our clinic patients with the help of a shared phone-pool nursing triage team with physician back-up

A few times per year, each third-year resident serves as the back-up physician for the nurse triage team, taking phone calls from home (with an attending also ready for phone calls when needed).

Community outreach

Look for the Novant Health Charlotte family medicine program in aubergine shirts at community events.

Ways you'll be able to serve our community as a resident in our program include:

  • Serving at the local free clinic during evening hours (in addition to some of your daytime rotation hours)
  • Participating in school and sports physical events on Saturdays in the summer and fall
  • Serving as the football sideline physician for a local high school team for all home games during the fall
  • Participation at Novant Health sponsored community events, such as sporting, racing, and the Charlotte Thanksgiving parade

We put your well-being first.

Work hour averages

Our program adheres strictly to Accreditation Council for Graduate Medical Education (ACGME) duty hour requirements, expecting time away from duties at regular intervals.

  • Resident duty hours are limited to 80 hours per week, averaged over a four-week period, inclusive of all rotation/patient-care activities. Our schedules are designed to average less than 60 hours per week.
  • Residents are required to have one 24-hour period off per seven days, averaged over a four-week period that is free from all educational and clinical responsibilities.
  • Residents are given a minimum of 10 hours for rest and personal activities between all residency responsibilities.
  • For all residents, continuous onsite duty will not exceed a maximum of 24 hours (which is uncommon and rare).
  • Resident back-up phone call from home is not counted as part of the 80-hour work week.