Matthews Medical Center


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For a life-threatening emergency,
call 9-1-1

Your first source for fast quality emergency care

When it comes to an unexpected emergency situation, your healthcare team is vital. At Novant Health Matthews Medical Center, we offer some of the most rapid responses and trusted treatments in the region. Our teams of emergency specialists are available around the clock to care for you when every second counts.

Need care now, call

704-384-CARE (2273)

Know before you go

For your convenience, the approximate wait time to see a provider in the emergency department is shown below on this page; however, if you are experiencing a life-threatening emergency, you will be seen immediately. ER wait time is updated every five minutes.


Matthews Medical Center
Emergency Room

Get directions

If you are suffering from chest pain or from what you believe to be a stroke, we can help you. Within our emergency department is a nationally accredited chest pain center and a nationally certified stroke center, which are both available to you 24-hours a day.

Uncertain where to go for your medical condition? Call 704-384-(CARE) 2273 for a free around-the-clock connection to a highly qualified nurse who will carefully evaluate your needs and advise the best course of treatment for your illness or injury. The nurse will then direct you to the emergency room, an urgent care provider or a primary care physician and may even be able to schedule the visit for you.