Welcome to Novant Health Go

Home delivery services

Home Services Pharmacy Home delivery services

Free home delivery makes prescriptions easy and convenient

As an added convenience, Novant Health Pharmacy offers free home delivery for new and refill prescriptions. We can also contact your doctor to request your 30-day refill be converted to a 90-day supply.

For new patients - If you are a new patient interested in home delivery services, use the Home Delivery Enrollment Form to sign-up for free home delivery.

Access the Home Delivery Enrollment Form »

For existing patients - If you are an existing patient, you'll have an option to choose home delivery when ordering your next refill.

Our customer service staff is available to assist you. Call us toll-free today:


You should allow 7 to 10 days for processing and delivery to your home; you will receive an automated courtesy call when your prescription has been shipped. Note: Some medications cannot be delivered due to manufacturers’ guidelines.

Need to change your mailing or payment billing address? Use the Address and Contact Information Update online form.

Access the online Address and Contact Information Update Form »

Paper prescriptions

Need to send us a paper prescription? Please print the appropriate form below and mail it to us along with your original paper prescription. We will process your order and deliver it to your address free of charge.

If you are new to our home delivery service, please select the New Patient Enrollment Form and mail it to our address as indicated on the form.

If you’re an existing patient, select the Existing Patient Update Form and mail it to our address as indicated on the form.

Access the Printable New Patient Enrollment Form »

Access the Printable Existing Patient Update Form »

Our customer service staff is available to assist with your home delivery enrollment and transferring your existing prescriptions over the phone. Call us today toll-free at 1-888-718-9044.