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Hospitalists - Matthews

Hospitalists details

Lou, Gin Wen, MD

Affiliated with Novant Health
4.02 out of 5 | 48 reviews
Family Medicine | Hospitalist
Novant Health Waxhaw Family Medicine
(704) 384-8640
Likelihood of your recommending this care provider to others
Your confidence in this care provider
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Care provider's efforts to include you in decisions about your treatment
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
Information the care provider gave you about medications (if any)
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.

Patient Comments 2 reviews
May 30, 2018
*Dr. Gin Lou has cared for us for over 4 yrs. when she found a position closer to her home, but one hours drive for us, we asked to transfer to her new location because we got such exceptional care from her.
-Patient in DENVER, NC

February 18, 2018
I am a patient with clinical experience, a very rare condition and a high level of understanding. Dr. Lou is very sharp and an excellent listener. My first visit with her has earned a great deal of trust.
-Patient in WAXHAW, NC


Practice locations

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Medical School:
Saint Matthew's University School of Medicine 2009

Ellis Hospital 2012

Board Certifications:
Family Medicine

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Gender: Female
Additional Languages Spoken: Mandarin