Welcome to Novant Health Go

Sick? Injured? Not sure where to go? Call our 24-hour nurse hotline

Now a free, single call will connect you to a highly-qualified nurse who will carefully evaluate your needs and quickly advise the best course of treatment: emergency department, urgent or convenient care, a primary care physician or home care. The nurse can even reserve an appointment at some urgent care centers or even pre-register you at an emergency department.

To reach the Novant Health Care Now hot line, call:

North Carolina

Charlotte: 704-384-CARE (2273)
Winston-Salem / Thomasville: 336-718-7070
Rowan area, toll-free: 1-800-335-4921
Brunswick area: 910-721-CARE (2273)

We have many primary care doctor offices, many of which offer same-day sick appointments when you need to see a doctor quickly. Primary care physicians provide non-emergency care for injuries and illnesses of all kinds.
For more information, please contact the Novant Health physician nearest you using our physician finder.
Urgent or convenient care is a great option to consider if your primary care physician is unable to see you. It is usually a cost-efficient and time-saving alternative to the emergency department if you are not experiencing a life-threatening situation. Our urgent care locations are open for extended hours seven days a week. No appointment is necessary.
Our emergency department is equipped to handle the most serious emergency health needs as well as simple injuries and illnesses. Our current ER wait times are available on our website or mobile phone application and are updated every five minutes – so you’ll always know before you go.