Institute of Safety & Quality
Novant Health nurse comforting patient in exam room

Quality & safety

Home Quality & safety

Measuring results for you to make healthcare decisions

In today’s world, you have choices – especially when it comes to healthcare. Having reliable and understandable information about the quality of care our hospitals provide can help you make the best healthcare decisions possible.

There are several national organizations that define the best ways to measure quality through research, data interpretation, and analysis. They set standards for all participating hospitals. For your convenience, we have provided direct links below for our hospitals listed on the site with quality outcomes through Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). It's a national survey for patient related experiences during a recent hospital stay.