Welcome to Novant Health Go

Financial navigator

Financial navigator services help you understand your medical costs

The information included here can help you understand and manage your costs for medical care. You’ll also find other valuable resources.

Q. How much will my medical procedure cost?

A. We can help you calculate your out-of-pocket expenses, as well as those covered by your insurance plan.

Novant Health offers the services of a financial navigator to help you plan for a range of medical and surgical procedures, including imaging. It is important to speak with a navigator before you receive treatment. 
Getting access to services is quick and convenient. One of our financial navigators will ask you about your insurance and the medical procedure you are considering, and then provide you with an estimate of the procedure’s cost.

For locations in North Carolina:

Call 336-277-7299 or toll-free at 888-277-3901, Monday through Friday, 8 a.m. to 6 p.m. Voicemail is available for after-hours or weekend calls.

For locations in Virginia:

Call 703-242-2106, Monday through Friday, 8 a.m. to 5 p.m.
Voicemail is available for after-hours or weekend calls.