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Video visits

Download the Novant Health app to access MyChart
Home Patients & visitors Video visits

What are video visits?


Online appointments with your provider. All you need is an Apple or Android smartphone or tablet (or webcam computer) and a MyChart account.

Explore the option of Novant Health video visits 

You’re busy — taking care of yourself and your loved ones. The good news is finding time for a doctor appointment just got a little easier.

Novant Health now offers video visits on demand. Video visits allow you to access care 24/7 for routine illnesses and injuries, whether you are at home, in the office or on the go.

Video visits are convenient and affordable at a cost of $50. Some insurance plans cover the service for the same copay as an in-office visit with your primary care provider. (Don’t worry. If a technical problem prevents the video visit from being complete or if your provider determines that your problem cannot be addressed through a video visit, the fee will be reimbursed.)

To participate in a video visit, please download or print these instructions.

Interested? Look for more information about video visits in our FAQ section.