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Chen, Franklin Liu, MD

Affiliated with Novant Health
4.84 out of 5 | 107 reviews
Hematology and Oncology
Novant Health Cancer Institute - Forsyth (Hematology)
(336) 718-5570
Overall rating
Administration and Staff
Medically Informed Visit
Bedside Manner
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The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

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Patient Comments 25 reviews
February 19, 2022
I prefer to be acknowledged by my middle name which is Diane instead of my first name which is Shirley. My insurance shows Shirley D Fowler. Thanks
-Patient in WINSTON SALEM, North Carolina

February 18, 2022
Like Dr Chein very much I understand what is going on
-Patient in WINSTON SALEM, North Carolina

January 14, 2022
Dr Chen is the BEST!
-Patient in WINSTON SALEM, North Carolina

January 07, 2022
As always, my visit to Dr. Chen’s office was a wonderful experience. Warmly welcomed and treated with the utmost respect from the moment I entered the office. Dr Chen has always been responsive, both in person and when messaged on MyChart. Could not ask for a more knowledgeable, intelligent, compassionate, congenial experience on EVERY visit for the past 8+ years. As a 3 time cancer survivor the visits have often been dealing with emotional and stressful health issues, BUT the visits always ended with me knowing that I was receiving the very BEST care.
-Patient in WINSTON SALEM, North Carolina

January 02, 2022
Excellent Remarkable Customer Service With A Smile ...
-Patient in WINSTON SALEM, North Carolina


Practice locations
Novant Health Cancer Institute - Forsyth (Hematology)
(336) 718-5570

Provider video


Medical School:
Mount Sinai School of Medicine

University of Pittsburgh Medical Center 2004

University of Pittsburgh Medical Center 2006

Duke University Medical Center 2009

Board Certifications:
Medical Oncology

Learn More
Dr. Chen is passionate about cancer research. He is a principal investigator of multiple clinical research trials at Novant Health Oncology Specialists. His special interests are immunotherapy and targeted therapies. His findings have been published in several oncology journals and part of presentations for national oncology meetings. Dr. Chen is an assistant professor at the Campbell School of Medicine and has a special interest in treating hematologic malignancies, benign hematologic disorders and gastrointestinal cancers. Originally, from New York City, he lives in Winston-Salem with his wife, Beth, and children Niko, Christopher and Anna Elizabeth. He attends Hope Presbyterian Church and enjoys playing the violin and jazz guitar.

Special Interests: Malignant Hematology, Hematology, Multiple Myeloma, Myeloproliferative Neoplasms, Cellular Therapy and Apheresis

Gender: Male