Susan Owens, MD
Internal Medicine
About Me
Languages
- English
Gender
Female
What I Treat
Specialties
- Internal Medicine
My Medical Background
Medical school
East Carolina University (1994)
Residency
Carolinas Medical Center (1997)
Board certifications
- Internal Medicine
Years of experience
Over 15 years of experience
Insurance Details
Before your appointment, verify with your insurance provider that this Novant Health location accepts your coverage. Some insurance plans may not be accepted at certain Novant Health locations where this provider is on staff.
We recommend you contact the clinic before your appointment with any additional insurance questions.
Reviews
Ratings by Category
Verified patient
Jan 2024Truly amazing and nurturing care for my mom , who will be 95 in a few months. Warm, intelligent and competent caregiver. One of the best I have ever known. We feel cared for by a wonderful friend we have known for years! Incomparable experience to be with her!
Verified patient
Jan 2024Terrific service all the way around. Wonderful, kind, and compassionate doctor!!
Verified patient
Jan 2024Susan Owens is an excellent physician and I will always be grateful to her for helping me navigate my health situations.
Verified patient
Jan 2024Love Dr. Susan! So appreciative of the wonderful job she does of managing my care!
Verified patient
Jan 2024Doctor Owens is great !
Verified patient
Jan 2024Dr. Owens has always listened to me. She is very easy to talk to, and I have the upmost respect for her.
Verified patient
Jan 2024Dr Owens is very attentive to what you have to say. She is a very good Dr.
Verified patient
Jan 2024I’ve been a patient of Dr Owens since1966. She has never disappointed me.
Verified patient
Jan 2024Dr Owens and staff always make me feel well cared for and respected.
Verified patient
Jan 2024I have referred friends to Dr Owens over the years. I hope I never lose her for Primary Care Physician.
Verified patient
Jan 2024Dr Owens is so kind and she has always listened to me. She does not rush me. I appreciate that as it’s hard to get in to see her.
Verified patient
Jan 2024I am always treated with the utmost care and respect by Dr Owens and her staff. I get time to discuss how I am found as well as time for great care. Dr Owens had care for me for years and I am in great health!
Verified patient
Dec 2023Dr Owens takes the time to explain my medical issues and followups with a written review.
Verified patient
Dec 2023Long-time patient and very happen with the care I’ve been given. My only issue on this visit concerns the medical assistant: there always seems to be a new face and this one did not introduce herself, don’t think I saw a smile on her face or heard one in her voice. Very surprised as the rest of the support staff is, well, supportive! Lab personnel are unsung heroes in my opinion.
Verified patient
Dec 2023Dr. Owens is very knowledgeable and explains information to me so I can understand. She is very kind and listens to what I have to say.
Verified patient
Dec 2023Dr. Owens and the staff were wonderful.
Verified patient
Dec 2023Dr Susan Owens is my Doctor. She is a professional, caring & excellent Doctor! She responds quickly to test results with an email summary of results! I appreciate this very much as well as her expertise!!
Verified patient
Dec 2023I have been seeing Dr. Owens for over 20 years and she is wonderful . Her nurse is great.
Verified patient
Dec 2023Always trust my health and well being with this group of professionals . Dr Owens and her staff are the best .
Verified patient
Dec 2023Dr Owens is GREAT!!
Verified patient
Dec 2023Dr Owen’s and her assistants are the best !
Verified patient
Dec 2023I have been coming to see Dr. Owens and her team for years; very satisfied.
Verified patient
Dec 2023Excellent caring individuals. Couldn’t ask for a better experience. Dr. Owens and her team are great! The whole experience was A+.
Verified patient
Nov 2023Dr Owens is very thorough, listens and takes action on any concerns.
Verified patient
Nov 2023Dr. Owens is very understanding, cares about you health!
Verified patient
Nov 2023It was a very positive 6 month physical! Check in was easy and The nurse was very nice and professional. Dr. Owens is the best primary care physician I have ever had and I feel totally comfortable telling her all my concerns and needs. She is always very thorough and refers me to other specialists as needed. I can’t tell you how much I appreciate her care. I am grateful to have her as my Doctor.
Verified patient
Nov 2023Dr Owens always listens and we discuss ways to keep me healthy
Verified patient
Nov 2023Physician has good listening skills. Did not feel rushed.
Verified patient
Nov 2023She is an amazing Doctor. Her assistant is wonderful also.
Verified patient
Nov 2023Dr.Owens and her team are awesome. The entire office is professional and friendly.
Verified patient
Nov 2023Dr Owens is always so patient and thorough! I Highly recommend her!!
Verified patient
Nov 2023I have been seeing Dr Owens for close to 30 years and have never once thought about changing. Her and the whole staff or excellent and I would highly recommend them to anyone who needs a Doctor. In fact she has seen my brother, dad and aunt also and has taken care of all of us to the highest level.
Verified patient
Nov 2023Dr Owens and her nurse are always friendly, caring and answer all my questions. Great combination
Verified patient
Nov 2023I was fortunate to be accepted as a new patient by Dr. Owens. She has genuine interest in her patients and her professional knowledge is outstanding. The support team works extremely well together. I observed staff stepping in to assist co-workers and patients without waiting to be asked. “How can I help?” seemed to be the slogan for the practice.
Verified patient
Nov 2023Dr Owens was very nice and knowledgeable.
Verified patient
Nov 2023Have had Dr Owens for my PC for25 years. Would only hope she would stay another 25 but know highly likely. Wonderful practice!!
Verified patient
Nov 2023Dr. Owens is wonderful. Feel so blessed to have her as my doctor!
Verified patient
Nov 2023Great staff and Dr Owens is a wonderful heartfelt Dr. I’ve been seeing her so long she’s like a part of my family..
Verified patient
Nov 2023Dr Owens is very knowledgeable, compassionate, and thorough. She is a huge asset to this practice!
Verified patient
Nov 2023I have been with Dr. Owens for well over 20 years and she's an amazing provider. I never feel rushed or that she can't answer any of my concerns.
Verified patient
Nov 2023DR. Owens is Great !
Verified patient
Oct 2023Dr. Owens always shows empathy, an awareness of current medical research, and listens carefully. She responds quickly to any questions, whether during an office visit or through an online portal message. She smiles often and is just a wonderful doctor. I am so fortunate to have had her as my internist for twenty-one years. I couldn't have found a better one anywhere.
Verified patient
Oct 2023Dr. Owens has been my doctor for more than 20 years. She is the best physician I have ever had.
Verified patient
Oct 2023Nurse and Dr were caring, knowledgeable & professional.
Verified patient
Oct 2023I felt well cared for and everyone was do kind.
Verified patient
Oct 2023Everyone was very nice from the minute I walked into the room. Dr Owens is excellent as well as the nurse.
Verified patient
Oct 2023Dr Owens was very attentive. She Icommunicates well and, via, the portal, very easy to contact. This is my annual physical
Verified patient
Oct 2023Dr Owens and her staff Treat you with kindness and care and listens to you Wonderful!!
Verified patient
Oct 2023I like my Doctor very much!
Verified patient
Oct 2023The visit was perfect,Our Dr Owens and staff are the best and have been for the many years that we have been getting our Medical Care with them
Verified patient
Oct 2023Quentin was so kind and really listened. He offered suggestions to overcome when I am feeling anxious. He seems like he genuinely cares. I left feeling more relaxed than when I came into the office. Dr. Owens is such a wonderful doctor she always has the best solutions for me. The whole office is great!
Verified patient
Oct 2023Dr. Susan Owens is amazing and so is her PA Allison. I will never go anywhere else even though I moved farther away.
Verified patient
Oct 2023Always a pleasure to see Dr Owens & her assistant is truly a joy to be around. Very friendly! Efficient! They make a great team.
Verified patient
Oct 2023Love Dr Owens!!!
Verified patient
Oct 2023Dr owens spends time explaining my situation & made appts for getting me in for tests urgently needed. She doesn't rush you & answers your questions even though she has lots of patients waiting. I have been with her for over 20 yrs
Verified patient
Oct 2023She always been a great doctor and listens to what I have to say.
Verified patient
Oct 2023Always treated courteously and caring
Verified patient
Sep 2023We've had these people as our doctors for 20+ years. We couldn't do better
Verified patient
Sep 2023All the staff was helpful and friendly.
Verified patient
Sep 2023Dr. Owens is the best!! She is so caring and compassionate and treats me as if I am her only patient. She cares so much.
Verified patient
Sep 2023I have been a patient of Dr. Susan Owens at First Charlotte Physicians Matthews for 14 years, as is my husband, and highly recommend Dr. Owens and the practice. The staff is always friendly and helpful.
Verified patient
Sep 2023Dr. Owens is amazing. She’s clear, knowledgeable, kind, listens and is very helpful. All the staff is great.
Verified patient
Sep 2023Dr. Owens is one of the best doctors to be privileged to have as your doctor. She is professional, intelligent, understanding, kind, and knows how to solve medical issues. She meets you where you are. She is just the best PCP. I am very pleased with the care and the staff.
Verified patient
Sep 2023Everything was great as always. Dr Owens is the best :-)
Verified patient
Sep 2023Dr.Owens is the best! She listens to all my complaints and questions very patiently. She is compassionate and ‘fixes’ my health problems.
Verified patient
Sep 2023I love my Dr Owens she shows compassion takes her time and I don’t feel rushed. She is very through I really feel comfortable with her and she meets my health needs
Verified patient
Sep 2023Dr Owen's always listens to your concerns. She is always caring and makes you feel comfortable. She takes however much time you need. I appreciate her. Thanks, Dr Owen's.
Verified patient
Sep 2023Caring and concerned about me and my health.
Verified patient
Sep 2023Professional, caring, and concerned
Verified patient
Sep 2023Good experience Love Dr Owens
Verified patient
Sep 2023From reception, to the medical assistant, Dr. Owens and the lab techs everyone was great!
Verified patient
Sep 2023Listened and gave great advice.
Verified patient
Sep 2023Think Dr. Owens is a wonderful doctor. She is thorough and easy to talk with. Feel comfortable asking questions in person or through my chart. Couldn’t ask for a better physician.
Verified patient
Sep 2023DR Owens is the best.
Verified patient
Sep 2023always professional, efficient, kind and understanding, listening to patient with caring response EXCELLENT
Verified patient
Sep 2023Dr. Susan Owens is attentive, knowledgeable, and professional. She listens and respects my words. And she is personal, remembering past conversations about significant events in my life….
Verified patient
Aug 2023Dr Owens has been my doctor for over 20 years and I hope to continue with her a she shows personal interest in me. She is a caring doctor.
Verified patient
Aug 2023It’s always a great experience
Verified patient
Aug 2023Dr. Owens , as well as her nurse, are wonderful. She listens to all concerns and is very patient.
Verified patient
Aug 2023I am very grateful for Dr. Owens and the staff. I was well taken care of by the very friendly, personable and professional staff!!!
Verified patient
Aug 2023It's always enjoyable to see Dr. Owens, she takes her time and the small talk is enjoyable.
Verified patient
Aug 2023I was satisfied with the help I received during my appointment time.
Verified patient
Aug 2023Dr Owens is such a efficient and very caring doctor. I am blessed that she has treated me for so many years. She is the best!!!!!
Verified patient
Aug 2023Always excellent. They are the best
Verified patient
Aug 2023It was a pleasant visit with Dr. Owens. She answers all my concerns. Told me when my next apppintment would be, in rhe year pf 2034. Had my blood done.
Verified patient
Aug 2023Dr. Owens took time examining me and I didn’t feel rushed. She is consistent and caring each time I meet with her.
Verified patient
Aug 2023I am a long time patient of Dr Owens and I appreciate her and her care so much!
Verified patient
Aug 2023Dr. Owens always answers my questions clearly and gives me great care. Alyssa made me feel very comfortable and respected, too.
Verified patient
Aug 2023Dr. Owens is the best. She’s been my primary physician for 22 years. She’s always thorough, patient, a great listener, very knowledgeable and willing to spend the time needed to fully treat you.
Verified patient
Aug 2023Dr Susan Owens is a wonderful Dr. she is very professional and personable!!
Verified patient
Aug 2023DR OWEN'S IS A GOOD DOCTOR. SHE MAKES YOU FEEL COMFORTABLE DURING YOUR VISIT. SHE ALSO TRYS TO SEE THAT ALL YOUR MEDS ARE UP TO DATE AND SHE WILL SEE THAT YOU GET ANY OTHER TREATMENT THAT YOU SHOULD NEED.. I REALLY LOVE HER . SHE IS GREAT.
Verified patient
Aug 2023Had to wait a very long time.
Verified patient
Aug 2023Everyone at the clinic was friendly and efficient. Dr. Owens is top notch. She listens intently. She has a way of relating to and understanding my concerns and needs. I always feel better after going over my labs and treatment plan with her.
Verified patient
Jul 2023Everything was excellent!!
Verified patient
Jul 2023I have been going to Dr Owens for almost 20 years, she is always kind, considerate and so easy to talk to.
Verified patient
Jul 2023Dr Owens as always goes above and beyond in providing guidance as to heath care needs.
Verified patient
Jul 2023Dr. Owens is always very supportive and is a great patient advocate.
Verified patient
Jul 2023Dr Owens has been my doctor for many years…she is so personable and caring and always so willing to take the time to listen to my concerns or questions …she’s the best!
Verified patient
Jul 2023I have been seeing Dr Owens at First Charlotte Physicians Matthews for over 20 years. I can't imagine going anywhere else. Even when I must be seen on an urgent basis & cannot see Dr Owens, I've never been disappointed with any other physician that I've seen. And I must say FCP Matthews is so organized & well run, it's a pleasure going to the doctor.
Verified patient
Jul 2023Great as usual
Verified patient
Jul 2023Dr Susan Owens is a great doctor. She attentively listens to your thoughts and concerns. She has answers for your questions. She does her best to work with anything you suggest. She was able to work me in her schedule. She is exceptional. I am very lucky to found her. I think this practice runs very smoothly, efficiently, and is customer oriented. The best I have seen in my 64 years. Thanks to Dr. Owens and staff.
Verified patient
Jul 2023Dr. Owens is professional, kind, thorough and always follows through. She is a great resource for our family. Thank you for allowing her to reach her patients and make a difference.
Verified patient
Jul 2023I am very pleased with Dr Susan Owens. I feel that she gives me excellent care, and she also take time to listen. Thank you so much
Verified patient
Jul 2023Have been her patient for many years and completely trust her professional and courteous care.
Verified patient
Jul 2023I am grateful to my doctor and her team.
Verified patient
Jul 2023My visit is like going to see friends.
Verified patient
Jul 2023Susan Owens is ABSOLUTELY THE BEST !!!
Verified patient
Jul 2023I love Susan Owens. She has taken care of me for years.
Verified patient
Jun 2023I've been with Dr. Owens since 1999 and would not change. She is an awesome physician and is very caring. She takes the time to make sure I understand my care. First Charlotte Physician's office is very organized and has great staff from the front desk on.
Verified patient
Jun 2023Dr Owens is an excellent doctor. I’ve been going to her for years. The whole staff is outstanding
Verified patient
Jun 2023Dr Owens is a concerned, caring, and thorough provider. I hope she will stay as my doctor for many years to come. The staff, and nurses are wonderful, too. I saw Alissa, who took my vitals etc, fir the first time and she was friendly and efficient. She made me feel very comfortable. I hope to see her again.
Verified patient
Jun 2023I always appreciate the office staff for their politeness and kindness. Alissa is very sweet. I trust Dr. Owens and feel that she treats me with much personal attention. Because I have an additional question I will direct this to her through MY CHART.
Verified patient
Jun 2023The front office staff was great from check in to check out. My RN was great as she prepared me for my visit with doctor. Dr Owens was fantastic as always! She is always caring and concerned about my health and me as a person. Thank you
Verified patient
Jun 2023Dr. Owens and her team are wonderful and I feel very confident in their care for me.
Verified patient
Jun 2023My provider/doctor is super there is no other way to describe her she is first class and I have been with her as a patient for 25 years. She is very knowledgeable and caring. I feel like she goes above and beyond.
Verified patient
Jun 2023DrOwens is always the best in patient care , and very professional but always makes you feel like your thoughts matter. She goes over and above .
Verified patient
Jun 2023Love Dr Susan Owens… she has been my primary doctor for many years.
Verified patient
Jun 2023I felt like the doctor didn’t take much time with me like she was rushed
Verified patient
May 2023I felt cared for and I felt important. Thank you.
Verified patient
May 2023I LOVE this medical practice. Dr. Owens and the entire staff are the best!
Verified patient
May 2023Enjoyed my visit very nice . I really understand
Verified patient
May 2023Dr. Owens is the best!
Verified patient
May 2023Dr Owens is a very personable. Doctor asked a lot of good questions and loved dealing with her. She is definitely a doctor. I would love to continue seeing as she makes you feel like you are heard and that there are options for treatment.
Verified patient
May 2023Dr. Owens is BOTH professional and extremely caring.
Verified patient
May 2023Very professional, friendly, and awesome people at this office
Verified patient
May 2023Dr. Owens listens to you. She seems to care.
Verified patient
May 2023Dr. Owens is amazing. Her staff is amazing too!
Verified patient
May 2023Everything was GREAT!!!!
Verified patient
May 2023Dr Owens has treated our medical needs for the past 16 years,she is the best and we trust her without any doubt,we are very fortunate to have her as part of our medical team and we will continue to have her as ourPCP ,as long as we have the cholce
Verified patient
May 2023I have been a patient for a long time. I am very satisfied with my treatment. Dr. Owens gives excellent care.
Verified patient
May 2023Everyone was very helpful and took the time to listen.
Verified patient
May 2023Dr. Owens is the best doctor I have ever had. Very thorough, asks questions and tries to answer/resolve every issue! I am lucky to have her. Her nurse assistant is also excellent! Great visit as always!
Verified patient
May 2023I was treated kindly and with respect. I felt well informed.
Verified patient
May 2023Dr Owens is the most caring physician and I trust her completely with my health care.
Verified patient
May 2023Great visit.
Verified patient
May 2023Dr. Owens always listens to my problems and offers solutions. Would never change Doctors!!
Verified patient
Apr 2023My PCP has well-earned my respect and trust for my healthcare.
Verified patient
Apr 2023Dr. Owens takes time to listen which is fantastic!
Verified patient
Apr 2023Dr. Susan Owens is always kind, friendly, an empathetic listener, and knowledgeable and current in all the medical issues and questions I have. She couldn't be a better primary care physician in any way I can see. The staff is always helpful and friendly and professional. It seems most of the same front counter staff has been there almost all of the twenty-one years I have gone to the practice.
Verified patient
Apr 2023Everyone was very professorial courteous and knowledgeable.
Verified patient
Apr 2023Dr, Owens and her assistants are the Best
Verified patient
Apr 2023Best Provider in Charlotte area
Verified patient
Apr 2023I have been a patient with Dr. Owens for over 21 years and I am completely satisfied and happy with her advice. She is always very helpful and pleasant!
Verified patient
Apr 2023I have been a patient since Dr. Owens began at Presbyterian Hospital. Not once was I every disappointed with her medical knowledge, courtesy and sincere interest in my well being. My daughter has been a patient of hers for a few years and travels more than two hours to see her. I would say, we are extremely happy to one of her patients.
Verified patient
Apr 2023I love Dr Owen's been seeing her since she started at the practice.
Verified patient
Apr 2023This is a fabulous office. I always feel confident in their care
Verified patient
Apr 2023Dr.Owens is always great to see and visit with, as she is always attentive and supportive to hear about all of your concerns, both big and small.
Verified patient
Apr 2023Dr. Susan Owens has been my doctor for many years and has always provided the best care possible.
Verified patient
Apr 2023Dr Owens always takes the time you need and is aware of complex medical history.
Verified patient
Mar 2023Dr. Owens is the best! She is professional yet warm & compassionate. She is very thorough & i trust her clinical judgment completely.
Verified patient
Mar 2023Dr. Owens is very knowledgeable and helpful.
Verified patient
Mar 2023Dr owens has been my dr for at least 21 years she is the reason I choose to come there
Verified patient
Mar 2023I love Dr Owens. I am a long-time patient.
Verified patient
Mar 2023I love Dr. Owen's and all the staff.
Verified patient
Mar 2023I appreciate that I have adequate time to talk to my doctor. Also, I like that I can get lab work done all in one visit.
Verified patient
Mar 2023I have seen Dr Owens for years. I wouldn’t go anywhere else for my healthcare. Her medical assistant was very nice, kept me informed of delays & even brought me a bottle of was to drink while I waited!
Verified patient
Mar 2023Dr. Owen has always taken excellent care of my medical needs. Though I usually only see her once a year, she knows me personally. I am very comfortable with her as my medical advocate.
Verified patient
Mar 2023I have been seeing Dr. Owens for years. Would highly recommend her.
Verified patient
Mar 2023Dr. Owens is the best. She listens to my concerns.
Verified patient
Mar 2023Dr Owens is one of the best! Very personable, knowledgeable & genuine!
Verified patient
Mar 2023Love my Dr Owens very caring takes her time very personalable
Verified patient
Mar 2023Dr. Susan Owens is a fantastic doctor. She takes time to listen to your problem to get the best results possible.
Verified patient
Mar 2023Dr Owens is always top notch. She has been our family Dr for over 20 years and I have the utmost trust in her. She’s GREAT !
Verified patient
Mar 2023A wonderful doctor, she has been my doctor for at least 25 years.
Verified patient
Mar 2023Dr. Owens always take time to listen to your concerns about your health. Also the people in the lab were excellent. I also like how quickly you get your bloodwork back. Novant is greatly appreciated.
Verified patient
Mar 2023For 25 years, Dr Owens has been proactive in diagnosing and treating my conditions. I trust her completely. It is a partnership.
Verified patient
Mar 2023Been happy here.
Verified patient
Mar 2023It’s always a good experience when I go into the Matthews office to see Susan Owens. She is very personable and she takes her time…:) I travel two hours to see her for my check ups and physical .
Verified patient
Feb 2023I have recommended Dr Owens to others because she is a caring physician who has tended to my medical needs for many years.
Verified patient
Feb 2023Dr Owens and her staff are very personable and really listen to and address your concerns.
Verified patient
Feb 2023Dr. Owens is great.
Verified patient
Feb 2023Dr Owens is an excellent provider. She has served our family very good for many years. She is a wonderful lady and we feel like she is family.
Verified patient
Feb 2023I really like dr Owens would not want to go to any one else she is so good and kind
Verified patient
Feb 2023I’m fortunate to have Dr Owens as my physician.
Verified patient
Feb 2023I have been a patient of Dr. Owens for many years now. I have moved a distance from her office, but I will continue with her because of the quality of care I receive from her. I have the utmost confidence in her for my best care.
Verified patient
Feb 2023Been with Susan Owens as my Primary Care Doctor for over 25 years. Trust her implacably.
Verified patient
Feb 2023Dr Owens is amazing.
Our Ratings Process
Reviews are only displayed for Novant Health team members who have accumulated 30 or more patient surveys in a 12 month period. Patient surveys are not collected from patients seen at an urgent care, emergency room or behavioral health clinic.
Location
Primary location
Wheelchair accessible
1401 Matthews Township Parkway, Suite 200
Matthews, NC 28105
Phone: 704-384-6901
Fax: 704-384-6902
Hospital Credentials
Novant Health Matthews Medical Center
Novant Health Presbyterian Medical Center