Excellent experience all around! Compassionate and very professional

Dr. Craven was professional, personal and helped me greatly.

Now this is how to run a medical facility! I had intermittent knee pain, so I got a quick appointment with Dr. Charles Craven. My appointment was for 9:20 and by 10:20 I was walking out with a plan of action for my knee after having x-rays taken and thoroughly explained (to me) by Dr. Craven, an extremely knowledgeable, articulate, and caring physician, who patiently answered all of my questions. Everyone in the clinic, from the receptionist onward was unfailingly professional and kind. This was the best treatment I've ever had in any medical clinic, and I've been through a lot of them!

I was very impressed with the time and education Dr. Craven provided me with. I would highly recommend him.

Dr. Craven took his time explaining everything about my surgery. Answered my questions. I believe he is very concerned about getting his patients well and pain free. He seems To be a very caring doc, and with a caring doc makes surgery better

Dr. Craven is wonderful in every way. He is so kind, knowledgeable, and pleasant. I would recommend him to anyone. This clinic and their staff are all great.

Dr. Craven and everyone at this practice was great!

A delightful place where everyone puts you at ease. The doctor listens carefully and goes above and beyond by making a referral when you have an issue that is not his area of expertise. Wonderful care given by all here.

Great experience, professional and friendly all around!

Appreciated doctors feedback. Felt he definitely listened to me.

Wonderful courteous ppl ,very efficient , knowledgeable and kind as well as helpful

One of the most friendly staffs I have ever encountered. I liked the way each one came out into the waiting room to meet each patient. Very thoughtful! Dr. Craven is so friendly and congenial.

For the first time the doctor was late so I had to wait. Nurse came in to let me know there was a delay. When doc came in, he was obviously in a big hurry. Not sure what was going on. My appointment was already rescheduled from the original time. Dr Craven is usually on time.

Dr Craven was really great. Nice , friendly and explained all my problems so I understood them. I will be seeing him again.

Always come out more informed and knowledgeable about the issues I visit for.

Excellent hospital with a very professional staff.

I was very lucky enough to have a great O ortho doctor he was extremely professional great guy

Dr. Craven was outstanding and definitely gave me attention and was very direct in our conversations and explained everything clearly to where I can understand and have enough information to make a decision. His staff (receptionist at sign-in and nurse) were very pleasant and made me feel comfortable.

Wonderful doctor and staff. Very convenient location. Top notch in every way.

They listened, worked well as a team, went beyond my expectations. Many thanks

I’ve never had a provider go into so much detail preparing and reviewing my problem as Dr Craven did for the visit. I was so grateful for the time that he had spent preparing to meet with and the effort that he is putting into trying to help me find a solution to my problem.

Dr. Craven was very personable and pleasant. Had very good bedside manner and was very easy to talk to. He treated me with kindness and respect! I would highly recommend him.

All employees were extremely friendly and informative. Beautiful facility and. Very clean. We were most impressed with Dr. Craven. He explained the procedure, showed me the X-rays. I’m so glad I was referred to him by Dr Mason.

Dr. Craven was very factual about my knee.

My selection of Dr. Craven was a great choice. Sometimes one just gets lucky!

Excellent care by the staff and Dr. Craven!!!

Dr. Craven was so kind, patient & listened to my concerns. He helped me so much with my sore knee. His staff were all very pleasant & helpful. I highly recommend Dr Craven for any orthopedic problems. Thank you Dr. Craven!

Dr. Craven and staff were excellent!

Dr. Craven and his staff are exceptionally experienced and professional, respectful, and considerate.

this surgeon was straight forward with great tact and respect. he gave me options that have not been provided previously. i felt at ease and a bit stunned when this doctor made my condition clear to me. best darn surgeon i have ever met. he is a gem among humans.

all of my questions were answered in a most caring way'

Awesome!

Dr. Craven diagnosed my pain right away and the shot of cortisone is working well. I appreciate his expertise and kindness. It is comforting to know there are orthopedic doctors I can depend on. Thank. You.

Everybody was very professional and seemed very competent. Everyone made me feel very comfortable and I trusted them in their care. I would definitely recommend this office to anyone.

Friendly staff. Very attentive and accommodating. Dr Craven was very nice and listened to my concerns.

Dr Craven is an incredible doctor. No one is better.

I was very happy with the amount of time spent on the examination and the information I was given about my problem.

Everyone was very helpful and very nice to me.

Wonderful care

I have already recommended Dr Craven to an acquaintance.

Visit went better than I had hoped. Dr. Craven was excellent and communicated clearly and succintly. I feel confident that my needs will be met to the best of his ability.

The whole staff was really good to me.

Dr. Craven was efficient and reassuring that I will never need hip replacement. His staff were very nice. It seemed to me that the staff and Doctor were like a well-oiled machine - but humanistic and caring.

Dr Craven was excellent. He listened to me, answered my questions and was very informative.

Every person were very nice and friendly. Thank you.

Dr. Craven is excellent. He listens and is quite helpful. I am always seen promptly after the time of my scheduled appointment. I would recommend Dr. Craven and Novant Orthopedics highly.

Dr. Craven is very personable and easy to talk to. Joel is awesome!

Dr Craven is like working with a friend Very professional

Good visit Treated well Trust that I have a good plan to get well soon

Dr Craven was great. He listened to everything I had to say and explained what he was doing and what the next steps were.

Every question answered. Preparing for surgery.

The staff was welcoming and personalized the visit. Dr. Craven listened, examined, verified and then explained what a procedure to resolve knee problems would entail. He was very through, and instilled confidence in his proposed solution.

Stellar experience

Everyone treated me extremely well. I would recommend them to anyone. They took very good care of me and my needs.

Dr Craven and his staff are excellent!

I was treated with the utmost care and respect. The staff was very attentive and responsive to all my questions and comments.

This is the second knee replacement and also Dr. Craven did my husband’s knee I recommend him to my friends

Love the while office and Dr Craven in the best. Wouldn't have anyone else to do my knees.

Everyone was awesome. Staff n doctor was very nice and answered any questions and made me feel better about having a surgery. Most definitely will recommend them .

Everyone was very helpful.

Great doctor

Dr. Craven is great!

Dr Craven and staff are always professional, friendly, attentive and you feel they have your best interest at heart. Dr Craven is knowledgeable and I appreciate his honesty when it comes to your care. Thank you

Great people to work with Thank you very much for helping me with my medical problem

Very good service.

I would like to thank them for helping me feel better and help me understand why I was in pain. It was a great doctor visit and I am in less pain at this time! Thank you very much!

Great staff. Dr charles is the best at what he does and friendly .he did 2 out of 3 of my total knee surgeries. He is totally the best at what he does.

Very caring and understanding doctor.

He was attentive as to what I said about my knees.

This was a very pleasant and productive visit. I have only good comments. I have no complaints.

My visit with Dr Craven was excellent!

Dr Craven was thorough and gave me confidence that he was going to make me feel better, and he did. Couldn’t ask for more!!!

This has been a very positive experience!

The entire team is friendly, courteous, and professional.

Dr. Craven is great!!

Kind and very helpful; (Joel) even with a great sense of humor (Ali) made everything feel good. The next visit will determine my future!

I love all the staff they’re friendly and nice. Dr. Craven is one of the best doctors around. I don’t know what else to say. He did such a great job on my knees I would recommend him all day long.

He was awesome!

Everyone was very nice and pleasant! Dr Craven was great too !

Very professional but also felt they cared for my care and explained everything to me .

Very good and helpful ,Dr was great and I could move for the next five days without pain. Great visit.

The entire staff was so kind smiling and just fantastic. Great group of people here!!

Dr. Craven had done his home work and had a plan to be carried out which he did.

Very friendly and professional to all if the staff.

I saw Dr. Craven and he was very professional and he took care of my knee problem and I will see him again for further knee issues.

All of the Novant employees were courteous, I do appreciate this facility.

A truly wonderful doctor who makes you feel safe! I highly recommend this truly fine healer who epitomizes the title caregiver.

Dr. Craven is great and I totally trust him with my health. The team is very professional, courteous, and efficient.

Dr Craven is the nicest doctor I have ever met.

The Orthopedic I saw was great and very informative about my needs! Awesome!

Dr Craven is a great listener and that made explaining my situation and getting feedback a pleasant experience. His remarks and my care plan seem tailored to my situation.

Great staff and doctor

I really did like Dr. Charles and everyone was so nice I would recommend them to all my friends

Excellent, I know I will need Dr. Craven again and I hope he will be there!

Dr. Craven is wonderful and I appreciate the care he gives.

Dr. Craven was a rock star I loved meeting him he made me feel very comfortable thru out the visit I'm very glad I was referred to him.

For hubert Suhr interpreter were provide very satisfied , Dr Craven (Ortho) did excellent .

Terrific provider. Excellent doctor

Loved Everything about the Practice. Dr Craven Was Fantastic!!

Dr and staff were awesome

Been with Novant for many years. Love the staff and the Drs.

I was terrified when I came in the office. The Doctor made me feel very informed and comfortable with the treatment. (Injection in the knee) He was very gentle and had a great bedside manner. I was surprised to walk out of the office with a smile on my face.

Dr. Craven was very respectful and compassionate.

The provider was very professional, courteous and understanding the staff was also courteous, patient and understanding

This experience was one of the very best I’ve ever had in my 71 years. It is one of the most efficient medical offices within the Novant organization; and all of the staff members were friendly, courteous, and professional. This was my first visit with Dr. Craven, and he is exceptional in all respects. I genuinely appreciate his concern, explanations, and plans for my treatment going forward. Thank you to everyone in this office.

I could not have better care, love, & kindness from everyone & continue to have. I'm so very thankful to Dr. Craven for his help & being such a dedicated Dr. Who Truely cares about his patients & recovery. God Bless all who work to help others.

Love Dr. Craven and his staff.

I appreciate the doctors. They seem to care and know me

Everyone was great.

Dr Craven was courteous and candid and I really liked him from the outset! I trust him with my care.

I was going to write Dr. Craven a thank you note. I slept all nite no knee pain. I stood at the stove no knee pain. We rode the motorcycle when I got home no knee pain. Please let him know how much he is appreciated.

I had a positive and pleasant experience at this office.

Dr. Craven explains in layman's terms what is going on with my healthcare. He gives me time to digest this information and allows time for me to then ask questions.

Dr. Craven and staff provided top-notch care.

I was extremely impressed by the doctor and all the staff and would definitely recommend him to anyone needing answers to orthopedic questions.

Dr was very good at explaining my options and open to listening and tailoring them to my needs and desires.

This practice is awesome. I felt very cared for and I feel very comfortable with Dr Craven. I’m very at ease that he is handling my total knee replacement. Definitely will recommend him.

First time visiting this practice and didn't know the doctor but I have complete confidence in him and the way treatment will proceed. He explained options and the way to proceed with each. Would definitely recommend him to friends and family.

Dr Craven and staff was very attentive. They gave remarkable care.

I've been going to Dr. Craven for several years now. He is an excellent physician, very caring and also very professional. I feel comfortable going there.