I had an EXCELLENT experience. Even bragged about it to others.

Dr. Cook was courteous, very knowledgeable, engaging. He listened carefully to my concerns, ordered imaging, then advised that I needed to see a Specialist whom he recommended. Dr. Cook’s Staff arranged for the recommended Specialist’s Staff to call me and an appointment was secured the same week! I have nothing but the highest regards for Dr. Cook and his excellent Staff.

I would like to have known when I should start my exercises.

First visit- courtesy, professional, friendly, and knowledgeable. We agreed on the best medical action for me.

Dr. Cook is the my only Orthopedic Doc I trust with my Shoulders.

Great experience from the time I walked into the door. The ladies at the front desk really set the tone for the entire visit. By far the best staff I have ever interacted with.

Great practice. Excellent doctors and staff. Very caring. Personal treatment !

They an outstanding staff. Everyone is friendly and professional. They always answer all of my questions and address my needs. It is worth driving from York because of the high quality of care that this team provides.

Excellent service

My provider and staff are so courteous and caring, even though they're required to stick to the 15min assessment and diagnosis, I wouldn't think of moving my care, even if they relocated to another location in Charlotte.

Dr Patton is a great addition to your office. Thank you

We arrived in the middle of a torrential rainstorm. The check in assistant immediately gave me handfuls of paper towels to dry off and was most helpful and compassionate.

Excellent care.

I feel really cared for with the professional detail I received from Dr Marcus Cook & his nurse and radiologist! They listened to my issues and were very thorough in evaluating and assessing my injuries. Best care I could have ever asked for!

It’s always a pleasant experience when I have an appointment. The staff is polite and professional.

Dr. Marcus Cook and his staff provided me with excellent medical care on my visit to evaluate mild to moderate discomfort in my shoulder as a result of intensive exercise. Every stage of my visit (reception, initial assessment, radiology, physician's examination, and check-out) was conducted professionally, compassionately and with a focus on the best outcome possible for my condition.

Dr. Cook is the best!!

Dr Cook takes time to listen and also be personable He checked me out thoroughly and listened when I pointed out where I felt the pain I know he will be there if I were to need him to make a surgical repair if necessary

Dzr Cook was very kind and compassionate. Answering all questions.

All the staff and doctors worked as a great team, and the visit was successful to get relief.

It was quite a while since I had been in and needed help but they all treated me like a valued patient and friend. Every one is so knowledgeable and professional. Dr. Cook is the best

Dr. Cook has amazing bed-side manner. He was kind and very thorough with his care and explanation of my situation. He is highly trusted by my family and I know that he will take care of me. N Taylor

They Always do an Excellent Job with me and my Husband too

Doctor Cook and his team give me outstanding care and support with my surgery.

Dr. Cook was excellent! I didn’t have a good Ortho experience with a previous provider. He exceeded my expectations! Bravo.

Dr Cook did and outstanding job explaining the do’s and don’t of what I should and can not do to prevent my knee from aching. Thank you great experience

This was my 1 year post surgery follow up. The entire recovery process has been wonderful. Dr. Cook and his entire team have been faithfully focused on helping my heal and progress to regaining my mobility.

Enjoyable, knowledgeable experience!

The doctor was very informative with me and I appreciate that !

The staff was outstanding!

It was my second visit to this facility and I came back because of the professional, and personal care I received. Thank you.

Great, knowledgeable staff.

My experience was very positive and effect for my needs.

Dr Cook is professional and very friendly. He replaced my knee three years ago and I couldn’t be more pleased. The staff is friendly and the service is intimate and comfortable. And unlike many doctors’ offices these days, the office is clean and bright and well cared for. I always recommend Dr Cook to my friends. I just wish he could improve my approach shot.

Everyone was professional and taken care of me.

As always everyone in the office was very sweet. Dr. Cook and his PA are easy to talk to and they take the time to explain the plan of care.

I was very pleased by all the staff, the guy at the front desk was very nice and helpful.

Outstanding doctor and staff. I’ve already referred to 2 friends.

Excellent care and service at this facility. Doctors and support staff are helpful and kind!

Dr Cook has been excellent thru ought my medical situation. Excellent physician and staff. Would highly recommend the team to anyone seeking osteo care.

It had been a while since I've seen Dr Cook but he was just as good today as he was then

Dr. Cook and his staff are great.

Great office environment with terrific people.

Great

THIS IS BY FAR THE BEST OFFICE IN YOUR SYSTEM. EVERYONE IS EXCEPTIONAL AT THIER JOB. THEY TAKE THIER TIME WITH YOU, ANSWER ANY QUESTIONS, KEEP YOU WELL INFORMED AND JUST EXTREMELY NICE .

I love my experience with Dr. Cook. He is thorough and very professional.

Everyone was great. Thanks

Dr. Cook is the man.

Love this facility. Everyone is friendly and the Doctors listen to you and help you make decisions that's best for you.

Dr Cook is an amazing doctor

Everything Was wonderful.

Excellent care.

Always feel very comfortable when dealing with Dr Cook and Ryan and staff. I don't think you can find a better team.

Even tho I was late for my appt they didn't make me feel bad or rushed I really appreciated that

Always professional and caring

No long wait and everyone is very professional. I would recommend this practice, and have referred two others to this practice and Dr Cook

Issues addressed and answered!! Felt very confident in way answers were told. The Dr was beyond kind and understanding! Would refer him to anyone with knee issues. His pa was remarkable as well!!

I always feel like I am in the best hands at this clinic. Very professional. The best.

The Dr listened to my concerns and explained all my options.

Thanks again for getting me in so quickly on such short notice!! Doing much better now!!

I have nothing but thanks and praise for this entire group.

Dr. Cook took time to explain all my options . He listened to my feedback and from that point he made a decision on my next step of treatment . It was a great visit .

Felt very well cared for. Staff and Dr. Cook were terrific. Definitely appreciate all they did for me!

Dr. Cook is a wonderful, caring and well informed doctor. I totally trust him with my care.

Dr. Cook and his team are very friendly and helpful. I did not feel rushed or hurried, and they addressed all my concerns. I highly recommend them.

I liked to meet my new orthopedic american doctor, who spoke very clear to me

Great staff

Everyone was pleasant, warm while being professional. All my questions were answered and no one seemed rushed. This was an important appointment and I am very pleased with all I interacted with.

I would definitely recommend Dr. Cook to my family and colleagues.

Excellent experience.

Dr Cook replaces both of my knees and did a wonderful job so i’m very grateful.

Dr. Cook is clearly top in his field and I’m thankful to have seen him.

I've been seeing Dr. Cook since around 1997 when I had my first knee injury. He's done both my surgeries and my husbands. I love that he actually listens to you and doesn't push anything you aren't comfortable doing. Himself, his staff and medical team are top notch!

I trust this office and staff with my orthopedic needs and have been going there for 20+ years

Great Visit and they kept me informed

Keep POUNDING With Great ? Customer Service

Dr. Cook is a great doctor, good listener, compassionate, honest, and patient. My surgical experience with him was extremely positive.

Dr Cook has operated on both of my son-in-laws’ knees; seen my wife for her knee; so when my issue surfaced the choice was obvious. Good decision.

Dr. Marcus Cook was knowledgeable, kind, reassuring and I feel very confident in his surgical skills and that he will do his utmost to take care of me.

Dr. Cook has improved my life so much! I did not have any problems with 2 knee replacements. Everyone in his office are so kind and caring. I have already told several people about how good he is as a surgeon! I appreciate all he has done for me!

Very professional and compassionate with me.

This provider Dr Cook is amazing - thank you Dr Cook.

Everyone at the office is always friendly. They always get me in as soon as possible

Dr. Cook & his team listened to me after I wasted a year with a different orthopedist and gave me the treatment I desperately needed. They are the only ones I trust with my orthopedic health now!

They’re rarely any waiting. Every single person is pleasant and helpful.

Quick appointment scheduled. Great customer service and a great customer experience!

I love the whole staff. We are always laughing and it’s always a pleasure to see them. Been with Dr Cook and his staff since 2017

The doctors the nurses they were exceptional very nice very courteous had a great experience

Excellent care - always treated wonderfully!!

I would like for the staff to read my chart before calling me to see the doctor. I would like for the doctor to not to look at the notes from my previous provider and just agree because they are in the same network.

Very pleased with care and concern from all involved.

Office is not as large as my previous provider and Staff doesn't make you feel rushed. Very personalized care.

Happy with the ease of scheduling surgery and ability to check MyChart for applicable services/messages

Exceptional practice, start to finish.

Like always ' I was treated like Family "?

Everyone was extremely professional from front desk to check out. Thank you!