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Duncan-Butler, Susan Olive, MD

Affiliated with Novant Health
4.88 out of 5 | 132 reviews
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460
Overall rating
Administration and Staff
Medically Informed Visit
Bedside Manner
Privacy and Trust
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Learn more about our survey process.

Patient Comments 40 reviews
November 09, 2021
Dr. Duncan-Butler was amazing!
-Patient in WAXHAW, North Carolina

October 27, 2021
Dr. Butler & staff has always been pleasant, helpful and caring. My kids have been seeing her for over 15 years she is a thorough and well knowledgeable doctor. She even shared applicable knowledge with us worried parents (me) lol. I could not have a better doctor to care for my kids needs. Thank you ALL for what you all do. The other doctors too my child has seen them as well and it’s no difference therefore, they all are top notch in my book.
-Patient in MONROE, North Carolina

October 20, 2021
Dr. Butler is amazing, and we cannot say enough wonderful things about her! Her expertise and advice are always helpful, and we know she truly cares for our family. She and the nurse (Shannon) gave exceptional care with genuine concern and interest. The office was super clean and the staff was very friendly and helpful. An awesome experience in every way! These are all things we know we can rely on each time because Dr. Butler and her team are top-notch! We recommend them every chance we get.
-Patient in Monroe, North Carolina

October 14, 2021
Dr.butler is amazing we love her!!! I've been going to her since I was a kid.Three kids later she is still the best provider
-Patient in CHARLOTTE, North Carolina

October 13, 2021
Dr. Duncan-Butler is an outstanding clinicIan. As this was the initial visit she made sure to get a thorough history, established rapport with my tween by asking her questions and explaining to her why certain things have occurred and what may occur in the future. Dr. Duncan-Butler used developmentally appropriate language, was warm and engaging to my child the primary patient. Effortlessly gained my trust by an inclusive and excellent bedside manner. I am exceptionally pleased, and excited about her caring for my daughter.
-Patient in INDIAN LAND, South Carolina


Practice locations
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460

Provider video


Medical School:
Univ. of West Indies - Jamaica

University of Miami Jackson Memorial Hospital 1999

University of Miami Jackson Memorial Hospital 2001

Board Certifications:

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Susan Duncan-Butler, MD, was inspired to be a doctor for children because of the excellent medical care she received during her own childhood years. Dr. Duncan-Butler enjoys seeing children of all ages from newborns to adolescents and values the ability to have long-term relationships with patients and their families. She enjoys wellness visits and watching patients grow but also wants to help your child feel better when they are sick. Dr. Duncan-Butler considers it a privilege to be part of a team focused on providing excellent care to each and every patient. A daughter and son keep Dr. Duncan-Butler and her husband busy outside of work. Together they love watching movies, playing games, spending time together and traveling to new places.

Gender: Female