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Duncan-Butler, Susan Olive, MD

Affiliated with Novant Health
4.84 out of 5 | 178 reviews
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460
Overall rating
Administration and Staff
Medically Informed Visit
Bedside Manner
Privacy and Trust
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Learn more about our survey process.

Patient Comments 38 reviews
May 23, 2022
My teenage daughter's response after her visit with Dr. Butler was "I never had a doctor talk to me directly before." I felt Dr. Butler made my daughter feel comfortable and confident about talking about her health. Her nurse Shannon was extremely patient when it came time to draw blood and give vaccines.
-Patient in WAXHAW, North Carolina

May 18, 2022
I was early/on time for a 9am appointment. I work and my son is 2 and needed to get to daycare. We weren’t seen until 9:40. There’s just really no excuse for being seen so late, particularly when we have an early morning appointment. By that point, my son was tired of being there and was no longer compliant or well behaved and just wanted to leave. The visit was difficult and I couldn’t talk to the doctor really because he was so done with being there and in that room for so long. Very disappointing visit because I felt very rushed.
-Patient in Waxhaw, North Carolina

April 17, 2022
Dr. Butler & team are the best caring for my kids. I couldn’t have picked a better pediatrician
-Patient in MONROE, North Carolina

April 13, 2022
Dr Butler is THE BEST! She is caring and attentive and I wouldn't want anyone else to treat my kids. Her bedside manner can't be beat.
-Patient in FORT MILL, South Carolina

April 07, 2022
Dr.Butler was very kind, thorough and caring!
-Patient in Weddington, North Carolina


Practice locations
Novant Health Child & Adolescent Medical Group - Waxhaw
(704) 384-8460

Provider video


Medical School:
Univ. of West Indies - Jamaica

University of Miami Jackson Memorial Hospital 1999

University of Miami Jackson Memorial Hospital 2001

Board Certifications:

Learn More
Susan Duncan-Butler, MD, was inspired to be a doctor for children because of the excellent medical care she received during her own childhood years. Dr. Duncan-Butler enjoys seeing children of all ages from newborns to adolescents and values the ability to have long-term relationships with patients and their families. She enjoys wellness visits and watching patients grow but also wants to help your child feel better when they are sick. Dr. Duncan-Butler considers it a privilege to be part of a team focused on providing excellent care to each and every patient. A daughter and son keep Dr. Duncan-Butler and her husband busy outside of work. Together they love watching movies, playing games, spending time together and traveling to new places.

Gender: Female