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Schaeper, Mark Matthew, MD

Affiliated with Novant Health
4.59 out of 5 | 305 reviews
Family Medicine
Novant Health University Family Physicians
(704) 510-8000
Ratings
4.59
Overall rating
3.84
Administration and Staff
4.17
Medically Informed Visit
4.42
Bedside Manner
4.43
Privacy and Trust
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Learn more about our survey process.


Comments
Patient Comments 31 reviews
October 13, 2021
Great as always
-Patient in CHARLOTTE, North Carolina

October 10, 2021
There was no long waiting period to see the doctor at the appointed time and no long delays in examination.
-Patient in CHARLOTTE, North Carolina

October 08, 2021
Good experience except being forced to wear a mask.
-Patient in CHARLOTTE, North Carolina

October 08, 2021
I felt like my concerns were completely dismissed by the doctor. He completely dismissed my pain and discomfort. At the end of the visit, that I paid for out of pocket because I’m currently uninsured, he basically told me there was nothing wrong with me and to live with a bone protrusion in my chest. He didn’t ask me if I had any questions nor did he let me know what to do should I have questions after. I called the day after my visit to address the false notes on MyChart and demanded a call back because I was offended at what I saw. He lied and said my condition was painless, but he could put down where I’m starting my new job and that I’m well developed? I’m a fully grown woman. Why would there be any reason to write down that I’m well developed? His only recommendation was to get my cardio in my daily life, something I told him I already do. I’m also used to doctors letting you know they’re about to unrobe you and conduct intimate exams, he did not do this and that was alarming. Another case of a health care professional dismissing a black woman’s pain/concerns because for some reason they think we don’t have pain. I’m offended and will not let this go easily and I will not return to this office. All I ask is I would like copies of my X-rays for a second opinion. I do not trust Dr. Schaffer’s expertise or opinion.
-Patient in CHARLOTTE, North Carolina

July 30, 2021
My treating physician was able to successfully combine medical and personal skills in a way that put me completely at ease
-Patient in CHARLOTTE, North Carolina



Appointments




Practice locations
Novant Health University Family Physicians
(704) 510-8000


Provider video


Education


Medical School:
Univ. of Cincinnati College of Medicine
(1998)

Residency:
East Carolina Univ. School of Medicine 2001

Board Certifications:
Family Medicine


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Gender: Male