Mercy Rossana Moore, MD
Endocrinology, Diabetes and Metabolism
About Me
Languages
- English
- Filipino
Gender
Female
What I Treat
Specialties
- Endocrinology, Diabetes and Metabolism
My Medical Background
Medical school
University of Philippines (1989)
Internship
Internal Medicine - Michael Reese Hospital and Medical Center (1991)
Residency
Internal Medicine - Michael Reese Hospital and Medical Center (1993)
Fellowship
Endocrinology - UCLA Medical Center Program (1995)
Board certifications
- Endocrinology, Diabetes & Metabolism
Years of experience
Over 15 years of experience
Insurance Details
Before your appointment, verify with your insurance provider that this Novant Health location accepts your coverage. Some insurance plans may not be accepted at certain Novant Health locations where this provider is on staff.
We recommend you contact the clinic before your appointment with any additional insurance questions.
Reviews
Ratings by Category
Verified patient
Feb 2024Dr Moore is the best.
Verified patient
Feb 2024The entire staff was Awesome.
Verified patient
Feb 2024I was seen right away and didn't have to wait at all to be called back before my appointment time.
Verified patient
Feb 2024Dr Moore goes above and beyond
Verified patient
Feb 2024Felt comfortable and understood by Dr Moore
Verified patient
Feb 2024I have confidence in Dr. Moore to provide me quality care.
Verified patient
Jan 2024No waiting at all, friendly and efficient staff! I always appreciate Dr. Moore’s thoroughness and attention to detail.
Verified patient
Jan 2024My appointment could not have been more pleasant or efficient.
Verified patient
Dec 2023Staff very courteous and professional. Dr. Moore listened to my concerns and addressed them. Lady who drew blood samples should be a trainer on how it should be done. Exceptionally pleased with visit.
Verified patient
Dec 2023Very impressed with how thorough my exam and consultation was! I am 71 years old and never experienced such complete care as I am experiencing here. Thank you.
Verified patient
Dec 2023Just a great initial visit. Dr Moore was professional, thorough, friendly and knowledgeable.
Verified patient
Dec 2023I feel some what more informed. It’s not as clear as I wanted it to be but that is probably my ability to understand exactly what is going on. The Dr. spoke very clear suggestions too me and has me scheduled for another appt. In the near future. I think that will be what I need too get back to normal. Thank you for your concern. This has been going on for awhile.
Verified patient
Dec 2023Mrs Moore is a great DR
Verified patient
Nov 2023This was my first time seeing an endocrinologist. Throughout my visit I was with respect and kindness. Everyone I interacted with was knowledgeable, professional and thorough.
Verified patient
Nov 2023I arrived early and was seen early. Both Dr. Moore and her nurse were friendly and efficient. It was an excellent visit.
Verified patient
Nov 2023Dr. Moore was excellent. She was thorough and caught a mistake made by another professional. Someone transposed measurements into MyChart incorrectly causing me a great deal of stress. Noone addressed my question or concern for the result and was recommend to see an endocrinologist. Despite having to wait more than 2 months for an available apt. with Dr. Moore, I was relieved when she told me there was a mistake and all was good. However it did make my visit unnecessary. My confidence with Dr. Moore is held with high regard. But my faith in the overall Novant Health system is not positive and would not refer anyone to Novant overall.
Verified patient
Nov 2023Professional yet personal
Verified patient
Nov 2023As a senior citizen I was treated like a person not an old lady. All my questions were answered carefully that I was able to comprehend everything. A very pleasant visit.?
Verified patient
Nov 2023Dr. Moore is very caring and answered all questions about my ultrasound and deciding on a biopsy.
Verified patient
Nov 2023Very professional
Verified patient
Nov 2023Dr. Moore is a fantastic doctor.
Verified patient
Nov 2023Doctor Moore and her staff are wonderful.
Verified patient
Nov 2023She’s one of the best
Verified patient
Oct 2023Dr. Moore is one of the most caring & knowledgeable providers I have ever had. She is very quick to respond to all problems & questions I may have at all times. I trust her with my diabetes care completely.
Verified patient
Oct 2023Dr Moore rocks!!! Just love her professionalism and humor. The staff were so amazing today when I didn’t know how to give myself an injection and CVS treated me so poorly. I sincerely appreciate them working me in this morning! Love this office!!
Verified patient
Oct 2023The lab technicians were phenomenal and friendly. They took their time and had excellent skill.?
Verified patient
Oct 2023Very nice experience…..as usual…..
Verified patient
Oct 2023Received excellent care with empathy and compassion.
Verified patient
Oct 2023The provider was amazing. She listened and made sure to answer all of my concerns. She was empathetic and professional. I can tell she cares about the patients she treats. Every time I have been to this office, all of the staff do their job with care and professionalism.
Verified patient
Oct 2023The doctor show real interest in my condition. Behest spent a lot of time with me probing into the issue and offered considerable insight.
Verified patient
Oct 2023Dr Moore is always ready with suggestions to better my health. She's great!
Verified patient
Oct 2023Won’t be coming back to see Dr Moore.
Verified patient
Oct 2023Everyone from the front desk, medical assistant, physician, and check out was polite and welcoming. It was a great experience for my first visit!
Verified patient
Sep 2023Dr. Moore is great. Moore and her PA always remember me when I come in. We have a genuine chat about some personal stuff. Also, the nurses and other staff that are there I was courteous fun and just really sweet.
Verified patient
Sep 2023All the staff are always very courteous and kind. All the doctors and PAs are great. They listen to your needs and answer any questions that I may have very good experience every time I go. Then going to Novant for years and will continue.
Verified patient
Sep 2023ALWAYS TREATED VERY WELL
Verified patient
Sep 2023The provider had a cavalier attitude towards thyroid cancer. She did not want to perform further testing. I have zero confidence in this provider.
Verified patient
Sep 2023Love Dr Mercy Moore
Verified patient
Sep 2023I was given detailed information and all of my questions were answered. I feel much better after visiting Dr.
Verified patient
Sep 2023I always have a good visit
Verified patient
Sep 2023Dr. Moore is very professional and has good "bedside manner."
Verified patient
Sep 2023I received satisfactory health care. Thank you.
Verified patient
Sep 2023Great service by provider & staff. I love coming to the facility.
Verified patient
Sep 2023staff and Dr. made my visit a good experience.
Verified patient
Sep 2023All staff members were friendly and compassionate—definitely caring about my wellbeing. Dr. Mercy Moore is always so professional; she is easy to talk to and listens carefully to patient concerns. She is very knowledgeable. I appreciate the care I receive from Dr Moore and other staff members.
Verified patient
Aug 2023First time going there, everyone was so courteous and helpful. Dr. Moore explained everything and was very sweet and professional.
Verified patient
Aug 2023The front desk, nursing staff, and MD were all extremely friendly and professional. They were delightful!
Verified patient
Aug 2023Dr Moore is a special Doctor… she’s efficient, kind and brilliant…
Verified patient
Aug 2023Both Mercy & lab were wonderful.
Verified patient
Aug 2023It was a pleasure
Verified patient
Aug 2023Dr Moore was friendly and professional and asked many questions and listened carefully to my responses.
Verified patient
Aug 2023The Doctor heard everything I said, she made several recommendations and made other referrals for me as well.
Verified patient
Jul 2023Staff went out of their way to show courtesy & caring mannerisms
Verified patient
Jul 20231. There were no delays in my visit 2. I have already referred family members 3. The whole staff were wonderful
Verified patient
Jul 2023This was my 1st appt. Ms. Moore listened to my health issues & my despair that I've been trying to get well for over 10 yrs but have gotten little help from other doctors except for my family doctor. Ms. Moore seemed genuinely concerned. I do wish I would have known more questions to ask & I'm sure i left things out. She lists tests results quickly with messages which is great to know once u left the office she still remembered you. I'm hoping for my miracle.
Verified patient
Jul 2023Great staff. Really like Dr Moore. I have been going to her for about 8 years. She is very caring and thorough.
Verified patient
Jun 2023Dr Moore is a compassionate, very knowledgeable Doctor. I feel very secure in her care!!
Verified patient
Jun 2023Dr Moore is great.
Verified patient
Jun 2023On time service. Dr Moore patient, knowledgeable, caring. Staff caring.
Verified patient
Jun 2023Staff and doctor was great. They are always present and timely.
Verified patient
Jun 2023All good. Dr. Mercy is good and relates well. Quite happy with her.
Verified patient
Jun 2023Dr Moore is knowledgeable , personable, and caring. She keeps me informed and educated.
Verified patient
Jun 2023It was a good experience
Verified patient
Jun 2023Awesome ?? facility and workers very nice
Verified patient
Jun 2023Standard excellent service by a well trained and organized staff.
Verified patient
May 2023It was reassuring..
Verified patient
May 2023Dr Moore was very professional and helped me see what conditions I had in a very thorough manner.
Verified patient
May 2023Dr. Moore is personable and professional. She is so thorough with lab tests, and takes time to comment on the results. I was seen quickly, and the staff was helpful. I would certainly recommend her services.
Verified patient
May 2023Efficient, thorough, answered followup question promptly.
Verified patient
May 2023The staff is so friendly and seems like they are a great team.
Verified patient
May 2023Dr. Moore always sits down and oils me in the eye and talks to me. I would recommend her and her staff to anyone. She is at the top of my favorite doctors.
Verified patient
May 2023I left Dr. Moore's office feeling much better about my health.
Verified patient
May 2023Love dr Moore! The entire staff was very friendly, professional and got me in and out in a short amount of time!
Verified patient
Apr 2023Dr Moore is always very helpful and answers all my questions. And is very supportive.
Verified patient
Apr 2023Dr. Moore is a great doctor.
Verified patient
Apr 2023Dr. Moore is an exceptional provider. I completely trust her for my diabetes care.
Verified patient
Apr 2023Dr Moore was very knowledgeable and courteous
Verified patient
Apr 2023Dr Moore is a very good Diabetic Dr, I have known her for a long time. She communicates with me well and she joked with me and she knows what she doing. She’s always prepared. Am glad to have as my Dr.
Verified patient
Apr 2023Excelenticimamente super hatendida muy satisfecha
Verified patient
Apr 2023Everyone was great!
Verified patient
Apr 2023Dr Moore took her time and created a comfortable environment.
Verified patient
Mar 2023The Mercy Moore was very good. She listen to me and she definitely explain everything to me and I really do appreciate her very much. Thank
Verified patient
Mar 2023Everyone in this office is amazing! They’re so friendly and fun. I could work there. I just recommended them to a friend today
Verified patient
Mar 2023The doctor listened and responded to my concerns/questions.
Verified patient
Mar 2023Very caring and professional staff. Nice combination.
Verified patient
Mar 2023Dr Moore is a very caring physician.
Verified patient
Mar 2023I love Dr. Moore!! I feel like I am in EXCELLENT care. I feel like she really cares about me and my health
Verified patient
Mar 2023Excelente!!! Me gustaría como antes que el ultrasonido lo tomara la doctora en el consultorio como antes. Gracias
Verified patient
Mar 2023Dr. Moore listened and responded to any questions I had. Rapport was easily established. She appeared to be very knowledgeable.
Verified patient
Mar 2023Very happy with my visit. The doctor was great.
Verified patient
Mar 2023I have been a patient for many years. I Beleive that you definitely are a well organized group and are one of the very best. Thanks for the service that I get from you.
Verified patient
Mar 2023Dr. Moore was a good listener, paid attention to detail and was kind and friendly.
Verified patient
Mar 2023Very friendly staff. Clean office & rooms. Nurse & Doctor were both friendly, knowledgeable and caring.
Verified patient
Mar 2023Dr Moore is a wonderful Dr and cares about her
Our Ratings Process
Reviews are only displayed for Novant Health team members who have accumulated 30 or more patient surveys in a 12 month period. Patient surveys are not collected from patients seen at an urgent care, emergency room or behavioral health clinic.
Location
Primary location
Wheelchair accessible
1918 Randolph Road, Suite 220
Charlotte, NC 28207
Phone: 704-316-1125
Fax: 704-316-1126