Try the convenience of e-visits
You don't always have time to go to your doctor's office. That's why Novant Health offers e-visits. It's an online medical evaluation that allows you to fill out an electronic questionnaire about your symptoms. Your provider will determine a diagnosis and a treatment plan that may include prescriptions.
This convenient and affordable feature improves access to care for patients suffering from mild symptoms such as:
- red eye
- sinus problems
- vaginal discharge
- urinary issues or
- back pain
E-visits are also available for:
- pediatric diarrhea
- pediatric ringworm
- pediatric swimmer's ear
- pediatric lice
- pediatric pink/red eye
E-visits are only appropriate for less urgent illnesses and injuries. More severe problems will require a visit with your primary care provider, and if after hours, you may consider one of our urgent care clinics or a walk-in care clinic, depending on your situation. If you have a serious emergency, you will need to call 9-1-1.
To participate in an e-visit, please follow these simple steps:
- Log into your MyChart account.
- Click on the "begin an e-visit" button (desktop) or select "e-visit" on a mobile device.
- Accept the e-visit terms and conditions.
- Fill out a symptom questionnaire and submit it to your provider.
Your provider will review the questionnaire, confirm an e-visit is needed and determine course of treatment.
Please visit MyNovant.org, or call your provider, to request a secure activation code for your MyChart account.
Instructions for completing an e-visit from MyChart