Cost Estimates
Estimating the cost of my medical procedure
At Novant Health, we want to help you focus on what’s most important: getting and staying well. An important part of that commitment is helping you understand the cost of procedures and services. That way, you have the information you need to make the most informed healthcare choices possible.
Use our online price estimator tool to understand the out-of-pocket prices associated with many of the common procedures and services we offer. If you have any questions about the price of a procedure, you can also contact our dedicated financial navigator team to help you understand these estimates and what you can expect to pay for care.
Using our cost estimator tool.
Our online price estimator tool helps patients by displaying the out-of-pocket prices associated with many of the common procedures and services we offer. This is a helpful tool but please know it is not an exact, personalized cost figure. The best way to understand what you will pay for care is to work with your health insurance provider and our dedicated Financial Navigator Team.
To get started with our online price estimator, please choose one the service area where you will be receiving care:
What You Need for a Cost Estimate
To get the best estimate for your planned services, please have the following information available:
- Procedure name or CPT code
- Patient name and date of birth
- Insurance information (if any)
- Phone number
- Service location
Get help estimating your cost.
Call one of our Financial Navigators for help with your cost estimate. Monday – Friday, 8 a.m. to 6 p.m. Voicemail is available after hours or on weekends.
FAQS
No Surprise Medical Bills
When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible. Download Your Rights and Protections Against Surprise Medical Bills PDF.
Good Faith Estimate
Self-pay patients and those who are not using insurance have the right to receive a Good Faith Estimate for the total expected cost of any nonemergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical item or service. You can ask your healthcare provider, and any other provider of your choice, to provide you with this estimate before you choose to schedule the item or service.
Make sure to save a copy of your Good Faith Estimate. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 1-800-633-4227.