Welcome to Novant Health Go

Navigators

Your guide through treatment and recovery

If your parent has been diagnosed with a chronic illness, there may be countless doctor appointments, hospital stays and rehabilitation visits to coordinate. Let us help.

Our compassionate patient navigators are trained to help you and your parent understand their diagnosis, explain the treatment options and coordinate follow-up care. This service is provided free of charge by Novant Health and is available to patients battling cancer, recovering from stroke and facing women’s health issues.

We also have financial navigators on staff who can help you understand your parent’s insurance. They can advise you about what is covered and what your out-of-pocket expenses may be for a wide range of medical and surgical procedures, including imaging tests, before treatment begins.