Visitor restrictions

Are you planning to accompany or visit a patient of Novant Health? We’re taking extra steps to keep you and others safe during the coronavirus pandemic.

Visitation requirements and exceptions

Are you planning to accompany or visit a patient of Novant Health?

We continue to take extra steps to keep you and others safe during the coronavirus pandemic.

Visitors may be allowed if:

• They are healthy. Anyone experiencing respiratory virus symptoms is encouraged to help control the spread of the illness by not visiting patients in the hospital. Symptoms include fever, headaches/body aches/pain, cough, sore throat, stuffy or runny nose, chills, fatigue, nausea, vomiting and diarrhea.
• They are able to properly wear a mask at all times, including while in the patient’s room or exam room. If you have special needs and are unable to wear a mask, please let one of our team members know, and we can provide you with a face shield.

Children

Children of all ages are permitted to accompany adults to Novant Health hospitals, imaging centers and outpatient surgery centers, unless their situation meets a specific exception. Certain units such as behavioral health, labor and delivery, and critical care generally require visitors to be age 13 or older, unless there is a compassionate care reason to allow for an exception.

Children may also accompany adults to appointments at doctor’s offices and clinics if child care is not available.

Children must always be directly supervised by an accompanying adult who is not the patient.

Number of visitors

In general, most patients hospitalized at Novant Health facilities in North Carolina will be allowed to have an unrestricted number of visitors. Our team may limit the number of visitors at a time in any area or patient room due to space, care concerns or to comply with safety protocols.

Visiting hours

In most units of our hospitals, visiting hours end at 10 p.m., unless the visitor is spending the night.