Talk to your pediatrician about the vaccine now available for children under age 5.

Your health and safety are always our top priority

Novant Health is committed to providing remarkable care to every patient. Learn more about the measures we've taken to keep you safe and prevent the spread of the coronavirus.


Coronavirus precautions

When you visit a Novant Health clinic or hospital, you'll find that we have taken extra measures to keep you safe.


Our safety commitment

Novant Health is committed to being the safest healthcare system in the communities we serve.


Virtual care options

No need to travel to a clinic or urgent care when you choose e-visits and video visits (on-demand or scheduled).


Visitor restrictions

Are you planning to accompany or visit a patient of Novant Health? We’re taking extra steps to keep you and others safe during the coronavirus pandemic.

Visitation requirements and exceptions

Are you planning to accompany or visit a patient of Novant Health?

We continue to take extra steps to keep you and others safe during the coronavirus pandemic.

Visitors may be allowed if:

  • They are healthy. Anyone experiencing respiratory virus symptoms is encouraged to help control the spread of the illness by not visiting patients in the hospital. Symptoms include fever, headaches/body aches/pain, cough, sore throat, stuffy or runny nose, chills, fatigue, nausea, vomiting and diarrhea.
  • They are able to properly wear a mask at all times, including while in the patient’s room or exam room. If you have special needs and are unable to wear a mask, please let one of our team members know, and we can provide you with a face shield.


Children of all ages are permitted to accompany adults to Novant Health hospitals, imaging centers and outpatient surgery centers, unless their situation meets a specific exception. Certain units such as behavioral health, labor and delivery, and critical care generally require visitors to be age 13 or older, unless there is a compassionate care reason to allow for an exception.

Children may also accompany adults to appointments at doctor’s offices and clinics if child care is not available.

Children must always be directly supervised by an accompanying adult who is not the patient.

Number of visitors

In general, most patients hospitalized at Novant Health facilities in North Carolina will be allowed to have an unrestricted number of visitors. Our team may limit the number of visitors at a time in any area or patient room due to space, care concerns or to comply with safety protocols.

Visiting hours

In most units of our hospitals, visiting hours end at 10 p.m., unless the visitor is spending the night.

If you have symptoms, we're here to help

If you think you may have symptoms of COVID - 19, take our self-assessment to determine your next steps.


If you think you may have a cold or the flu and need care, schedule an appointment or virtual visit with a doctor.