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Whether you need routine medical care, a specialist or testing or treatment related to the coronavirus, you have options at Novant Health. Answers to many of your questions are here. Use these resources to find the right services for you.
A coronavirus infection can cause illnesses that range from mild to life-threatening. Milder symptoms of COVID-19 are similar to those of a cold or the flu, and that can help the virus to go undetected. Knowing the warning signs for COVID-19 can help control the spread of the virus.
Cough and shortness of breath
Difficulty breathing
Fever
Chills
Muscle or body aches
Vomiting
Diarrhea
New loss of taste or smell
Source: CDC
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If you think you may have symptoms of COVID-19, take our self-assessment to determine your next steps.
If you need care for COVID-19 symptoms, start with your primary care doctor or an urgent care center.
Getting vaccinated is the best way to help end the pandemic and protect yourself and those you care about. Everyone age 16 and older can now get the vaccine.
Your healthcare provider is a valuable partner in your wellness, even during a pandemic. Whether you already have a doctor or need to find one, we have options for the care and testing you need.
If you already have a primary care doctor, start there. Call your clinic to determine your next steps.
If you do not have a primary care doctor, use our a 24/7 helpline to connect with the care you need.
Schedule a video visit with your doctor, or get on-demand virtual care with an available healthcare provider.
Novant Health GoHealth Urgent Care has convenient options for testing and treatment that fit your schedule.
Questions about the vaccine? Find answers »
If you need to be tested because of COVID-19 symptoms or a known exposure to the coronavirus, we have options to choose from. You can get a test from your primary care provider or from one of our convenient urgent care or walk-in clinics. Find a location below or visit NCDHHS.gov for more testing options.
Novant Health offers two types of tests to identify coronavirus infections:
Testing to identify a coronavirus infection is available when clinically necessary, based on guidelines from the North Carolina Department of Health and Human Services (NCDHHS). You may be tested if you believe you have been exposed to the coronavirus or are experiencing symptoms of COVID-19. Symptoms can include fever, cough and shortness of breath.
The diagnostic test costs $79-$158, depending on where you get it. Most medical insurance plans cover the costs for those who are symptomatic or have been exposed to COVID-19, but check with your insurance provider in advance to be sure. Your plan may include out-of-pocket costs such as a deductible or copayment. Novant Health covers the testing fee for those who are uninsured.
The cost of an antibody test is $101 and is covered by most insurance plans. If you are uninsured, you can expect to pay a discounted rate. Visit this site to learn about fees for diagnostic and antibody tests at Novant Health GoHealth urgent care locations, which offer extended hours for greater convenience.
Novant Health’s financial navigators can help you better understand your medical bill and whether financial assistance may be available to you. Call 1 - 888 - 277 - 3901, Monday to Friday, 8 a.m. to 6 p.m., to talk with a navigator or leave a message after hours.
We’ve seen significant improvements in turnaround times for test results. Here’s what you can expect if you have been tested:
In addition to preventative measures such as hand washing, social distancing and masking, a vaccine will help you avoid getting a coronavirus infection and transmitting it to others. By doing your part, you can help bring the pandemic to an end and get your community back to life.
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