Novant Health offers two types of tests to identify coronavirus infections:
- A swab test can be used to diagnose an active
coronavirus infection. The swab is inserted through the nose to the upper part of the throat to collect
- An antigen blood test, also known as an antibody test, can determine whether
someone has likely had previous exposure to the SARS-CoV-2 virus. Contact a Novant Health GoHealth urgent care location for
Testing to identify a coronavirus infection is available when clinically necessary, based on guidelines from
the North Carolina Department
of Health and Human Services (NCDHHS). You may be tested if you believe you have been exposed to the
coronavirus or are experiencing symptoms of COVID-19. Symptoms can include fever, cough and shortness of
The diagnostic test for the novel coronavirus costs $79-$158, depending on where you receive care. However,
the cost of the test is typically covered by insurance plans. Novant Health covers the costs for those who
The cost of an antibody test is $101 and is covered by most insurance plans. If you don’t have insurance, you
can expect to pay a discounted rate. Visit this
site to learn about fees for diagnostic and antibody tests available at Novant Health GoHealth
urgent care locations, which offer extended hours for greater convenience.
While many insurance plans also cover fees for related services, such as an examination or treatment related
to COVID-19, it’s important to note that your out-of-pocket costs will vary depending on the provisions of
your insurance plan. We encourage you to check with your insurance provider to better understand your plan’s
benefits. Many factors affect your out-of-pocket costs for a visit or procedure. These include your
deductible, copay and annual income if you are uninsured.
Novant Health has financial navigators available to help you better understand your medical bill and whether
financial assistance may be available to you. To contact a financial navigator, please call 1 - 888 - 277 - 3901, Monday to Friday, 8 a.m. to 6 p.m. Voicemail is
available for after-hours and weekend calls.
We’ve seen significant improvements in turnaround times for test results. Here’s what you can expect if you
have been tested:
- If you have a MyChart account,
your test results will be available there. If you test positive for the coronavirus, you will also
receive a call from your provider.
- If you do not have a MyChart account, you will receive a call
with your test results.