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Remarkable moments

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Remarkable healthcare
starts with your stories

Healthcare experiences impact all of us and there are those unexpected moments when someone or something has made a significant difference in helping you get better and stay well. With your help, we want to capture these remarkable moments. Novant Health is committed to making your entire healthcare experience easier, personal, and better connected. Hearing your stories on how we are creating remarkable moments enables us to continue to improve and helps you get to know us as a healthcare system.


 
     

A heartfelt touch on Valentine’s Day

Apr 04 2016
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A heartfelt touch on Valentine’s Day

Together, four teams from the Novant Health Customer Service Contact Center at NHFMC gathered the valentine-making necessities — colored construction paper, stickers and markers – and created 60 homemade Valentines for patients!

A simple, considerate act brings relief to a new mother

Apr 04 2016
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A simple, considerate act brings relief to a new mother

Know me, Respect me, Care about me and Delight me — are meant to be memorable, intuitive and connect team members to Novant Health's mission, vision, core values and brand promise. Kelly Scales, central staffing and scheduling office (CSSO) nurse, is a shining example of putting these standards into practice during a recent patient visit at Novant Health Prince William Medical Center emergency department.