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While on a family vacation at Disney World in Florida, Noah, my 4-year-old son, started complaining of ear pain. Unfortunately, he repeatedly gets ear infections and recently had a cold. I was 600 miles away from our pediatrician, and my child was in pain. 

Before locating an urgent care facility, I gave him a dose of Tylenol and logged into MyChart to send a message to our pediatrician, Dr. Dudley Bell at Robinhood Pediatrics. Dr. Bell quickly responded and called in an antibiotic to a pharmacy in Florida that was convenient to our hotel. It was wonderful! I didn't have to expose my son to a stranger, and I had piece of mind knowing that the care I was receiving was from our pediatrician. We enjoyed our vacation. 

My Chart is a wonderful tool and Dr. Bell is awesome! He interacts so well with my children; he is kind and compassionate and provides excellent care. I feel such a high level of trust in his care. 

Thank you!

Shannon Nevergall
Winston-Salem, N.C.