Your health and safety is always our top priority. Call your physician if you think you have the coronavirus or call 877-9NOVANT if you don’t have one. Learn more »

Welcome to Novant Health Go

Press releases

Home About us Newsroom Press releases


Article Date:

Novant Health announces new hours of operation for COVID-19 respiratory and screening assessment centers

WINSTON-SALEM, N.C. ― Beginning Monday, June 1, hours of operation for all Novant Health respiratory and screening assessment centers in North Carolina will be 8 a.m. to 3 p.m. Monday through Friday.

Respiratory assessment centers (RAC) test and treat patients, by referral, who are experiencing moderate to severe respiratory symptoms associated with the coronavirus. A patient can obtain a referral from a provider through a virtual or telephonic visit.

Screening centers, which include mobile locations, evaluate patients with symptoms and test patients, as clinically necessary. They also provide important education on how patients can stay safe and healthy. While appointments are not required, we recommend anyone experiencing symptoms first contact their primary care provider to get advice on whether they should be further evaluated. Patients seeking advice who do not have an established care provider are encouraged to use the online coronavirus assessment tool at or call the help line 1-877-9NOVANT. As a reminder, visiting a screening center unnecessarily will only further risk of exposure and put a strain on resources for those who need it most. 

Novant Health has respiratory and screening assessment centers at the following locations:

Brunswick County area

  • Novant Health Oceanside Convenient Care – 5145 Sellers Road, Shallotte

Greater Charlotte area

  • East Charlotte – 5501 Executive Center Drive, Charlotte
  • Novant Health Michael Jordan Family Clinic - 3149 Freedom Drive, Charlotte (RAC)
  • Huntersville – 16525 Holly Crest Lane, Suite 120, Huntersville
  • Matthews – 3330 Siskey Parkway, Matthews

Rowan County area

  • Salisbury – 1904 Jake Alexander Blvd., Suite 301, Salisbury

Winston-Salem/Triad area

  • Highland Oaks – 600 Highland Oaks Drive, Winston-Salem
  • Kernersville – 111 Gateway Center Drive, Kernersville
  • Thomasville – 903 Randolph St., Thomasville
  • Novant Health Waughtown – 656 East Monmouth St., Winston-Salem (RAC)

For more information about Novant Health’s response to COVID-19, please visit

Posted on Friday, May 29, 2020