COVID-19 information and resources:
or call 877‑9NOVANT
CHARLOTTE, N.C. - Beginning April 15, the Novant Health Michael Jordan Family Medical Clinic will transition temporarily into a COVID-19 respiratory assessment center and two mobile health units will begin offering COVID-19 screenings in East and West Charlotte. Together, these services will provide COVID-19 education, assessment and testing to Charlotte’s most at-risk communities.
“What was true before COVID-19 is true now: we have real health equity gaps in our communities. While Novant Health has long been working to close these gaps, this pandemic is only exacerbating them,” said Dr. Jerome Williams, Jr, senior vice president of consumer engagement for Novant Health. “Today, we’re transitioning the access points we’ve brought to our minority communities into COVID-19 screening and testing sites to ensure that anyone who needs care is able to get it. Novant Health is engaged with our community partners and we hear how they’re being disproportionately impacted. We’re taking action to respond.”
The respiratory assessment center at the Novant Health Michael Jordan Family Medical Clinic is designed to test and treat patients who are experiencing moderate to severe respiratory symptoms associated with the coronavirus. This can include shortness of breath, difficulty breathing and chest discomfort. Patients visiting the respiratory assessment center should obtain a referral from a clinician. Individuals without a primary care doctor can call the Novant Health 24/7 coronavirus helpline at 1-877-9NOVANT for information on how to access further evaluation and care.
The mobile screening center units are available to individuals experiencing COVID-19 symptoms. The units will offer education, screening and testing should a provider determine it’s necessary. The mobile units are operational Monday-Friday from 8 a.m. to 5 p.m. for walk-up and drive-up services at:
Patients in need of routine care – not COVID-19 related - can be seen at the Movement Family Wellness Center powered by Novant Health located at 2225 Freedom Drive.
In addition to these new sites, Novant Health is working with community partners to ensure everyone has information they need to stay safe and healthy, including partnering with two recording artists Doug E. Fresh and Anthony Hamilton to amplify key messages and providing resources to the Hispanic/Latino community, including a Spanish-language helpline and an online coronavirus assessment tool.
Novant Health is also working to ensure its team members, frontline workers and communities have access to vital resources like food, housing and other support – all of which have a direct impact on one’s overall health and wellness during this time of uncertainty. Some efforts include: