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Novant Health reaches 1 million MyChart users


WINSTON-SALEM, N.C. ― Novant Health reached a milestone 1 million patients accessing their online personal health record on MyChart. MyChart has been a key component of the Novant Health online patient experience and is a secure, online health management tool that connects patients to their personalized health record – from anywhere at any time. Novant Health continues to add innovative features that matter most to consumers like geolocation appointment check-in.  

“Novant Health is committed to finding new ways to expand access to care,” said Angela Yochem, executive vice president and chief digital and technology officer for Novant Health. “We are excited to see so many of our patients embracing MyChart as a way to make their healthcare experience simpler and more convenient. MyChart is a fantastic way for a patient to not only have an easy way to access their own healthcare information, but a remarkable way for patients to build relationships and communicate their concerns with providers.”

Since its implementation in 2011, MyChart has:

  • Averaged 12,363 new users every month
  • Enabled more than 24 million online interactions between clinicians and patients for prescription refills, test results, email messaging and more
  • Scheduled more than 1.2 million appointments in our clinics

With MyChart, patients can be more involved in their care by:

  • Emailing their care team directly
  • Requesting prescription renewals
  • Scheduling and managing appointments
  • Viewing laboratory test results
  • Viewing recent clinic visits
  • Paying bills online

“Our online patient experience is much more than just a patient portal. MyChart helped us form a foundation for engaging a large community of patients in their care digitally, and we want to continue building out those meaningful interactions for our consumers." said Hank Capps, senior vice president and chief digital health and engagement officer for Novant Health. “At Novant Health, we fundamentally believe that being engaged with your health information and care team impacts outcomes. Reaching 1 million patients who use MyChart and are active participants in their healthcare is an incredible milestone for improving the health of our patients and communities.”

Novant Health users can access their healthcare records and information both on a computer and on the go with the MyChart mobile app. To learn more about MyChart and how it’s helping Novant Health patients, please visit novanthealth.org/mychart.

Posted on Tuesday, November 05, 2019
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