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Novant Health now available on Amazon’s Alexa


WINSTON-SALEM, N.C. – Novant Health patients can now use Amazon’s electronic personal assistant, Alexa, to find the nearest physician clinic, urgent care or medical center.

Users will have an opportunity to ask Alexa to find local Novant Health locations and get details like wait times and office hours. Alexa can also outline services provided at varying locations, including walk-in appointments, flu shots and X-rays.                                       

“At Novant Health, we are always looking for ways to make health care simpler and more convenient for our patients,” said Dave Garrett, senior vice president and chief information officer, Novant Health. “Technology is changing the way we view the world and interact with one another. We have continued to invest in emerging technology for our patients and Amazon Alexa is another example of that.”

Users will need to enable the Novant Health skill on Alexa. From there, patients can say “Alexa, ask Novant Health…” for nearby care locations, which can be filtered by:

  • ZIP code, city and mileage
  • Location type (urgent care, medical center, primary care clinic, specialty care clinic or pharmacy)
  • Name of clinic or hospital location

For more information, visit NovantHealth.org/Alexa

Posted on Wednesday, December 13, 2017
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