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Women's Health Institute coronavirus update

We are committed to your health and safety

For the safety of our patients and healthcare workers, the Women’s Health Institute is limiting the amount of visitors allowed in or clinics or hospitals. But we recognize how important it is for expecting mothers to have the support of their loved ones.

At Novant Health, the safety and well-being of our patients, their families and our team members is at the center of every tough decision we make.

Laboring mothers

Laboring mothers may have one visitor accompany them. By only having the individual who is receiving medical care in a facility, we are able to reduce the risk of exposure to the coronavirus, including for the patient and her family.

For moms who wish to have labor support partners present during labor and delivery, in addition to their one visitor, we absolutely support the use of video apps so they can be present.

For patients in our Neonatal Intensive Care Units (NICU), we are allowing visitation with one parent at a time per patient, with a limit of two parents.

Expectant mothers

Starting June 1, we will be allowing one healthy adult support person to accompany expectant mothers to obstetrical ultrasound appointments. If the ultrasound visit is felt to be routine in nature, we ask that you please assist in limiting traffic in our offices by allowing your partner to join virtually by FaceTime.

As we balance this phased approach to allowing visitors back into the clinic, please know that we will continue to support proper social distancing guidelines and request that partners only enter the clinic when patients begin their ultrasound examination. Partners attending in person will undergo routine screening questionnaires with temperature assessment and universal masking for the duration of the visit prior to entering the clinic, as is standard practice for all patients at our clinics.

We are truly delighted to allow partners to again be able to share this special time together.

We understand some appointments are more personal for our expecting moms. We absolutely encourage the use of technology like FaceTime during an office visit to allow partners or multiple family members to “be there.” We’re also working rapidly to expand the types of visits we can do virtually, including prenatal and other exams. This too will allow family to be part of this special time.

We encourage you to reach out to your physician’s office if you have any questions on the current visitation guidelines.

Breastfeeding support from the comfort of home

Novant Health Breastfeeding is happy to offer video visit technology to provide you with breastfeeding support during the coronavirus pandemic. Virtual appointments are available Monday to Friday, 8 a.m. to 4 p.m. To schedule a video visit, please call 980-302-8835.

  • Please ensure your baby was last fed no less than 2 hours prior to your scheduled appointment.
  • Please have your pump and pump parts readily accessible for your appointment.
  • You will get a call from a representative 15 minutes prior to your appointment time to allow time for check-in and to ensure you are ready for your visit.

Learn more about Novant Health Breastfeeding »

Your health and safety are always our top priority

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