COVID-19 information and resources: Learn more or call 877‑9NOVANT

Masking our communities


Wear a mask. Slow the spread. Protect your neighbors.


Join Novant Health as we partner with others in communities we serve to support wearing a mask to help prevent the spread of the coronavirus. Although masking will not replace hand hygiene, social distancing or staying home, it’s another powerful tool that can support the recovery of our communities. The steps we’ve taken to control the spread of the coronavirus are working and we believe that community masking will save additional lives.

What you need to know about masking

Risk levels of contracting coronavirus when wearing a mask

The Centers for Disease Control and Prevention (CDC) recommends wearing face masks in public settings where other social distancing measures are difficult to maintain. This can include grocery stores and pharmacies.

We ask all patients and approved visitors entering Novant Health facilities to wear a mask or facial cloth over their face. If you don’t have a mask, we can give you one when you arrive. Our team members will also be masked while providing care.

Surgical masks and N-95 respirators are still critically needed for healthcare workers. To help conserve our supplies, please consider other face coverings, such as cloth masks.

Washing your hands is still one of the simplest, most effective ways to slow the spread and protect yourself and others.

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Face mask tips

How to properly wear a mask

How to properly remove a mask

How to properly disinfect a mask


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Know where to go for care

Whether you're experiencing coronavirus symptoms or have another medical need, our team is here to care for you. Visit our coronavirus information page for details, including:

  • Screening sites and respiratory assessment centers
  • Virtual care options (e-visits and video visits)
  • Coronavirus risk self-assessment

If you think you may have been exposed to or have symptoms of coronavirus, call your primary care provider before leaving your home. If you do not have a primary care provider, please call our helpline at 877-9NOVANT.

Novant Health has started to resume some nonurgent services. Your health and well-being is always our first priority, and we’re taking extra steps to deliver the safest care possible. Learn how »

Novant Health has distributed masks through our community partners

We are distributing masks to our most vulnerable community members with the help of dozens of partners, including:

  • Winston-Salem area: Second Harvest Food Bank, Community Care Center, Thomasville Primary School, Family Services of Forsyth County
  • Charlotte area: Camino Center, Heal Charlotte/Orchard Trace, Ada Jenkins Center, Rowan Helping Ministries, Grier Heights Community Center, Movement School
  • Brunswick area: Brunswick Family Assistance Agency, Brunswick Senior Resources

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Other ways to help

We’re humbled by the incredible outpouring of community support for our coronavirus response. Learn more about how you can help protect our clinical teams and ensure they remain on the forefront of care for people in our community.

Learn more

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