Institute of Safety & Quality

Awards & recognition

Novant Health nurses talking in hallway
Get the range of healthcare services you need at Novant Health

Gold Plus and Silver Plus awards

Gold Achievement Award

  • American Heart Association Mission: Lifeline Program
    This award recognizes Novant Health for outstanding performance meeting or exceeding therapy recommendations in treating patients who have a life-threatening STEMI (ST-segment elevation myocardial infarction) heart attack. With this type of heart attack, a coronary artery has become blocked, leaving a large part of the heart without blood.

Health Equity Award

  • Centers for Medicare & Medicaid Services
    Novant Health earned recognition in 2018 for reducing a healthcare disparity among its patients. By focusing on available data, our medical teams reduced pneumonia readmission rates for African Americans by 50% within a six-month period. Within 12 months, the organization had eliminated the disparity between African American and Caucasians, according to Vizient, a healthcare performance improvement company that nominated Novant Health. The program reduced the pneumonia readmission rate for both populations by using data to better understand patient needs. For that reason, Vizient described the project as a leading example for other organizations to follow.

Best in the nation nonprofit diversity innovator

  • National Association of Corporate Directors
    Novant Health’s board of trustees was one of five boards honored at the second annual NACD NXT™ Recognition Awards and named best in the nation for nonprofits. The National Association of Corporate Directors (NACD) is the authority on boardroom practices representing more than 20,000 corporate board members. The NACD NXT recognition, part of NACD’s NXT initiative, applauds exemplary board-leadership practices that promote greater diversity and inclusion, ultimately fostering long-term value creation. Read more.

Best Maternity Hospitals in the nation for 2020

  • Newsweek and The Leapfrog Group
    Six Novant Health medical centers have been recognized as Best Maternity Hospitals in the nation for 2020 — the most of any North Carolina-based healthcare system. This elite designation is given by Newsweek and The Leapfrog Group. Hospitals that earn this designation have low rates for cesarean section, episiotomy and early elective deliveries. These maternity programs also follow crucial protocols to protect mothers and babies. We’re proud of this recognition, but we’re even more proud of what it means: We deliver the safest, highest-quality maternity care for moms and babies in our communities.


Chest Pain Center Accreditation

  • American College of Cardiology
    Accreditation for hospital cardiovascular teams focuses on improving efficiency and effectiveness of care in treating acute coronary syndrome, a condition where decreased blood flow causes damage to the heart.

Magnet Recognition Program

  • American Nurses Credentialing Center
    This program recognizes nursing excellence. In addition to improving outcomes for patients, the program focuses on improving patient satisfaction.

National Accreditation Program for Breast Centers

  • American College of Surgeons
    Organizations that earn accreditation seek to provide efficient and contemporary breast care, based on scientific evidence about what works best for patients.

Baby Friendly Designation

Leaders in LGBTQ Healthcare Equality

  • Human Rights Campaign Foundation
    Novant Health has earned multiple recognitions from the Human Rights Campaign (HRC) Foundation for having more than 10 facilities designated as “Leaders in LGBTQ Healthcare Equality.” Facilities are evaluated based on four criteria: patient-centered care, patient services and support, team member policies and patient and community engagement. The HRC Foundation is part of the nation’s largest LGBTQ civil rights organization. We first earned this recognition in 2017.

America’s Best Employers For Diversity

  • Forbes Magazine
    We are honored to be recognized by Forbes magazine among its 2020 picks for America's Best Employers for Diversity. We’re proud of our work to make Novant Health a diverse and inclusive organization. As such, our team members are better able to care for all of the communities we serve.


Joint Commission

Following are some of the nationally recognized quality certifications that Novant Health programs have earned from the Joint Commission, an independent, not-for-profit organization that works to improve healthcare.

You can expect award-winning care from Novant Health

We are constantly working to improve the life-saving and life-changing healthcare that is available throughout our network. We accomplish this by meeting or exceeding a variety of industry standards. The practices and procedures we have put in place to improve patient care earn national awards and recognitions for Novant Health, including these: