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Diversity and inclusion awareness is a team effort at Novant Health

Male nurse smilingDiversity and Inclusion awareness training is provided for all Novant Health leaders and staff. We have recently updated our diversity and inclusion training materials through PRISM to give our leaders and team members the latest tools to serve our diverse population and be intentionally inclusive. We believe that this educational experience helps our team members become more aware of themselves and sensitive to our customers unique needs. Throughout the year, various learning forums such as team member meetings, workshops, retreats and Diversity and Inclusion Month celebrations add to our team member’s diversity knowledge and cultural competency.

Novant Health also provides web chats around diversity and inclusion related events that affect the communities in which our team members work and live. Tools like Lippincott Solutions which has a cultural perspective component is available to assist clinical team members when taking care of patients with cultural perspectives that are different from their own. We have transcultural health managers that are a resource throughout the organization to assist leaders and team members with developing and /or enhancing any dimension of diversity and inclusion to continue the remarkable patient and team member experience. 1st to Know is an editorial that is publish monthly for clinical staff, this editorial highlights “need to know” education, including education relating to the different dimensions of diversity and inclusion. We also include diversity and inclusion features in our weekly leader and team member newsletters and on our intranet.